Simsyn - Pvt Ltd

Simsyn - Pvt Ltd Industry leader in the region for innovative communication solution and services.

At SimSyn, we help our customers to enable a superior end-to-end customer service experience for their customers. Founded in 2011 โ€œSIMSYN PVT LTDโ€ has carved a niche in Sri Lanka by offering innovative enterprise communication solutions and services. With over a decade, we enhanced our experience in the fast-paced and challenging sector of telecom and enterprise communications with revolutionary t

echnologies and development; making our clients happy with ground-breaking and loyal solutions. Simsyn designs develop and implement cloud and on-premises unified communication solutions & customer relationship management solutions with advanced technologies that simplify management of all customer interaction channels and offer an exceptional experience. Our solutions can be tailored to any size of the company and to any industry sector including Insurance, Banking & Finance, Healthcare, Travel & Tourism, Manufacturing, Education, etc.

AI is changing the way businesses connect with their customers.With AI Agents and Copilot, customer interactions are bec...
21/08/2026

AI is changing the way businesses connect with their customers.

With AI Agents and Copilot, customer interactions are becoming smarter, faster, and more personalized.

The future of customer experience is here. ๐Ÿค–

AI Agents are here. ๐Ÿค–

The way businesses connect with customers is changing.

With Uniconnect AI Agents + Copilot, businesses can bring AI into every customer conversation, automate repetitive tasks, assist human agents in real time, and turn customer interactions into smarter outcomes.

- Less manual work.
- Faster responses.
- Smarter conversations.
- Better customer experiences.

The future of customer experience is intelligent, connected, and here.

Explore Uniconnect AI Agents + Copilot:
https://uniconnect.ai/product/ai-agents-copilot

Simsyn Recognized at the National Project Management Excellence Awards 2026! ๐Ÿ†We are proud to announce that Simsyn has b...
20/08/2026

Simsyn Recognized at the National Project Management Excellence Awards 2026! ๐Ÿ†

We are proud to announce that Simsyn has been recognized with the Silver Award for Best Managed Project in ICT Service Solutions at the National Project Management Excellence Awards (NPME) 2026!

This recognition is a testament to Simsynโ€™s continued strength in delivering complex, high-impact ICT projects with precision, innovation, and excellence.

A huge congratulations to the Simsyn Project Management Team for their strategic leadership, technical expertise, collaboration, and unwavering dedication. This achievement reflects the collective effort and commitment that drives our team to deliver outstanding results.

As we continue to push boundaries and create transformative ICT solutions, this achievement inspires us to aim even higher and set new benchmarks for project excellence.

Hereโ€™s to another milestone and many more achievements ahead!

๐Ÿš€ Simsyn Tech Talks โ€“ August EditionAnother successful Simsyn Tech Talks session filled with knowledge sharing, technica...
19/08/2026

๐Ÿš€ Simsyn Tech Talks โ€“ August Edition

Another successful Simsyn Tech Talks session filled with knowledge sharing, technical insights, and meaningful collaboration.

๐Ÿ’ก Tech Connect | API Integration
A deep dive into how we can integrate APIs directly into our new system, eliminating the need for an additional proxy application and creating a more seamless integration experience.

๐Ÿค– Uniconnect Spotlight | Workflow Automation
Exploring how workflow automation can simplify processes, improve efficiency, and create smarter customer experiences with Uniconnect.

A big thank you to our speakers, Asik Kafoor and Chamilka Anuradha, for sharing their knowledge and insights with the team.

And thank you to everyone who participated and contributed to making another Tech Talks session a success. ๐Ÿ‘

At Simsyn, we believe continuous learning, knowledge sharing, and teamwork are key to building better technology and driving innovation.

๐Ÿ‡ฎ๐Ÿ‡ณ Happy Independence Day, India!Today, we celebrate the spirit of freedom, unity, and the remarkable journey of a natio...
15/08/2026

๐Ÿ‡ฎ๐Ÿ‡ณ Happy Independence Day, India!

Today, we celebrate the spirit of freedom, unity, and the remarkable journey of a nation that continues to inspire the world.

May we continue to move forward with innovation, courage, and a shared vision for a brighter tomorrow.

Wishing everyone a proud and meaningful Independence Day.

Weโ€™re Hiring: Intern - Technical Support EngineerAre you passionate about technology, troubleshooting, and helping peopl...
12/08/2026

Weโ€™re Hiring: Intern - Technical Support Engineer

Are you passionate about technology, troubleshooting, and helping people? Join SimSyn Pvt Ltd as a Technical Support Intern and kick-start your career in IT! ๐Ÿ’ป

What Youโ€™ll Do
โ€ข Assist customers with technical queries and troubleshooting
โ€ข Handle customer calls and provide professional support
โ€ข Guide users through basic technical issue resolution
โ€ข Document issues, interactions, and solutions
โ€ข Escalate complex issues to the relevant teams
โ€ข Gain hands-on experience in technical support and networking
โ€ข Collaborate with the team to improve customer experience

What Weโ€™re Looking For
โ€ข Diploma/Degree in IT, Computer Science, Networking, or a related field
โ€ข Good communication and interpersonal skills
โ€ข Basic knowledge of computers and networking
โ€ข Strong interest in technology and problem-solving
โ€ข Willingness to learn and adapt
โ€ข Positive attitude and ability to work in a fast-paced environment
โ€ข Networking knowledge or certifications will be an added advantage

Why Join SimSyn?
Gain real-world technical support experience, strengthen your troubleshooting and communication skills, and learn from an experienced team in a professional environment.

๐Ÿ“ฉ Ready to start your career in technical support? Apply now!

๐Ÿ”— Apply here: https://simsyn.com/careers

๐Ÿš€ Simsyn Tech Talks โ€“ July EditionAnother successful Simsyn Tech Talks session filled with learning, knowledge sharing, ...
04/08/2026

๐Ÿš€ Simsyn Tech Talks โ€“ July Edition

Another successful Simsyn Tech Talks session filled with learning, knowledge sharing, and collaboration.

๐Ÿ’ก Topic
Causal AI & Generative AI for Uniconnect Customer Action Intelligence โ€“ Find the Right Customer Action

A big thank you to Rashmika Bandara for sharing valuable insights into how AI is shaping the future of customer engagement.

โœˆ๏ธ We also enjoyed the Agile Paper Airplane Game, a fun team activity that reinforced the importance of collaboration, communication, and agile thinking.

Thank you to everyone who participated and made the session a success. ๐Ÿ‘
At Simsyn, we believe continuous learning and teamwork drive innovation and growth.

๐Ÿš€ We're Hiring | Lead QA Engineer / Associate Lead QA EngineerAre you passionate about building high-quality software an...
23/07/2026

๐Ÿš€ We're Hiring | Lead QA Engineer / Associate Lead QA Engineer

Are you passionate about building high-quality software and driving engineering excellence?

SimSyn Pvt Ltd is looking for an experienced Lead QA Engineer /Associate Lead QA Engineer to join our growing Product Engineering team.

If you believe quality starts from day one, enjoy solving complex challenges, and have a passion for automation, performance testing, and continuous improvement, we'd love to hear from you.

What you'll do:

โœ… Own product quality from concept to release
โœ… Drive test automation and quality engineering best practices
โœ… Collaborate with developers and product teams throughout the SDLC
โœ… Mentor QA engineers and help build a quality-first culture
โœ… Improve testing processes, tools, and engineering standards

Experience Required:

โ€ข 4+ Years โ€“ Associate Lead QA Engineer
โ€ข 6+ Years โ€“ Lead QA Engineer

If you're ready to build reliable, scalable, and enterprise-grade software while making a real impact, this opportunity is for you.

๐Ÿ“ Location: Colombo 02, Sri Lanka
๐Ÿ’ผ Full-Time

๐Ÿ‘‰ Apply Now: https://simsyn.com/careers/qa

Know someone who's a great fit? Tag them or share this opportunity with your network.

๐Ÿ† Celebrating teamwork, passion, and victory!The first-ever Simsyn Premier League was an incredible success, showcasing ...
22/07/2026

๐Ÿ† Celebrating teamwork, passion, and victory!

The first-ever Simsyn Premier League was an incredible success, showcasing outstanding performances, great sportsmanship, and unforgettable memories.

Congratulations to our champions and thank you to everyone who participated and supported the event. Together, we made the inaugural SPL a memorable milestone.

Enjoy some of our favorite moments from the tournament! ๐Ÿ“ธ

๐Ÿ The stage is set. The trophy awaits.The inaugural Simsyn Premier League is finally here! ๐Ÿ”ฅEvery run counts.Every wicke...
20/07/2026

๐Ÿ The stage is set. The trophy awaits.

The inaugural Simsyn Premier League is finally here! ๐Ÿ”ฅ

Every run counts.
Every wicket matters.
Every team has one goalโ€ฆ

๐Ÿ† To become the first-ever Simsyn Premier League Champions.

Who will rise above the rest? ๐Ÿ‘‘

Let the battle begin! ๐Ÿ’™

Address

Level 09, 127 W A D Ramanayake Mawatha
Colombo
00200

Opening Hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:30
Saturday 09:00 - 13:00

Telephone

+94117687587

Alerts

Be the first to know and let us send you an email when Simsyn - Pvt Ltd posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Simsyn - Pvt Ltd:

Shortcuts

Share