12/12/2023
Rule based chatbot lack personalization ☹️.
A business must first empathize with it to understand the customer's query. But this factor is lacking while chatting with a rule based chatbot🤖 .
At times, users do not feel they are being heard, as chatbots always give a system-generated reply 😕.
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Capture and convert leads 24/7 with a conversational AI assistant. ulai personalizes the customer experience on your e-commerce site by delivering product recommendations directly in chat.
