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Interested in AI automation, but not sure what happens after you book a call?That hesitation is common.Many teams know m...
01/09/2026

Interested in AI automation, but not sure what happens after you book a call?

That hesitation is common.

Many teams know manual work is slowing them down, but they are not sure whether the problem is specific enough for AI, whether their data is ready, or whether the call will turn into a sales pitch.

A good AI automation discovery call should do the opposite: clarify the workflow, identify bottlenecks, discuss systems and data, define human review, and show whether automation is actually worth exploring.

Our new article explains what happens during an AI automation discovery call and how to prepare for one.

Read the full article:

An AI automation discovery call helps companies clarify workflow bottlenecks, automation opportunities, data needs, risks, and next steps before starting an AI project.

Most companies do not lack AI ideas. They have too many of them.Customer support. Reporting. Document processing. Intern...
31/08/2026

Most companies do not lack AI ideas. They have too many of them.

Customer support. Reporting. Document processing. Internal assistants. Workflow automation. Product features.

The hard part is knowing where to start.

An AI automation audit helps leadership move from scattered ideas to a focused roadmap by identifying the workflows that are repetitive, measurable, realistic, and worth automating first.

Our new article explains how executives, founders, and COOs can find the three workflows where AI is most likely to create real operational value.

Read the full article:

An AI automation audit helps companies identify the three workflows most worth automating first based on manual effort, business impact, feasibility, risk, and measurable ROI.

AI automation can save time.But if the process is broken, AI may only make the mess move faster.Before buying or buildin...
26/08/2026

AI automation can save time.

But if the process is broken, AI may only make the mess move faster.

Before buying or building an AI tool, teams should ask:

→ Can we explain the workflow end to end?
→ Who owns the next step?
→ Are the rules consistent?
→ Is the data usable?
→ Does the AI output lead to action?
→ Are human review and exceptions designed in?
→ Can we measure success?

Our new article shares a practical checklist for AI buyers who want to avoid automating broken processes.

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Automating broken processes can make operations more confusing and expensive. Use this AI buyer’s checklist to see whether your workflow is ready for automation.

AI implementation often starts with the wrong question:“Which tool should we use?”But the better question is:“Is this wo...
25/08/2026

AI implementation often starts with the wrong question:

“Which tool should we use?”

But the better question is:

“Is this workflow actually ready for AI?”

If a process is unclear, fragmented, or poorly owned, AI will not fix it. It will only add another layer on top of manual work.

A summary still needs action. A classification still needs routing.
A draft still needs review. A flagged issue still needs ownership.

Our new article explains why AI implementation without workflow redesign often becomes expensive decoration, and how teams can redesign workflows so AI creates real operational value.

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AI implementation without workflow redesign often becomes expensive decoration. Learn why companies should redesign workflows before adding AI automation.

Healthcare, legal, and insurance may look like very different industries.But they share the same AI automation problem: ...
14/08/2026

Healthcare, legal, and insurance may look like very different industries.

But they share the same AI automation problem: workflows are document-heavy, sensitive, rule-bound, and full of exceptions.

AI can summarize documents, classify requests, flag missing information, and prepare review cases.

But in regulated industries, the hardest part is not generating output. It is keeping the right controls in place: human review, escalation rules, audit trails, permissions, and accountability.

Our new article explains what healthcare, legal, and insurance teams have in common, and how operations leaders can apply healthcare-grade automation patterns to their own industry.

Read the full article:

Healthcare, legal, and insurance face the same AI automation problem: complex workflows, sensitive data, exceptions, and human accountability. Learn how regulated industries can automate safely without losing control.

In regulated industries, automation is not just about moving faster.It is about moving faster without losing control.Hea...
12/08/2026

In regulated industries, automation is not just about moving faster.

It is about moving faster without losing control.

Healthcare, insurance, legal, fintech, logistics, education, and HR teams all deal with workflows shaped by documents, approvals, sensitive data, audit trails, and human accountability.

That is why AI automation for compliance-heavy operations needs a different approach.

AI can help teams classify documents, flag missing information, route reviews, summarize cases, detect exceptions, and make bottlenecks visible, while keeping the right humans in the loop.

Our new article explores what healthcare can teach other regulated industries about safer, more controlled AI automation.

Read the full article:

AI automation for compliance operations helps regulated teams reduce manual work while keeping review, audit trails, permissions, and escalation rules in place.

Many healthcare companies do not struggle because they chose a bad AI tool.They struggle because they chose an almost ri...
05/08/2026

Many healthcare companies do not struggle because they chose a bad AI tool.

They struggle because they chose an almost right tool.

It solves part of the workflow. It automates a few repetitive steps. It gives the team a useful dashboard, summary, assistant, or form processor.

But the gaps remain:

→ staff still copy data between systems
→ exceptions still need manual triage
→ sensitive cases still happen outside the tool
→ managers still cannot see the full workflow
→ the remaining 30% still depends on spreadsheets and workarounds

This is the “almost right” AI tool problem in healthcare.

Our new article explores why healthcare AI tools often cover 70% of a workflow, and what teams should do when the remaining 30% still slows operations down.

Read the full article:

Many healthcare AI tools solve part of the workflow but leave critical steps manual. Learn how to spot healthcare AI tool limitations and decide whether your tool needs integration, customization, or replacement.

Off-the-shelf AI tools can be a good starting point for healthcare companies.They are useful for simple tasks: note summ...
04/08/2026

Off-the-shelf AI tools can be a good starting point for healthcare companies.

They are useful for simple tasks: note summaries, document search, basic support, or early AI experiments.

But many healthcare workflows are not simple.

Patient intake may involve forms, documents, scheduling tools, CRMs, EHRs, and internal task queues.
Claims follow-up may involve payer letters, denial reasons, missing documentation, deadlines, and billing systems.
Care coordination may depend on patient status, handoffs, follow-ups, messages, and escalation rules.

In these cases, a generic AI tool may help, but it may not be enough.

Our new article explores when off-the-shelf healthcare AI tools stop fitting the workflow, and when custom healthcare AI solutions make more sense.

Read the full article:

Off-the-shelf healthcare AI tools can support simple tasks, but complex workflows often need custom AI. Learn when healthcare startups and teams should consider custom AI solutions.

AI can make a digital health product more useful, scalable, and competitive.It can also become an expensive distraction....
29/07/2026

AI can make a digital health product more useful, scalable, and competitive.

It can also become an expensive distraction.

For founders and product managers, the real question is not whether AI sounds impressive. It is whether AI solves a specific product, workflow, or user problem better than a simpler solution would.

Before investing in development, teams should validate:
→ Is the problem specific enough?
→ Is the workflow repetitive?
→ Is there a clear user?
→ What action should AI support?
→ Is the risk level manageable?
→ Do we have the right data?
→ Can humans stay in control?
→ Can success be measured?

Our new article shares a practical founder’s checklist for validating AI feature ideas before they reach the roadmap.

Read the full article:

Does your digital health startup actually need AI? Use this founder’s checklist to validate AI feature ideas, assess workflow fit, manage risk, and decide what to build before investing in development.

We've interviewed a lot of healthcare founders, investors, physicians, and executives over the years. Still, every now a...
29/07/2026

We've interviewed a lot of healthcare founders, investors, physicians, and executives over the years. Still, every now and then I get to sit down with someone who has a unique perspective shaped by decades across multiple waves of healthcare innovation.

Chris Moose spent more than 23 years at IBM working on pharmaceutical supply chains, medication security, blockchain, and AI long before ChatGPT made it mainstream. Today, as VP of Life Sciences at Wheel, he's helping shape the future of virtual care.

In this conversation, we discuss:

• Why IBM Watson may have been more successful than many people realize
• Why blockchain never became the revolution everyone expected
• How AI agents are already changing healthcare
• Whether interoperability will finally stop holding healthcare back
• Why telehealth is entering a new phase of growth
• Where the GLP-1 market is headed
• How AI is changing startups—and what that means for the future of work

https://www.youtube.com/watch?v=Tepd5RZ_toI

What do you think will have the biggest impact on healthcare over the next five years—AI agents, interoperability, virtual care, or something else?

What is the future of virtual care—and how will AI agents, interope...

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