10/06/2026
IS AMAZON TAKING AI TOO FAR?
Amazon recently announced that for certain searches, shoppers will be shown AI-generated product images. The idea is that when customers are not exactly sure how to describe what they are looking for, generated visuals can help them identify the right product category.
From a technology perspective, it is an interesting solution.
From a user perspective, however, an important question immediately arises: is this really what customers need?
After all, Amazon already has one of the world's largest product catalogs, filled with real product photographs. It is fair to ask whether an artificially generated image actually provides more value in a shopping journey than an image of a real product.
This is exactly why we enjoy following news like this. It serves as a reminder that technological possibility and business value are not the same thing.
In software development projects, we often encounter ideas that are perfectly feasible from a technical perspective. We can add AI to the system. We can automate a process. We can build new features.
But the real question is always the same.
How does this improve the user's experience?
Does it make the system easier to navigate? Does it help users find what they are looking for faster? Does it simplify purchasing or administration? Does it reduce uncertainty?
If there is no clear answer to these questions, then perhaps the solution is not a new feature or AI at all, but a better process.
Today, technological possibilities are almost limitless. That is exactly why good development decisions are about choosing what best serves the business objective.
That is why we always start by understanding the problem and only then select the technology. Just because something can be built does not necessarily mean it should be.
If you want your next development project to start with the business goal rather than the technology, let's talk. 🤖
András Biró - CEO | DevZone
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