14/09/2021
Don't forget! - If you are already one of our customers you can automatically create a magic support ticket for our service desk to action by emailing us at - [email protected]. This includes support, questions, new orders and anything else relating to business tech requirements.
As soon as the ticket is assigned to one of our engineers (automatically) they will investigate further as quick as possible.
Sometimes when you email someone directly they might not be available, by emailing the above email address it collectively goes to the right engineer[s] on call on that day. The engineer you email directly might not be in work that day to pick up the email, in meetings or busy attending other support tickets but to get the best personal support email us directly to the above email address for for an engineer to action promptly. 😀
Alternatively you can contact us directly by calling Technical Support on 019 02500241. Subnet Systems is continually growing week by week so systems and procedures must be put in place to ensure friendly helpful support requests are actioned promptly via different communication methods where possible.
If you want to ask us any tech questions don't hesitate to call us anytime or drop us an email on the above support address.
