Software Solutions Wigan LTD

26/08/2026

26/08/2026

# Revamping a Gaming PC: A Customer's Journey from Bottlenecking to Performance

When a customer brought in their gaming PC, it was clear that the hardware wasn’t living up to expectations. This particular machine was equipped with an Intel i3 9th generation processor and a GeForce 5060 graphics card. However, the system was experiencing significant bottlenecking issues, resulting in poor performance during gaming sessions. The customer sought advice on upgrading to an AMD setup, which would include a new motherboard, CPU, cooler, and labor costs totaling approximately £500.

# # Exploring Alternatives: The Ryzen Build

During our discussion, I discovered that the customer had an existing Ryzen build that lacked a graphics card. Instead of proceeding with the expensive upgrade for the i3 setup, he proposed an interesting alternative: he wanted me to purchase his Ryzen build and use it as a foundation for a complete rebuild. This would not only optimize performance but also allow him to donate the i3 PC for repurposing.

# # The Rebuild Process

After agreeing on this approach, I set out to transform the donated i3 PC into a more capable machine. The process involved several key steps:

1. **Dismantling the Old System**: Carefully removing components from the i3 setup while ensuring that reusable parts were preserved.
2. **Rebuilding in a Better Case**: Transferring components into a more efficient case that offers better airflow and aesthetics.
3. **Installing the Ryzen Build**: Integrating the Ryzen hardware into the newly refurbished case.
4 adding the 5060 graphics card

Licensing Windows 11**: Ensuring that the operating system was fully licensed and ready for use.

# # Cost-Effective Solution

The entire process was surprisingly cost-effective for the customer. He ended up spending just £140 for my labor and the refurbishment services. The result was a fully licensed refurbished Windows 11 device that is supported by Microsoft, providing him with an upgraded gaming experience without breaking the bank.

# # Conclusion

Through effective communication and understanding of the customer's needs, we successfully transitioned from a bottlenecked i3 system to a revitalized Ryzen build. This not only enhanced performance but also provided a sustainable solution by recycling components. It’s always rewarding to see customers leave satisfied with their upgraded systems, knowing they made a smart investment in their gaming experience.

26/08/2026

# Resolving a Gaming PC Issue: A Case Study

Recently, I had a unique experience helping a customer who reached out to me via TikTok. They were facing difficulties playing *Call of Duty: due to what they believed was a BIOS update issue. However, after a thorough examination, it became clear that the problem stemmed from both the BIOS and TPM 2.0 settings.

# # Understanding the Problem

The customer was understandably frustrated. After spending time troubleshooting on their own, they suspected a BIOS update was necessary to resolve their gaming issues. However, as I delved deeper into the situation, it became evident that the root of the problem was more complex than just a simple BIOS update.

# # # Key Issues Identified:

1. **BIOS Version**: The current BIOS version may have been outdated, which can lead to compatibility issues with newer games and software.
2. **TPM 2.0 Settings**: Trusted Platform Module (TPM) 2.0 is crucial for various security features in Windows and some games. If not properly configured or enabled, it can impede game launches.
3. **Firmware Settings**: Clearing firmware settings in BIOS can sometimes lead to unexpected login issues.

# # The Solution

To address the customer's concerns effectively, I took several steps:

1. **Updating BIOS and TPM 2.0**: First, I updated both the BIOS and TPM 2.0 firmware to their latest versions. This step ensures that the system is equipped with the latest features and security improvements.

2. **Clearing Firmware Settings**: Next, I cleared the firmware settings in BIOS. While this action can enhance performance by resetting configurations to factory defaults, it can also lead to login issues if not handled correctly.

3. **Account Recovery**: After clearing the firmware settings, the customer found themselves unable to log back into their device. To resolve this, we created a new PIN for account access, which allowed them to regain control of their system.

4. **Testing Game Functionality**: Once everything was sorted out, we proceeded to test *Call of Duty: Modern Warfare II*. The customer logged back into Steam without any issues and successfully accessed their game library.

# # Successful Outcome

I am pleased to report that after these adjustments, the customer was able to play *Call of Duty* without further problems. They expressed relief and satisfaction as they tested their credentials in front of me and confirmed everything worked perfectly.

# # # Conclusion

This experience highlights the importance of thorough troubleshooting and understanding how different system components interact with one another. When faced with technical challenges, it's crucial not only to follow standard procedures like updating software but also to consider broader system configurations that could be affecting performance.

If you're facing similar issues or need assistance with your gaming setup, don't hesitate to reach out! Whether through TikTok or other channels, I’m here to help ensure you get back to gaming smoothly.

15/08/2026

Isn't it great when you can help a customer avoid buying a new laptop? This HP laptop is now fixed with a nice screen replacement. If you're looking for a repair, I can book you into our system. Our shop is open Monday to Saturday from 10 a.m. to 5 p.m. Thanks again to all our customers for your continued support.



Software Solutions Wigan LTD

15/08/2026

A new customer came into our shop yesterday with a great gaming PC that had been infected by a CAT virus. It had already been to two other shops without success. The case was damaged, the power button had fallen out along with some plastic pieces, making it unsafe to power on. I fixed both the hardware and software, re-licensed it, and returned it as a fully genuine Windows 11 device. If you need a repair, just drop by the shop and I can get you booked into our repair system.

13/08/2026

**🌟 Last Call for Facebook Ads! 🌟**

Hey everyone!

I just wanted to take a moment to reconnect with you all. It’s been a while since I’ve advertised here on Facebook, but I’m excited to remind you that I’m still hard at work for all my amazing customers! Whether you need repairs, upgraded system builds, or refurbished tech, I’ve got you covered. 💻✨

**Why Choose Us?**
- **Expert Repairs:** No matter the issue, I’m dedicated to getting your tech back in top shape.
- **Upgraded Systems:** Looking for something more powerful? Let’s build your dream setup together!
- **Refurbished Tech:** Get quality devices at a fraction of the price.

**Your Support Means Everything!**
I truly appreciate the wonderful reviews you’ve left for us on Google, Facebook, Yell, Trustpilot, and our website. Your feedback not only keeps me motivated but also helps others find reliable tech solutions. 🙌

Big thanks to everyone who has supported us on TikTok as well! 🎥 Your encouragement fuels my passion for this work.

This will be my last ad for a few weeks, so if you’re in need of tech assistance or just want to say hi, don’t hesitate to reach out. I’m here for you!

Let’s keep the conversation going and support each other in this community. Thank you once again for being such an incredible part of my journey!

13/08/2026

**🛠️ Laptop Hinge Repair: Crafting Perfection Without Extra Parts! 🛠️**

Hey everyone! 🌟

Have you ever faced the frustration of a broken laptop hinge? We get it—it's not just about functionality; it's about keeping your tech in top shape!

🔧 **The Art of Repairing Without Parts**
At our workshop, we specialize in laptop hinge repairs that don’t require additional parts. It’s a meticulous process that demands time and patience, but trust us—it’s worth it! By using skilled techniques and innovative methods, we can restore your laptop’s hinge to its original glory.

⏳ **Time is Key**
While this repair takes some time to cure, the results speak for themselves. Our customers leave with laptops that not only function perfectly but also look great. The best part? You’re saving money by avoiding the cost of new parts!

💪 **Labor of Love**
This repair may cost you time and labor from our dedicated team, but every minute is invested into ensuring the highest quality outcome. We believe in delivering perfection, and we treat every laptop as if it were our own.

✨ **Why Choose Us?**
- Expert technicians with years of experience
- No extra parts needed—just skill and precision
- A focus on customer satisfaction

Ready to breathe new life into your laptop? 📱💻 Drop by our shop or send us a message to learn more about our hinge repair service! Your laptop deserves the best care!

13/08/2026

I have shared it for you :)

Yes, you read that right! FREE coffee ☕️ with every tyre change! Variety of tyre sizes now available on site. Message us for a quote