Webio

12/09/2025

We're back with our next webinar, ‘Conversational AI in Credit and Collections: What It Is and What You Need to Know’

Doing More with Less in Credit and Collections: Where Conversational AI Fits. Collections teams are under pressure with tighter budgets, higher expectations, and tougher regulation. The ask? Engage more customers, improve outcomes,
and cut operational costs. All without adding headcount.

That’s why so many businesses are turning to Conversational AI to help drive customer engagement and

• Automate up to 85% of conversations
• Cut handling times by 30–60%
• Increase agent capacity by up to 6x

The result: faster, more personalised conversations, happier agents, and lower cost to collect.
Join us and we will explain how conversational AI drives efficient customer engagement and better conversation and business outcomes with less resource.

Read more about it >> https://bit.ly/4n6RXQw


Webio is now part of the Aryza group

22/07/2025

We’re bringing something a bit different to this webinar, a fireside-style session with the teams from Aryza and Webio.
We'll be talking about how Conversational AI is currently being used across the full credit lifecycle, from first contact to collections and recoveries. We will have real examples, practical insights, and plenty of straight talk.
It’s not just theory, it’s what’s working on the ground and what you can expect in the future.

If you want to cut through the noise and see how AI is actually being used in credit and collections, don’t miss this.

Learn More - https://bit.ly/40tNKNn

See how AI and automation improves customer conversations and business outcomes across the entire credit and collections lifecycle Discover how Conversational AI fits into credit and lending, helping teams improve engagement, streamline collections, and run operations more efficiently

02/07/2025

The conversations are flowing and so is the coffee. It’s Day Two at Credit Week 2025. Great to see so many familiar faces and to introduce a few new ones too. The Aryza team is out in full force, having some brilliant conversations about digital customer engagement, and of course, Aryza Engage. From insightful panels to on-stand chats, it’s been a brilliant mix of ideas and connections. If we haven’t crossed paths yet, come by the stand and say hello.

01/07/2025

Kicking off Credit Week 2025 in style – and our first event as part of the Aryza team. You’ll spot the familiar Webio faces of Mark Oppermann and Andy Turner proudly flying the flag under the Aryza banner. We’re here to connect, chat, and showcase Aryza Engage – conversational AI purpose-built for credit and collections. Together with Kris, Leo, and Josh from Aryza, we’re bringing a powerful blend of AI innovation and credit and debt lifecycle expertise to Credit Week – and we’re already having some great conversations – if you’re here drop by and say hello!

28/05/2025

Breaking News! We’re thrilled to share that Webio has been acquired by Aryza, a global provider of mission-critical automation software across the credit lifecycle

This marks a significant milestone in our journey and opens a new chapter to integrate Webio’s AI-driven capabilities into Aryza’s innovative suite of products and services. By combining our AI capabilities with Aryza’s established product portfolio and market reach, we’re in a strong position to enhance customer engagement, deliver tangible results, and drive real innovation in financial services.

We’re bringing our conversational AI expertise, cloud-native platform, and fantastic team into the Aryza ecosystem — and we couldn’t be more excited about what’s ahead.

Read More: https://bit.ly/3Z7w2yt

23/05/2025

Yesterday, our very own Enzo attended the NPL Iberia conference in Madrid—connecting with peers across the European credit and debt space and getting a front-row seat to the latest thinking on non-performing loans.

A big thanks to SmithNovak for hosting another top-class event. With so much innovation happening across collections and recoveries, it’s great to see the conversations shifting toward AI, digital engagement, and smarter strategies for managing debt.

22/05/2025

That's a wrap on the Spring Credit & Collections Think Tank! Another brilliant event full of insights, conversations, and practical ideas for the future of collections. Big thanks to the Credit Connect team for bringing together so many industry voices and perspectives. The agenda was packed—and it delivered. 👏

A nice bonus: we even spotted a familiar face in the crowd—great to see johnson, one of our former colleagues, catching up with the Webio crew! Thanks to Andy Turner for flying the Webio flag today. Looking forward to hearing the takeaways from the sessions.

19/05/2025

What does it actually look like when traditional and digital channels work together to engage with customers? Letters, phone calls are still heavily used, but digital is reshaping how (and when) we use them. Our latest webinar, we’ll show real examples from real businesses that are blending channels in smart, effective ways.

* From IVRs that hand off to WhatsApp
* To letters that launch digital conversations and self-service journeys
* To SMS that does more than just say “call us”

Join us for a session packed with insights, stories, and smart ways to get more from the channels you’re already using.

If you’re in collections, customer engagement, or operations, this is a practical, example-led session you don’t want to miss.

Check It Out --> https://shorturl.at/oJabU

02/05/2025

SMS is getting a facelift. RBM is where business messaging is headed. In this 20 minute Credit Shift episode, Mark Oppermann and Graham Bragg chat about how RBM brings better engagement, branding, and security to debt collection.

🎧 Listen in: https://lnkd.in/ehkTBsmd

01/05/2025

AI Co-Pilots: From Code Reviews to Customer Conversations. Our CSO, Paul Sweeney, was featured in the Business Post's Connected Magazine, sharing his take on the rise of AI-powered assistants—from helping developers validate code to empowering customer service agents in high-pressure industries like credit and collections.

At Webio, we’re seeing first-hand how AI co-pilots are transforming agent workflows, enabling faster responses, clearer intent recognition, and better customer outcomes. As Paul put it, “Using AI tools for development means doing a lot more than copy and pasting from a chatbot.” It’s about real-world impact—on code, on conversations, and on the teams behind them.

15/04/2025

Webio is looking for a talented Front End Team Leader to help shape the future of Conversational AI. If you’re passionate about leading dev teams, crafting great UI, and building modern, scalable apps—this is your chance to make a big impact.
If you’ve got a sharp eye for detail, a passion for clean code, and a drive to lead, we’d love to hear from you.

Check out the role: https://zurl.to/wKFc?source=CareerSite

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14/04/2025

Webio’s a finalist for Innovator of the Year (Company) at the Credit & Collections Technology Awards 2025!
We’ve been working hard to bring something different to the world of collections—smarter AI, better conversations, and outcomes that work for everyone.

A big shout-out to the Webio team and our amazing customers for being part of the journey. And congrats to all the other finalists. Roll on May!