27/08/2026
[SPAN ESG]
Behind every organisation doing meaningful work, there's a mountain of admin nobody sees.
For Udruga Srce Zelina, that meant hours spent on records, documentation, and everyday processes. Hours that could have gone to supporting children with developmental difficulties and people with disabilities instead.
This year, as part of Span's skill-based volunteering program, our colleagues stepped in to understand those challenges firsthand. A few months of close collaboration later, a Microsoft Model-Driven application integrated with SharePoint brought their data, documentation, and key processes into one place.
The real win wasn't the tool itself. It was building something the association will actually use, every day, to spend less time on admin and more time on what matters.
When the project wrapped, we received a handmade card from the association's members, part of a tradition they keep for donors, partners, and friends. It's hanging in our office now, and every time we walk past it, it's a reminder of why we do projects like this.