12/08/2026
What have we learned from onboarding 50+ Irish retailers this year?
Changing EPOS can feel like a big step for any retailer. From our experience so far this year, one thing is clear: the smoother the preparation, the smoother the go-live.
Pre-installation onboarding gives retailers a chance to get familiar with the system, understand what to expect and prepare their team before installation day.
But itβs not just about the technology. Good communication, staff involvement and giving retailers time to prepare all make a difference.
Weβve shared some of the lessons our team has noted from more than 50 onboardings so far this year.
Because the goal is not simply to go-live, itβs to go-live smoothly and with confidence.
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