08/05/2025
AI chatbots today have the power to make enterprise applications smarter, more intuitive, and easier to access. And at the heart of it all lies one principle: user experience.
Krein is proud to be a key partner in GENHAPI (GENerative Human API for Prompt Integration), a forward-looking AI chatbot project co-funded by the European Union, the Italian Republic, and Regione Toscana.
Its goal? To transform the way users interact with enterprise software—especially legacy systems, which are often critical to business operations but not always user-friendly—by integrating intelligent, conversational virtual assistants in a secure, modular way, with a human touch.
Krein is helping identify real-world use cases and shape user experiences through journey mapping, UX design, and hands-on usability testing.
Together with project partners (RCP Vision, Università degli Studi di Firenze, Neumus Srl), we’re ensuring that GENHAPI doesn’t just function—it delivers real value to the people who use it.