What are the opening hours?

Monday 08:30 - 17:00 Tuesday 08:30 - 17:00 Wednesday 08:30 - 17:00 Thursday 08:30 - 17:00 Friday 08:30 - 17:00

RTEL

Name: RTEL
Address: 1st km Rhodes Kalithea Street, Ródos, 85100, GR
Telephone: 30 22410 61031

The rules for customer engagement are changing. Having the right communication tools is more important than ever.

RTEL World is a leading Information and Communication Technologies (ICT) service provider and software developer.

11/05/2026

☁️ Your cloud access, all in one place.

The new Mister CA Cloud portal is now live, giving you direct access to the full Application Suite through one secure login area.

✔️ Faster access
✔️ Centralized tools
✔️ Secure environment
✔️ One portal for everything

Simple. Secure. Connected.

Login now and access your cloud workspace:
🔗 https://portal.mistercacloud.com/

10/10/2025

We were proud to participate in Cisco Connect 2025 Greece - Cisco's flagship technology event - where RTEL SA had its own kiosk, showcasing our latest solutions in telecommunications, cloud communications, and contact center innovation.
As an official Cisco Partner and certified Cisco Webex Contact Center Partner, we presented a full suite of RTEL products designed to enhance connectivity, analytics, and customer experience:
💡 Our Key Solutions:
🔹 Mister CA Recording - secure and scalable audio call recording for Cisco collaboration systems and PBXs.
🔹 Mister CA Wallboards & Dashboards – real-time visual displays for monitoring KPIs, call performance, and operational status in contact centers and enterprises.
🔹 Mister CA Metrics - advanced analytics, reporting, and billing for Cisco IP telephony environments.
🔹 Mister CA Dynamic Call Routing - intelligent, rule-based call routing with real-time API integration.
🔹 Omni-channel & Campaign Management - manage and optimize multi-channel customer interactions.
🔹 Cloud & Collaboration Services - leveraging Cisco Webex platforms for flexible, cloud-native communication.
A big thank you to Cisco for hosting such an inspiring event and to everyone who visited our booth - it was great meeting you all!
🔗 Learn more about our products and services at https://rtelworld.com/

07/07/2023

Don't miss out on this exclusive event! 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗻𝗼𝘄🔽

MISTER CA enhances the functionality and user experience of Cisco Collaboration tools.

Join the Webinar to learn how MISTER CA integrates with Webex Calling and Webex Connect offering solutions for accounting and billing, call recording, integration of CRMs or other applications, etc.

Cloud, hybrid, or on-premises options.

31/12/2022

As another year comes to an end, we wanted to take a moment to wish you all the things that matter most!

Happy New Year! ✨
_______________________________

23/12/2022

May Joy and Peace be yours during this happy season of Christmas.

Merry Christmas!
_______________________________

19/10/2022

𝗠𝗜𝗦𝗧𝗘𝗥 𝗖𝗔 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗼𝗻 𝗪𝗘𝗕𝗘𝗫 𝗔𝗣𝗣 𝗛𝗨𝗕 | Cisco Greece

The future of work is definitively hybrid. With Webex is more than that. Flexible, Inclusive, Supportive, Secure, Managed.

📣 We're super excited to share that MISTER CA is now officially available on .

Enhance your Webex experience today: https://bit.ly/3VwE54E

14/04/2022

Maximize Agent Productivity and Improve Customer Satisfaction!

Built your customer’s experience using Cisco’s next-generation, fully customizable Cloud Contact Center.

✅ Create customer delight with Webex Experience Management.

✅ Use natural, AI-powered voice and digital virtual agents to provide fast and easy 24X7 self-service.

✅ Let your customers connect through their preferred channel – chat, text, social, email or call.

✅ Ensure that they never have to repeat themselves, and agents are context-aware for every interaction.

Learn more about how you can grow your business with CISCO Collaboration Solutions and Mister CA Application Family 🔗 https://bit.ly/3LGBjob

04/04/2022

Discover the perfect match for Business Intelligence Solutions.

Get the best innovative technology from CISCO and let RTEL help you develop the most Outstanding Customer Experience!

✅ Omni Channel Outbound Campaign Manager for Cisco Contact Centers.
✅ Channels include Voice, Chat, SMS, digital channels.
✅ Contact routing based on preferred channel.
✅ Data cleansing, segmentation, DNC Lists.
✅ Seamless integration with CRM, LDAP, organization systems.
✅ On premise, cloud, and hybrid options.

Learn more about how you can grow your business with CISCO Collaboration Solutions and Mister CA Application Family 🔗 https://bit.ly/3sMpwMI

24/03/2022

Empower and Improve Call Center Quality and Agent Performance with Mister CA WDs.

Get the best innovative technology from Cisco and let RTEL help you develop the most Outstanding Customer Experience!

✅ Realtime smart Wallboards for Cisco Contact Centers
✅ Historical Reporting with advanced data mining
✅ IVR, ACD and Queue analytical reports
✅ Agent and WFM-based reports
✅ Automatic notifications with KPIs
✅ Seamless integration with CRM, LDAP, organization systems
✅ On premise, cloud, and hybrid options

Learn more about how you can grow your business with CISCO Collaboration Solutions and Mister CA Application Family 🔗 https://bit.ly/3gQQ1uX

14/03/2022

Improve Your Business Performance with MISTER CA Metrics.

Get the best innovative technology from CISCO and let RTEL help you develop the most Outstanding Customer Experience.

✅ Accounting and Billing for telephony systems
✅ Users and Devices Inventory & Licensing
✅ Identification of ring time.
✅ Smart alerts.
✅ Cost Center Billing and n-to-n organizational trees.
✅ Seamless integration with CRM, LDAP, organization systems.
✅ On premise, cloud, and hybrid options.

Learn more about how you can grow your business with CISCO Collaboration Solutions and Mister CA Application Family 🔗 https://bit.ly/3gV4LZv

Address

1st Km Rhodes Kalithea Street
Ródos
85100

Opening Hours

Monday	08:30 - 17:00
Tuesday	08:30 - 17:00
Wednesday	08:30 - 17:00
Thursday	08:30 - 17:00
Friday	08:30 - 17:00

Telephone

30 22410 61031

Website

http://www.rtelworld.com/

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