Klearcom

29/05/2026

AI is transforming the contact center, but as Christine Ramsey, Head of Client Operations at Klearcom, explains in Smart Customer Service, AI cannot deliver real ROI if the phone call itself does not work.

Before businesses scale AI agents, voicebots, and intelligent routing, they need confidence that calls connect, IVRs route correctly, and customers can complete their journeys 📞

Read the full article here: https://hubs.ly/Q04j8y9K0

The best AI will not make a difference if calls drop, get misrouted, or don't satisfy the customer's request.

28/05/2026

Innovators Entrepreneurship Academy: The Mentors 🤝

Each participant is matched with mentors based on their STAGE, SECTOR and GROWTH GOALS. We have already introduced you to two of them through our "Meet The Mentors" videos, but we have even more Mentors, including;

🔹 Liam Dune, Klearcom
🔹 Mark Rohan, Klearcom
🔹 Louise Grubb, TriviumVet
🔹 Patrick Power, Harcourt Developments
🔹 Niall Harrington, WhiteBox
🔹 Michael Flynn, FLI Global
🔹 Seamus Kilgannon, WorkLab
🔹 Patsy Carney, Kinetic Labs
🔹 David Brennan, Eastgate Engineering
🔹 Jordan Casey, MindPath
🔹 Stuart Fitzgerald, Fitzgerald Power

Don't miss out on this one of a kind experience to gain knowledge from a mentors with years of experience❗

📌 Apply Now (It's Free) : https://theinnovators.ie/ (Limited Spaces, Closing 31st of May)

Innovators Entrepreneurship Academy is in partnership with Waterford Local Enterprise Office and Klearcom.

28/05/2026

We’re heading to NiCE World 2026 in Orlando! 🌴 Join Klearcom at between June 8–10th to chat all things contact center voice testing, from IVRs and routing to audio quality, carrier performance, transfers, and regional connectivity.

Meet the Klearcom team attending:

👋 Tomas Piacek, Global Director of Sales
👋 Michael Kinsella, Enterprise Solutions Manager
👋 Daria Kępa-Green, VP of Marketing

See you in Orlando! https://hubs.ly/Q04j8xy70

27/05/2026

🚀 We’re hiring for 4 exciting roles! Klearcom continues to grow and we’re looking for talented people to join our team across Product Marketing, Account Management, Sales and Solutions Consulting.

We’re currently hiring for:

👉 Product Marketing Manager
👉 Account Manager
👉 Account Executive
👉 Solutions Consultant

If you’re ready to make a real impact, work on meaningful technology and join a team that’s building something special, we’d love to hear from you 👉 https://hubs.ly/Q04h_KV20

26/05/2026

📌 One to keep in the Dublin Tech Summit calendar. Klearcom’s Liam Dunne will join Rosemary Ward, Deputy CEO at Propelor, on the Accelerate Stage this Thursday, 28 May at 10:25am for:

As a Contact Center Voice Testing Platform, Klearcom helps enterprises test IVR, voice AI, voice bots, audio quality and global call flows, so critical voice systems work as they should.

Liam will share the real story behind that journey, from early funding to global growth, including the moments when the path forward was far from certain.

🗓️ Thursday, 28 May
⏰ 10:25am
📍 Accelerate Stage

25/05/2026

📞 Is your toll free number really working everywhere? A number might connect in one region, but fail in another. Dropped calls. Slow connections. IVR errors. Misrouted calls. Carrier issues.

That is lost trust before your team even knows there is a problem.

Klearcom helps businesses customer facing numbers across real networks, regions and carriers, so issues are found before customers are impacted. 🌍✅

Read more here: https://hubs.ly/Q04hP2VY0

Discover 5 common toll-free number failures and how to prevent them with proactive testing, monitoring, and real-world telecom diagnostics.

21/05/2026

A 90% AI voice agent accuracy rate might look strong in a clean lab environment, but real customer interactions are rarely that simple.

In this MetriSight by Metrigy clip, Mark Rohan, Co-founder and COO of Klearcom, explains how background noise, network jitter, Bluetooth compression, degraded cellular connections, and real-world audio conditions can dramatically impact AI voice agent performance.

For CX leaders, the real risk often sits in the outliers. Missed account numbers, clipped audio, failed confirmations, and poor call quality can quickly turn into customer frustration and brand damage.

Watch the full episode featuring Mark Rohan and Beth Schultz: https://hubs.ly/Q04fMzyS0

20/05/2026

🎤 Liam Dunne is speaking at Dublin Tech Summit! On 28th May, our CEO and Co-Founder will join Rosemary Ward of Propelor for a fireside chat on the Accelerate stage.

🌍 From Waterford to the world, Liam set his sights on global multinationals from day one. Today, Klearcom operates in 100+ countries, helping enterprise teams test, monitor, and improve customer contact journeys worldwide.

They’ll discuss global ambition, fearless outreach, founder mindset, and why culture is the only strategy that truly scales.

🎟 Get your ticket here: https://hubs.ly/Q04hh7mL0

19/05/2026

AI customer experience is moving fast, and the pressure is on for voice journeys to keep up. That’s why we’re excited to be a Constellation Sponsor at NiCE World 2026 🌟

Meet us there to see how Klearcom helps teams test, monitor, and protect AI driven voice journeys before failures reach customers.

Every call matters. Every journey should work.

See you at NiCE World 2026 👋 https://hubs.ly/Q04h4JWN0

18/05/2026

Klearcom is heading to CCW Las Vegas 2026! Join us from June 22nd to 25th at Caesars Forum and meet the Klearcom team at Booth #563.

We’ll be showcasing how Klearcom helps global brands test, monitor, and optimize their customer contact channels, ensuring every customer journey works exactly as it should.

See you in Vegas! 🎉 https://hubs.ly/Q04gXYnf0