Alertacall

Alertacall was founded with the intent on improving people's lives.

We provide enhanced housing management & digital telecare to improve health & safety, repairs reporting and to detect changing needs.

Our technology is used by social housing providers, local authorities and private customers throughout the UK with new business opportunities developing in Europe & beyond. The company is entrepreneurial, disruptive and achieves its goals by hiring bright people who care deeply and by exploring roads less travelled.

26/06/2026

🏆 We are delighted to announce the Sheltered Housing Officer of the Month.

🎉Congratulations to Jayne Bannister from Sanctuary Housing.

The Alertacall Contact Centre team said, "Jayne has recently been so helpful when setting up some new customers onto our service. It was clear just how much she cares about her customers and that they're like a family to her."🌟

Each month, Alertacall likes to recognise the hard work of one of the many Housing Officers that we work with up and down the country. This award is given in recognition of a consistently proactive approach and 'can-do' attitude, and is always awarded to someone who we feel goes the extra mile for their customers. These values are at our core, and we love working with people who share our values.

Would you like to work with an organisation that celebrates success and rewards hard work? Get in touch to find out all the benefits of having Alertacall as your partner:
📧[email protected]
🔗https://buff.ly/47BNRYX

24/06/2026

We had a very exciting day in London last week!

Sir Norman Lamb and our CEO and Founder, James Batchelor MBE, hosted "Better Ageing With Better Tech: Overcoming Barriers To Adoption" - a very successful roundtable event in Westminster, sponsored by Tim Farron MP.

It was wonderful to see so many MPs, peers, representatives of some of the largest social landlords in the country, and charities such as Age UK attend, and we look forward to continuing our conversations with each of them.

Thank you to all those who attended 🙏

18/06/2026

📢There's still time to register for next Tuesday's Social Housing Round Table with Sheree Brooks, Operations Manager (Older People Services) at Gateway Housing Association and Matt Baird.

🎙️Transforming the lives of residents through two-way contact
📅Tuesday 23rd June 2026
⏲️11am

Click the link to register for this free, virtual event 👉 https://buff.ly/MvKMzTK

See you on Tuesday 👋

17/06/2026

📢Our CEO and Founder, James Batchelor MBE and Head of Marketing, Emma Dalzell are in London today as there’s some exciting things happening for Alertacall!

👀Watch this space for details coming soon…

16/06/2026

This week is the Marmalade Trust Loneliness Awareness Week 💛 and this year's theme, Acceptance: Giving Loneliness a Voice, encourages us to talk more openly about loneliness and create workplaces and communities where people feel heard, supported, and connected.

At Alertacall, our mission is to help as many people as possible feel safe, connected and informed by combining ingenious technology with contact from people who care and our contact centre team, as can be seen in the messages below from some of our customers, does brilliantly in making contact and checking that our customers are OK in their properties.

To find out more about Loneliness Awareness Week, click the link🔗https://buff.ly/mmGmLBS

11/06/2026

👀Take a look at our latest case study, which features one of our lovely customers, Mike Webb, a Bromford Housing resident and our fantastic clients (Places for People, Pickering and Ferens Homes, and ForHousing) who all use Alertacall's Housing Proactive service to increase two-way engagement and conﬁrm everything is OK at customers’ properties on a daily basis
👉https://buff.ly/qc2CAKH

Many thanks to everyone who took part and for all their support 🙏

To learn more about Housing Proactive, head to our website
👉 https://www.alertacall.com/housing-proactive/ or to book a demo, click here 🔗https://www.alertacall.com/book-a-demo/

09/06/2026

📢Sheree Brooks, Operations Manager (Older People Services) at Gateway Housing Association will be joining Matt Baird for a sponsored Alertacall session of The Social Housing Round Table.

🎙️Transforming the lives of residents through two-way contact
📅Tuesday 23rd June 2026
⏲️11am

You can register for the virtual event here 👉 https://buff.ly/yYi6hPb
To find out more about the session, head to our website 🔗https://buff.ly/Wp5HK2n

We hope to see you there!

04/06/2026

We always love to hear from our OKEachDay® customers, but this feedback from Mike is extra special. 🥰
We're so happy that Mike is now doing well and that the combination of our technology, contact centre colleagues and Bromford housing staff helped to save his life.

🏠Alertacall's OKEachDay® for Housing service, which confirms occupancy, exchanges information and offers award-winning human contact from a specially trained team of remote housing officers, 365 days a year, is an optional part of our Housing Proactive® solution - helping housing associations to proactively know their customers and properties better by putting a portable touchscreen in every home.

To find out more, head to our website https://buff.ly/jvL43GU or email: [email protected]

02/06/2026

Katy, Phil and Sarah from our Customer Success team were recently in Bristol visiting one of our fantastic clients. They met with some of their lovely customers to show the features of our Housing Proactive® touchscreens, including video door entry - enabling them to answer the door or decline without having to leave their comfy armchair!

To find out more about our Door Entry System, head to our website https://buff.ly/rUmEnxA or book a demo of our services here👉https://buff.ly/pTgli4S

27/05/2026

🏆 We are delighted to announce the Sheltered Housing Officer of the Month.

🎉Congratulations to Isaac Hammond from Places for People.

The Alertacall Contact Centre team said, "Isaac is always so pleasant when we speak with him. He's really helpful and such a good listener. This makes our job so much easier"🌟

Each month, Alertacall likes to recognise the hard work of one of the many Housing Officers that we work with up and down the country. This award is given in recognition of a consistently proactive approach and 'can-do' attitude, and is always awarded to someone who we feel goes the extra mile for their customers. These values are at our core, and we love working with people who share our values.

Would you like to work with an organisation that celebrates success and rewards hard work? Get in touch to find out all the benefits of having Alertacall as your partner:
📧[email protected]
🔗https://buff.ly/47BNRYX

Address

45 Crescent Road
Windermere
LA231BL

Website

http://www.alertacall.com/

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