19/09/2025
Safaricom has responded to comedian Mulamwah after he complained that his WhatsApp account had been hacked.
The company confirmed that his mobile line was barred on September 18, 2025, at 1:47 AM and clarified that WhatsApp is not a Safaricom service.
Safaricom advised him to directly engage the WhatsApp platform for further assistance and shared a link to WhatsApp’s official support page for stolen ac “David, we can confirm we replied by email that the number was barred as of 18/9/2025 01:47:17 AM. Please check. WhatsApp is not a Safaricom service; therefore, we can only recommend that you engage the platform directly,” Safaricom Care wrotecounts.
