Alertacall

Alertacall was founded with the intent on improving people's lives.

We provide enhanced housing management & digital telecare to improve health & safety, repairs reporting and to detect changing needs.

Our technology is used by social housing providers, local authorities and private customers throughout the UK with new business opportunities developing in Europe & beyond. The company is entrepreneurial, disruptive and achieves its goals by hiring bright people who care deeply and by exploring roads less travelled.

02/06/2026

Katy, Phil and Sarah from our Customer Success team were recently in Bristol visiting one of our fantastic clients. They met with some of their lovely customers to show the features of our Housing Proactive® touchscreens, including video door entry - enabling them to answer the door or decline without having to leave their comfy armchair!

To find out more about our Door Entry System, head to our website https://buff.ly/rUmEnxA or book a demo of our services here👉https://buff.ly/pTgli4S

27/05/2026

🏆 We are delighted to announce the Sheltered Housing Officer of the Month.

🎉Congratulations to Isaac Hammond from Places for People.

The Alertacall Contact Centre team said, "Isaac is always so pleasant when we speak with him. He's really helpful and such a good listener. This makes our job so much easier"🌟

Each month, Alertacall likes to recognise the hard work of one of the many Housing Officers that we work with up and down the country. This award is given in recognition of a consistently proactive approach and 'can-do' attitude, and is always awarded to someone who we feel goes the extra mile for their customers. These values are at our core, and we love working with people who share our values.

Would you like to work with an organisation that celebrates success and rewards hard work? Get in touch to find out all the benefits of having Alertacall as your partner:
📧[email protected]
🔗https://buff.ly/47BNRYX

22/05/2026

Wishing everyone a lovely Spring Bank Holiday weekend!

Our contact centre remains open from 8am until 10pm on Bank Holiday Monday, should you want to get in touch.

20/05/2026

The Alertacall team is passionate about the services we provide to ensure the best possible client and customer care.

We pride ourselves on our brilliant people who believe deeply in our mission and values, and we invest in them with excellent training, coaching and leadership development.

Our ‘meet the team’ series gives you a chance to find out more about the people behind Alertacall.

⭐Fleur Stanton is our Business Analyst and Compliance Officer. Find out about her role, what a typical day looks like and what makes her tick outside of work!

Click to read the article 👉https://buff.ly/HOFwUmS

14/05/2026

Here’s what one of our fantastic clients, Kelly Scapens, Extra Care and Supported Housing Manager at ForHousing had to say about our Housing Proactive® service 🙌

You can read the case study here 👉 https://buff.ly/qiYssHL

To find out how you can transform two-way communication in your organisation, all whilst saving significant cost and time, book a demo of our Housing Proactive® service here 👉https://buff.ly/xSaip59 or email us at: 📧[email protected]

12/05/2026

This week is Mental Health Awareness Week (11-17th May) and this year's theme is about 'taking action'.

At Alertacall, we're very aware that with a growing ageing population, people are at risk of becoming isolated, which, if left unchecked, can affect mental health.

Our contact centre team are fantastic at 'taking action' and checking that our 'OKEachDay®' customers are OK in their properties. They make time to have a chat with our customers, especially those who are most vulnerable and enjoy calling them on special occasions, such as birthdays and even on Christmas Day.

Here are some recent messages received from our lovely customers 💜

For more information on Mental Health Awareness Week, click here 👉 https://www.mentalhealth.org.uk/

Mental Health Foundation

07/05/2026

At Alertacall, our mission is to help as many people as possible feel safe, connected and informed by combining ingenious technology with contact from people who care.

We're therefore always delighted when our lovely customers send us messages like the ones below.

To find out more about the services we offer, head to our website https://buff.ly/jvL43GU or email: [email protected]

01/05/2026

Happy May Day 🌺

Wishing everyone a lovely bank holiday weekend!
Our contact centre remains open, from 8am until 10pm, including Bank Holiday Monday, should you need to get in touch.

28/04/2026

🏆 We are delighted to announce the Sheltered Housing Officer of the Month.

🎉Congratulations to Kelly Millward from MTVH

The Alertacall Contact Centre team said, "Kelly was hugely helpful with organising a recent customer engagement session and is always so enthusiastic when we speak with her."🌟

Each month Alertacall likes to recognise the hard work of one of the many Housing Officers that we work with up and down the country. This award is given in recognition of a consistently proactive approach and 'can-do' attitude, and is always awarded to someone who we feel goes the extra mile for their customers. These values are at our core and we love working with people who share our values.

Would you like to work with an organisation that celebrates success and rewards hard work? Get in touch to find out all the benefits of having Alertacall as your partner:
📧[email protected]
🔗https://buff.ly/47BNRYX

23/04/2026

📢It's case study time!

👀Find out how the messaging functionality of Alertacall's Housing Proactive® service helped transform ForHousing's communication with residents to keep them better informed, improve their overall experience, all whilst saving a significant amount of cost and time 👉 https://buff.ly/g9WXQbY

Many thanks to Kelly Scapens and the team at ForHousing for their support with this case study 🙏
We look forward to continuing our work together to deliver an engaging, efficient and responsive service to ForHousing residents.

To learn more about Housing Proactive, head to our website
👉 https://www.alertacall.com/housing-proactive/ or to book a demo, click here 🔗https://www.alertacall.com/book-a-demo/

Address

45 Crescent Road
Windermere
LA231BL

Website

http://www.alertacall.com/

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