Qiscus - Customer Engagement Platform

Qiscus - Customer Engagement Platform Qiscus is an AI-powered omnichannel customer engagement platform that helps businesses transform customer engagement

Qiscus was founded in 2013 as a chat platform for enterprises. As the journey went, we just realized there's a bigger problem that we have to solve. Since 2017, we finally decided to pivot and changed our products concept, from chat platform for enterprises to chat engines for businesses. We change our logo and website with a new concept, a revamped one. And now here's Qiscus with a new one: A Multichannel Chat Platform for leading companies.

That feeling when a TikTok ad pops off and suddenly there are 200 unread chats? 😅Here’s the thing, most of them aren’t r...
22/07/2026

That feeling when a TikTok ad pops off and suddenly there are 200 unread chats? 😅

Here’s the thing, most of them aren’t ready to buy yet. And your team is stuck sorting the crowd by hand while the actual hot leads go cold.

Let AgentLabs take the first shift. It answers instantly, qualifies the chat, and hands the ready-to-buy ones to a real person, with all the context. Swipe to see how → qiscus.com/en/mkt/tiktok

17/07/2026

Qiscus proudly co-hosted another closed-door sharing session with Meta, “The Playbook for Turning Conversations into Value,” at Meta’s Indonesia office.

As a Meta business partner, this is part of our regular agenda together. Senior leaders in one room, sharing real 2026 benchmarks on turning conversations into value.

From the state of business messaging in Indonesia, to the operating model behind Qiscus’s AI Agents, WhatsApp, and Omnichannel, it was a room full of meaningful conversations.

Grateful for the room and the partnership.

Monday report meeting. The TikTok ad crushed it: views, saves, a flood of DMs. Everyone’s happy, until someone asks the ...
15/07/2026

Monday report meeting. The TikTok ad crushed it: views, saves, a flood of DMs. Everyone’s happy, until someone asks the quiet question, okay, but how much did it actually sell? 👀

Cue the awkward pause. The answer isn’t in the ad dashboard. It’s scattered across a hundred chats on WhatsApp, half answered too late, none tied back to the ad that started them.

Good news, that gap is fixable. When every conversation lives in one place, you stop guessing and start seeing what your ads really earn. Swipe to see how Instant Messaging Ads works→ qiscus.com/en/mkt/tiktok

WhatsAppBusiness

09/07/2026

2 Days. Countless conversations.
What an incredible experience at B2B Tech Asia Expo 2026!

From meaningful conversations at our booth to sharing insights on stage, we’re grateful to connect with business leaders, partners, and innovators who are shaping the future of customer engagement.

A big thank you to everyone who stopped by, we’ll see you at the next one!

AI

You paid to win the FYP. But winning the scroll isn’t winning the sale. 👀After the tap, the leak begins. Slow pages, lon...
03/07/2026

You paid to win the FYP. But winning the scroll isn’t winning the sale. 👀

After the tap, the leak begins. Slow pages, long forms, replies that land too late. Smart brands turn the tap into a chat instead, right inside TikTok or over on WhatsApp.

Every message lands in one place and gets answered fast. That is how chats become customers.

Swipe to see how brands close the gap!

02/07/2026

What card do you pull today?🎴

Customer service is never just one job. Sometimes you’re handling a flood of messages, sometimes you’re trying to reach more people at once, and sometimes you’re just figuring out what your customers actually need.

Different days, different challenges. Different cards to play.

No team was ever going to keep up with 760,000 students. And they knew it.Missed SLAs and zero after-hours coverage, not...
25/06/2026

No team was ever going to keep up with 760,000 students. And they knew it.

Missed SLAs and zero after-hours coverage, not because the team was underperforming, but because the system was never built for that scale.

AgentLabs became the first responder across every channel, every hour, closing 92% of student inquiries without a single human agent involved.

See the full story → link in bio

POV: a new lead comes in, you’re already hyped to follow up… turns out they’re just window shopping.Sound familiar? Your...
19/06/2026

POV: a new lead comes in, you’re already hyped to follow up… turns out they’re just window shopping.

Sound familiar? Your sales team shouldn’t have to chase every single lead just to find out who’s actually ready to buy.

Let AgentLabs do that part instead it filters common questions, qualifies every prospect, and flags the hot leads ready to close.

Most campaign comments don’t get a follow-up. There’s no system behind it.Comment to DM Automation handles the reply, se...
04/06/2026

Most campaign comments don’t get a follow-up. There’s no system behind it.

Comment to DM Automation handles the reply, sends the DM, and drops the CTA link, before your team even sees the notification. 💬

That’s what a managed comment section looks like. Swipe to see how it works

CommentToDM

Address

1 Coleman Street
South Jakarta
12950

Opening Hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00

Telephone

+6288213723906

Website

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