Credgenics

Name: Credgenics
Address: LG Floor, Smartworks, World Trade Tower, Sector/16, Noida, 201301, IN
Telephone: +918837799316

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Credgenics

Credgenics is a leading provider of loan collections & debt recovery technology solutions worldwide.

05/11/2026

At Credgenics, operational excellence is driven by continuous learning and skill development. CG Gurukul – a dedicated Learning & Development initiative is designed to empower Credgenians through regular training sessions focused on enhancing capabilities, improving process efficiency, and driving performance.

The programme strengthens essential skills in people management, communication, decision-making, and performance coaching, enabling teams to deliver better business outcomes.

CG Gurukul reflects Credgenics’ commitment to building high-performing teams, nurturing future-ready leaders, and fostering a culture of continuous improvement.

04/11/2026

𝟰𝟴% 𝗼𝗳 𝗜𝗻𝗱𝗶𝗮𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝘀𝗮𝘆 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀 𝗹𝗮𝗰𝗸 𝗲𝗺𝗽𝗮𝘁𝗵𝘆.

That’s a customer experience gap that traditional, rule-based voice automation often struggles to address.

Generative AI voicebots are changing how businesses engage with customers — moving beyond predefined scripts to deliver contextual conversations, multilingual interactions and sentiment-aware responses.

But how do GenAI voicebots translate these capabilities into better customer experiences?

Our latest blog explores 7 ways Generative AI voicebots are revolutionising customer experience (CX) and how businesses can leverage them to reduce friction, improve engagement and deliver better service experiences.

📌 Read more - https://blog.credgenics.com/7-ways-generative-ai-voicebots-are-revolutionizing-customer-experience-cx/

02/11/2026

Credgenians came together for the annual Mata Ki Chowki, sharing moments of joy, warmth, and festive cheer.

A wonderful occasion that brought everyone closer, strengthened bonds, and filled the workplace with positive energy and cherished memories.

31/10/2026

Let’s welcome Sanya Chhabriya & Jhunjhun kumar Yadav to be an integral part of our growth at Credgenics. Looking forward to many milestones together.

29/10/2026

Let’s welcome Karan Grover, CRCP to be an integral part of our growth at Credgenics. Looking forward to many milestones together.

27/10/2026

𝗖𝗿𝗲𝗱𝗴𝗲𝗻𝗶𝗰𝘀 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘀𝗲𝗱 𝗳𝗼𝗿 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗶𝗻 𝗔𝗜-𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗗𝗲𝗯𝘁 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻𝘀!

Credgenics is honoured to receive the ‘Best AI-Powered Full Stack Collection Platform’ award at the 4th Edition of the Credit & Collections Summit India 2026.

This recognition celebrates Credgenics’ AI-powered approach to simplifying debt collections through intelligent automation, advanced analytics, and connected workflows, enabling financial institutions to improve recovery outcomes and operational efficiency.

Credgenics remains committed to driving innovation and empowering financial institutions with future-ready solutions that deliver measurable business impact and sustainable growth.

26/10/2026

𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝗩𝗶𝘀𝗶𝗼𝗻𝗮𝗿𝘆 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗶𝗻 𝗥𝗶𝘀𝗸, 𝗖𝗿𝗲𝗱𝗶𝘁 & 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻𝘀!

Rishabh Goel, Co-Founder & CEO of Credgenics, has been honoured with the ‘Emerging Leader in Risk/Credit & Collections’ award at the Credit & Collections Summit India 2026.

This recognition celebrates his entrepreneurial vision and contributions to advancing a more connected approach to the lending lifecycle—bringing together credit and risk intelligence, AI-led collections, and customer experience orchestration.

His focus on connecting early risk identification with timely, data-driven collections interventions and effective recovery ex*****on continues to shape Credgenics’ approach to helping financial institutions make better-informed decisions, strengthen recovery outcomes, and deliver meaningful customer experiences.

24/10/2026

Let’s welcome Shubham Sharma & Rajat Mishra to be an integral part of our growth at Credgenics. Looking forward to many milestones together.

23/10/2026

𝗔𝗻𝗼𝘁𝗵𝗲𝗿 𝗺𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲 𝗶𝗻 𝗼𝘂𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆 𝗼𝗳 𝗱𝗿𝗶𝘃𝗶𝗻𝗴 𝗯𝗼𝗿𝗿𝗼𝘄𝗲𝗿 𝗰𝗲𝗻𝘁𝗿𝗶𝗰 𝗱𝗲𝗯𝘁 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻𝘀!

Credgenics has been recognized as a winner in the “𝗜𝗺𝗮𝗴𝗶𝗻𝗶𝗻𝗴 𝘁𝗵𝗲 𝗡𝗲𝘅𝘁 𝗗𝗮𝘁𝗮 𝗟𝗮𝘆𝗲𝗿” category at the 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 𝟮𝟬𝟮𝟲, held as part of the SamvAAd India Open Finance Summit 2026, organized by Sahamati.

Our winning innovation, the Borrower Intelligence Layer, demonstrates how data enrichment can transform debt collections. By combining consented financial data with lender records, repayment patterns, and engagement history, we build richer borrower personas and sharpen AI-driven predictions.

The enriched intelligence helps lenders anticipate repayment behaviour, identify early risk signals, and personalise collection strategies, from the right channel and timing to the most relevant next action.

This milestone reinforces our commitment to building intelligent, data-driven, and borrower-centric solutions that shape the future of debt collections.

22/10/2026

Give every payment reminder a face, a voice, and a next step.

Credgenics CollectEngage turns conventional payment reminders into personalized, interactive GenAI videos that encourage faster borrower action.

From AI avatars with familiar collector voices to embedded payment and settlement CTAs, CollectEngage helps lenders:

✅ Improve borrower response through personalized, contextual video communication.

✅ Accelerate payment action with embedded Pay Now and settlement options.

✅ Drive timely resolutions across pre-due reminders, payment follow-ups, legal communication, and settlement journeys.

Make every borrower interaction more relevant, actionable, and outcome-driven.

📌 Book a demo today. - https://tinyurl.com/44tmexfw

Address

LG Floor, Smartworks, World Trade Tower, Sector/16
Noida
201301

Telephone

+918837799316

Website

https://www.credgenics.com/

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