Efeedor

07/04/2026

We are pleased to welcome Sree Uthradam Thirunal (SUT) Super Specialty Hospital to the Efeedor network.

Founded in 1987, SUT Hospital is one of Kerala’s most respected tertiary care institutions, with a 37-year legacy of delivering excellence in healthcare. Uniquely operating from an erstwhile palace of the Travancore Royal Family, the institution represents a rare blend of heritage and modern medicine. Guided by the philosophy of “pulse before purse,” envisioned by Dr. B. R. Shetty, SUT has consistently upheld patient-first values in its care delivery.

As part of its ongoing revamp and modernization journey, SUT Hospital has adopted Efeedor’s Patient Experience Management Suite to further enhance and measure patient experience across departments. This step reflects the hospital’s strong commitment to innovation, structured quality improvement, and future-ready healthcare systems.

We extend our congratulations to:
Dr. Rajeev Mannali, Chief Executive Officer

Bindhu Krishna, Quality Assurance Manager

Prasanth Manuel, GM – IT

for driving this strategic initiative within their operational and quality framework.

We look forward to partnering with SUT Hospital in strengthening patient engagement, service excellence, and measurable experience outcomes.

21/03/2026

🌙 Ramzan Mubarak from Team Efeedor

In a time when the world needs it most, may this holy month inspire peace, compassion, and unity across all nations.

Let us pray for a world that chooses humanity over conflict and hope over fear. 🤲

19/03/2026

Searching for the right Patient Feedback Software for your hospital in 2026? 🏥

Patient experience is no longer optional - it’s a strategic priority. Choosing the right platform can help hospitals collect real-time feedback, improve quality metrics, and strengthen patient trust.

In this blog, we’ve listed the Top 5 Patient Feedback Software for Hospitals in 2026 to help you make the right decision.

🔗 Read the full blog in the link below.
https://efeedor.com/top-5-patient-feedback-software-for-hospitals-in-2026/

Discover the top 5 patient feedback software for hospitals in 2026, including Efeedor. Compare features to improve patient experience and care quality.

13/03/2026

🏥 Al Azhar Medical College Hospital, Thodupuzha Implements Efeedor’s Patient Experience Management Software

We are delighted to welcome AL-AZHAR MEDICAL COLLEGE & SUPER SPECIALTY HOSPITAL to the growing network of healthcare institutions implementing Efeedor’s Patient Experience Management Software (PXMS).

With its 740-bedded super speciality hospital facility, the hospital has recently undergone a significant revamp in infrastructure and services, further strengthening its commitment to delivering high-quality, patient-centric healthcare.

As part of this progressive initiative, the hospital has implemented Efeedor PXMS to enhance patient engagement, feedback management, and service quality improvement processes across the organization.

Through this collaboration, the hospital will be able to:

✨ Capture real-time patient feedback
✨ Enhance patient engagement and communication
✨ Identify service improvement opportunities through analytics
✨ Strengthen quality and patient experience initiatives

This step marks another milestone in Al Azhar Medical College Hospital’s journey to bring innovative digital healthcare solutions to patients across Thodupuzha and the wider Idukki district region.

We would also like to extend our sincere thanks to SIJO ANTONY and sujith for their valuable support and coordination on the ground level in successfully implementing this solution.

We look forward to working closely with the Al Azhar team in their mission to deliver excellent care, compassionate service, and enhanced patient experiences.

🌐 Learn more about Efeedor: www.efeedor.com

11/03/2026

🚀 We’re Hiring at Efeedor!

As we continue to expand our Healthcare Experience and Quality Management Software across hospitals and healthcare institutions, Efeedor is looking for passionate and talented individuals to join our growing team.

If you are excited about healthcare innovation, technology, and building impactful solutions, we would love to hear from you!

We are currently hiring for the following roles:

🔹 People & Operations Associate - Bangalore

Manage day-to-day HR, administration, accounting, and finance operations, ensuring smooth internal processes and supporting organizational growth.

👉 Apply here: https://www.linkedin.com/jobs/view/4379082769

🔹 Business Development / Customer Success Executive – Bangalore & Chennai

Drive client engagement, partnerships, and customer success, while expanding Efeedor’s presence across healthcare institutions.

👉 Apply here: https://www.linkedin.com/jobs/view/4377056388

🔹 Software Testing Intern - Bangalore

Support our technology team with manual testing activities, helping ensure the quality, reliability, and performance of our healthcare software platforms.

👉 Apply here: https://www.linkedin.com/jobs/view/4380703030

🔹 AI Implementation Engineer - Bangalore

Work on exploring and implementing AI-based solution offerings that integrate with our SaaS healthcare platforms to enhance analytics, automation, and intelligent healthcare workflows.

At Efeedor, you will get the opportunity to work at the intersection of healthcare, technology, and innovation, helping hospitals improve patient experience, operational efficiency, and quality management systems.

📍 Locations: Bangalore & Chennai

🌐 Learn more about us: www.efeedor.com

If you or someone in your network would be a great fit, apply now or share this opportunity!

07/03/2026

Celebrating the strength, talent, and dedication of the amazing women who make our workplace stronger every day. 💜✨

At Efeedor, we are proud to work alongside inspiring women who contribute to creating better healthcare experiences. 🏥🌸

Wishing everyone a very Happy International Women’s Day! 👩‍💼🌍

13/02/2026

🍪 From Britannia Milk Bikis Emoji Biscuit to a Big Lesson in Customer Experience

Recently, a simple biscuit from Britannia Industries Limited with a 😏 emoji instead of the usual 🙂 went viral.

One small difference - and suddenly everyone was talking about attitude, expression, and personality.

It made us think.

In hospitals too, not every patient leaves with the same emoji.

Some leave with 😊
Some with 😐
And some quietly leave with 😏

The dangerous part?
The 😏 patient often says, “Everything is fine.”
But later… the Google review tells a different story.

That one different emoji biscuit became a trend.
In healthcare, that one different emoji can reveal a hidden issue.

At Efeedor, we’ve always believed that Patient Experience is Emotional Data.
And Emotional Data is Actionable.

Hospitals don’t just collect feedback through our platform - they capture real emotions across the entire patient journey:

🏥 Admission
👩‍⚕️ Nursing care
🩺 Doctors
💳 Billing
🚪 Discharge

With real-time alerts and intelligent dashboards, departments can identify patterns early - converting silent 😏 into genuine 😊 before the patient walks out.

The goal of patient experience management isn’t to collect smileys.
It’s to understand what each emotion means - and act on it.

Because in today’s world,
Silence does not mean satisfaction.
And a single emoji can change everything.

09/02/2026

🌟 Little Flower Hospital & Research Centre, Angamaly Adopts Efeedor 🌟

We are proud to announce that Little Flower Hospital & Research Centre, Angamaly, has adopted the Efeedor Healthcare Experience Management Software Suite across its 700-bedded hospital.

Established in 1936, Little Flower Hospital is a highly respected name among mission hospitals in India, having served generations of patients across the Angamaly and Thrissur regions for nearly a century. Their journey reflects a deep commitment to compassionate care, service excellence, and continuous improvement.

By adopting Efeedor digital healthcare experience platforms, Little Flower Hospital takes a significant step toward becoming more future-ready, while strengthening operational efficiency, transparency, and patient-centric practices across departments. This implementation reflects how mission-driven institutions can embrace technology without compromising on values-using digital tools to enhance care delivery and quality outcomes.

🙏 Our sincere thanks to the leadership and core team for driving this transformation:
• Rev. Fr. Varghese Ponthembilly
• Fr. Abin Kalapurackal
• Ms. Treesa Mary

Your vision and commitment to innovation play a vital role in bringing meaningful change to the healthcare ecosystem.

✨ At Efeedor, we believe mission hospitals have always been pioneers in value-based care. Our platforms are designed to support these institutions in strengthening patient experience, quality initiatives, and accreditation readiness, while staying true to their service-oriented foundations.

We look forward to a meaningful partnership with Little Flower Hospital and to supporting more mission hospitals across India on their digital transformation journey.

05/02/2026

🌟 Efeedor Enters the Trivandrum Region with SK Hospital 🌟

As our entry into the Trivandrum region - the capital of Kerala - Efeedor is proud to associate with SK Hospital Trivandrum, which has recently implemented our complete Healthcare Experience Management Software Suite.

What began as a modest 30-bed inpatient facility in 2003 has today grown into a 300-bed tertiary care, NABH Safe-I certified, multi-speciality hospital, backed by nearly 25 years of dedicated service to patients across the Trivandrum region.

By adopting Efeedor’s innovative digital platforms, SK Hospital has taken a strong step towards becoming future-ready, while bringing greater transparency, accountability, and quality-driven practices across patient experience, service delivery, and healthcare operations.

This transformation reflects SK Hospital’s continued commitment to patient-centric care and continuous quality improvement—values that align closely with Efeedor’s mission.

🙏 Special thanks to the leadership and core team for driving this initiative forward:

Dr Sandhya, CEO – SK Hospital

Chithra SR, Head of Quality & Patient Safety

Santhosh Kumar, IT Manager

Your vision and commitment have been instrumental in bringing this innovation to life.

🚀 At Efeedor, we believe digital transformation is no longer optional - it is essential for hospitals aiming to strengthen quality initiatives, patient experience, and accreditation readiness.
We look forward to supporting more healthcare institutions across India on their journey toward smarter, safer, and more patient-focused care.

03/02/2026

🌟 Client Onboarding Announcement | Healthcare Experience Transformation 🌟

We are proud to announce that Vydehi Institute Of Medical Sciences and Research Centre has adopted Efeedor’s Healthcare Experience Management Software (HXMS) Suite.

With 25+ years of legacy in serving the Bengaluru region, Vydehi stands as a beacon of patient-centric care, rooted deeply in humility, dignity, and compassion. Their decision to adopt Efeedor’s holistic digital platforms reflects a strong commitment toward quality, innovation, and continuous improvement in healthcare delivery.

Across their 1,600-bedded Medical College Hospital campus, Vydehi has implemented our comprehensive suite covering:
✅ Patient Feedback & Concierge Systems
✅ Incident Management
✅ Quality Audits
✅ KPI & Performance Management

This adoption showcases how forward-looking healthcare institutions are embracing digitisation and data-driven quality initiatives to elevate patient experience, clinical outcomes, and operational excellence-at scale.

🙏 Special thanks to Ms. Vijayalakshmi, Quality Controller, Dr. Geetha Narayanan and Dr. Dr. Ravi babu Koppala for their leadership and relentless efforts in bringing these innovations into the system.

🤝 We also extend our appreciation to the Dalvkot team for partnering with us to seamlessly integrate their Hospital Management System with Efeedor, enabling a truly connected and holistic experience for both patients and hospital teams at Vydehi.

At Efeedor, we strongly believe that medical colleges and teaching hospitals play a pivotal role in setting benchmarks for healthcare quality. Digitally enabling quality, safety, and patient experience today helps build better clinicians, stronger institutions, and safer healthcare systems for tomorrow.

✨ To medical colleges and hospitals looking to strengthen their quality initiatives, accreditation readiness, and patient experience frameworks - this is the time to lead the change.

02/02/2026

🌟 Client Onboarding Announcement | Driving Digital Quality in Healthcare 🌟

We are delighted to welcome Starcare Hospital Kozhikode, a leading 300-bedded multi-specialty hospital, to the Efeedor Healthcare Experience Management Software (HXMS) Suite.

With over a decade of excellence in serving patients across the Calicut region and a strong footprint among international patients, Starcare Hospital is a well-respected name in Kerala’s healthcare ecosystem. Their decision to adopt Efeedor’s digital platforms reflects a clear commitment to patient experience, healthcare quality, safety, and operational transparency.

Through this adoption, Starcare Hospital is digitising and strengthening:
✅ Patient Experience & Feedback Systems
✅ Quality & Safety Protocols
✅ Operational Efficiency & Process Transparency
✅ Data-driven Quality Governance

This initiative highlights how progressive hospitals are embracing innovation and structured quality frameworks to improve patient safety, standardise processes, and ensure accountability across teams - while staying future-ready.

👏 Cheers to the leadership and implementation team at Starcare Hospital:

Dr Fibin & Libisha Ajeesh - Quality Management

vipin vijay - IT

Nithin Sunny - Deputy Manager, Operations

Your collective efforts in driving these initiatives at the ground level truly make the difference.

🤝 At Efeedor, we are proud to partner with forward-thinking hospitals in Kerala and across India, enabling them to achieve digital excellence, strengthen quality initiatives, and become NABH & JCI ready by aligning seamlessly with accreditation and compliance protocols.

✨ To hospitals across India looking to enhance quality, patient safety, operational excellence, and accreditation readiness - this is your moment to lead healthcare transformation.

26/01/2026

Republic Day 2026 | 150 Years of Vande Mataram

As India marks 150 years of Vande Mataram✨ - a symbol of unity and purpose—we at Efeedor reflect on how we serve the nation today.

We build innovative healthcare software products from India, driven by a mission to enhance healthcare quality and outcomes across the globe. This is our modern expression of patriotism - Indian innovation creating global impact.

On this Republic Day, we reaffirm our commitment to building technology that strengthens healthcare, without borders.

Vande Mataram. Happy Republic Day!

— Team Efeedor