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13/06/2014

Top 5 Future POS Software Technologies

With technology changing the face of retail everyday, its fun to explore what future POS software will look like for retailers of all types.

Just imagine...

You enter the store and a biometric scanner will scan your eyes in order to display digital signs and promotions based on your gender, past purchases, age and more.

Then when you select your purchase, a biometric scanner will scan your eyes or take your fingerprint to automatically charge your credit card. You may even walk out of the store without actually scanning your purchases because all the products you've selected have RFID tags, so the retailer's inventory is deducted and tracked by those tags. Once you get home and fire up your email, you'll discover an email message thanking you for your purchase.

It all sounds very futuristic, but these possibilities aren't that far off!

In fact, many of these technologies are already available and can help you get ahead of your competition!

We can see into the future just be looking at the technologies being used by very large tier one and two retailers. The technologies employed by the big players like Wal-Mart and Target slowly trickle down into POS systems designed for tier three, four and five retailers. Eventually, the technology becomes more cost effective and can be made available for smaller retailers. This article will delve into some of the new and future POS developments to give you an understanding as to what might be coming your way!

Top 5 New and Future POS Software Technologies:

1) Biometrics

This technology is already being used in a few select retailers for logging into POS software and for customer's using self checkouts. Biometrics refers to a method of identification by measuring unique human characteristics as a way to confirm identity.

In retail, biometrics is used when a cashier presses his or her finger on the finger print scanner, which automatically logs them into the POS system based on their fingerprint. This future POS technology reduces theft as others are not able to use a particular cash register until they've scanned their fingerprint. Errors are also tracked to the specific cashier so that training needs can be identified.

Real Life Examples

On the consumer end, biometrics is used in conjunction with self checkouts. For example, a consumer would scan their fingerprint and their purchase would then automatically be charged to their store account or credit card on file. In fact, this method is already being employed in the UK, where a supermarket in Oxford gives its customers the option of conveniently and securely paying for groceries using a finger scan linked to their financial accounts.

According to Bill Laird, chief operating officer of the store using this future POS technology, customers are embracing the new system because it helps them get through the checkout faster without having to hunt for cards, checks, wallets or purses.

Another company successfully utilizing biometric technology is Florists Transworld Delivery (FTD), which is experiencing reduced errors with a biometric time and attendance system.

Finger scan technology has eliminated the need for time clocks, employee cards or pin numbers. The new system has eliminated the possibility of falsification since the employee's fingerprint needs to be there to clock in or out and nobody else can do it for them. The company reported that once they installed the new system, their error rates declined substantially.

2) RFID

RFID stands for Radio Frequency Identification, which is the future POS technology that uses devices attached to objects that transmit data to an RFID receiver. An alternative to bar coding, RFID's advantages include high data capacity, read/write capability and no line of sight requirements.

Another advantage of RFID tags is that they can be embedded within packages. Depending on the type of tag and application, they can also be read at a varying range of distances.

RFID is already used in many applications from livestock tracking to library book maintenance. For future POS applications, RFID tags are envisioned as the replacement for UPC barcodes since they have a number of important advantages over the older barcode technology.

In the meantime, many larger retailers are using the technology at the pallet level to identify goods on the pallet, expiration dates and other important information. Once the product reaches the retail shelf, in most instances it is still being tracked by UPC.

Others predict that RFIDs will be used for POS store checkouts to replace the cashier with an automated system that needs no barcode scanning. This future POS development will not be possible on a widespread basis without a substantial reduction in the cost of current tags and changes in conventional POS systems.

3) Self Checkouts

This future POS idea is already used in many different retailers. The self scanning checkout essentially has the customer doing the work of the conventional cashier. Customer's scan their own items, swipe their own credit cards and bag their items, usually under the watchful eye of a store employee.

The shopper begins the checkout process by touching the computer's welcome screen or by beginning to scan the items. Once the checkout is initiated by the shopper, the computer's 'voice' provides the shopper with detailed instructions as to how to scan their items and where to place them once they've been scanned. Sophisticated self checkouts do not enable people to put additional items into the bag as the computer knows how much the bag should weigh based on the items being scanned. If you tried to fool the system by scanning a cheap item like a package of gum and then try to put in a steak, the system would tell you to remove the item and scan again!

If the store uses security tags, the system can also deactivate the tags during the scanning process. Most self scanning systems are set up to accept credit cards, debit cards and cash.

4) Digital Signage

You've probably already noticed loads of retailers and other services using digital signage to attract attention, convey a promotion, or advertise a particular brand. This future POS technology is already is being adopted by retailers of all sizes and types. Digital signage is a great promotional tool as it allows the retailer to easily change signs to identify a current promotion or a discount on an item that needs clearing out. The digital signage can be programmed based on the time of the year and allows the retailer complete flexibility in what message they would like to convey.

Digital signage is even being used at POS (where you swipe your credit card). It's also used at the shelf edge to reach consumers as they are evaluating their product decisions. This future POS technology can inform consumers about products and affect their shopping patterns in real time while they are shopping in the store.

Digital signage isn't only being used to entice customers to buy while in store. This future POS technology is even being used as a tool to help inform, communicate and train retail staff on the latest products, upcoming promotions and some retailers are even using it to help employees hone their selling skills.

While digital signage can be expensive, some smaller retailers are getting beyond the initial expense by having supplier sponsored messages that ultimately drives sales for both the supplier and retailer. With many uses and as a tool to drive sales, digital signage is an excellent technology opportunity to explore.

5) Advanced CRM

Customer relationship marketing is so important to keep those customers you have happy and to keep them coming back. It's widely known that it is five times more costly to sell to a new customer than to capture the sale of an existing one. Using the CRM tools that are widely becoming available on many POS systems, can help you keep in touch with your very important customers.

CRM is going beyond the typical 'thanks for coming in the store - we appreciate it' slant. With advanced CRM your POS could include a predefined email autoreponder. For example, when someone comes into your store and purchases a particular product, the system would automatically send them an email thank you on day one. Then on day seven, that same customer would get an email asking how the product is working and would offer helpful suggestions as to other products that would compliment it.

This is just one of many, many ways that CRM technologies can boost retail profits.

Advanced CRM is an excellent, cost effective way to stay in touch with customers and to keep them returning again and again.

08/06/2014

5 Tips for Longer Laptop Battery Life

We've all been there. You're in a meeting, or on the road, or in a classroom, and you find, to your horror, that your laptop is nearly dead. Maybe you forgot your power adapter, maybe there isn't an available outlet. For whatever reason, your battery power is dwindling, and you still have stuff to get done. Hope is not lost, however. There are some things you can do to buy more time on that almost-dead battery so you can meet a deadline or respond to an important email before it's too late.

Some of these techniques are for when you need to stretch your battery at that very moment, while others are preventative measures, best implemented before your battery life comes up short. There is some of overlap between the short- and long-term strategies we'll outline below, but even when the actions are the same, the reasons behind it may be different.

Short-Term Battery-Stretching Strategies
If you're in a tough spot right now, there are things you can do to extend the battery life immediately. None of these actions will actually increase the amount of power left in the battery, but instead will reduce the amount of power the laptop is using, letting you squeeze in a few more precious minutes before the battery goes kaput. The name of the game in these instances is power consumption, and you need to reduce yours to as little as possible.

1. Activate Your Laptop's Battery Saver Mode or Eco Mode
Designed with these sorts of circumstances in mind, most Battery-Saver or Eco modes will engage a number of automatic changes to lengthen usable battery life—many of the same changes we'll be making here. This saved profile will adjust your laptop's settings and shift components into low-power states to help you ration your remaining juice a bit longer.

Once you've turned on the automatic battery-saver tool, there are still plenty of steps to take to eke out even better efficiency. This is done by turning off unnecessary devices, adjusting settings to reduce power consumption, shutting down unwanted apps and processes, and adjusting your activities to use less power.

2. Disable Unused Devices and Ports
The easiest way to reduce power consumption is to simply turn stuff off. Every component in your laptop needs power to function, but that doesn't mean you need to power all of those components all the time. Start by disconnecting any unneeded peripherals (like a USB mouse or external drive) and turning off the biggest power hogs, like Wi-Fi and Bluetooth radios, graphics processors, and unused optical drives.

WARNING: Before disabling any component or device, stop and make sure that this device is not in use, and that it is not essential to continuing operation of the laptop. For example, you DO NOT want to disable the hard drive that houses the operating system, or the processor the runs the entire laptop. Only disable those devices you are comfortable turning off.

To disable unused devices on a Windows system, open up your system's Control Panel and find the Device Manager. In the Device Manager, individual components are grouped by category. For example, Network Adapters will often include both the LAN adapter, which provides Ethernet connectivity, and Wi-Fi, for wireless networking.

The four standard candidates for saving power are the graphics card (found under Display Adapters), the optical drive (found under DVD/CD-ROM Drives), and the Ethernet and Wi-Fi adapters (under Network Adapters). Find the device you want to shut down within the relevant category. Right click on the device name, and select "Disable" from the drop down menu.

While you're in the Device Manager, you can also turn off any unused ports. Just like an extension cord left plugged into an outlet, these unused plugs still have power going through them, and losing some in the process. The actual impact on battery life will be minimal, but if you need to eke out another minute or two of life, this will help. Take a quick glance at your ports, and turn off anything that's not being used, like USB ports with nothing connected to them.

While you can disable USB ports on a Mac using the terminal program, it's something that IT administrators would use to lock down Macs for security purposes. We don't recommend doing it as an end user because it may make your system act up. You can, however, disable Bluetooth and Wi-Fi from the Menu bar at the top of the screen.

3. Adjust Your Settings
While you'll still have to use the display and the keyboard, you can adjust the settings for each to reduce power consumption. One often overlooked power drain is keyboard backlighting. Unless you're in the dark, and need the backlight just to make out each key, turn the backlight off entirely. You can typically assign a hotkey for this function.

The next power drain is your screen. While you need to keep the up and running to use the laptop, you don't necessarily need it running at 100-percent brightness or full resolution. Many laptops will have hotkeys for increasing and decreasing the screen brightness, but if not, it can be adjusted in the control panel. Reducing the display to 50 percent when you're running on battery power can add a significant amount of time.

Additionally, if you're simply typing up a document, you don't need all of the detail offered by a 1080p or higher display. Dialing down the screen resolution to a basic 1,366-by-768 resolution or lower reduces the amount of power used in graphics processing without negatively impacting your ability to work, letting your laptop a bit longer than at full resolution.

Finally, turn off or turn down the sound. If you need to hear, drop the sound down as low as you can, and consider switching from the laptop's larger speakers to a set of tiny earbuds to get the audio piped right to your ears. Whenever possible, just mute the laptop altogether. That way, the speakers won't be getting any power, and you'll buy yourself some more precious time.

4. Turn Off Apps and Processes
It's not just the hardware that's stealing your battery juice. Multiple apps and processes running on your system will also chew through battery life more quickly. As with the hardware, start by turning off anything that isn't being used.

In Windows, start by taking a look in your System Tray, the collection of icons in the lower right corner of the desktop, next to the clock. On the left end of the System Tray, select the icon to display hidden icons. Take note of which apps are running in the background.

Open up the Task Manager by pressing Ctrl+Shift+Esc, or use Ctrl+Alt+Del and select Task Manager from the menu. Once in the Task Manager, look at the open apps—you may find that a program or two have been left running simply because you forgot to close a window instead of minimizing it.

Next, go to the Processes tab. This shows you what processes are currently running on your machine. While some of these are needed, some, like those associated with music and video players or cloud storage services (like Dropbox or Google Drive) can be disabled without causing any problems.

For MacBooks, the process is a little different. Take a look at System Preferences > Users&Groups for a menu called Login Items. Delete any power-hungry programs that you don't need anymore, or disable things like Google Chrome's automatic launch at startup. You can also see programs that are using a lot of power at any given moment by holding down the Option key, then clicking on the battery indicator in the Menu bar. Alternately, you can open the Activity Monitor utility to see a list of all the programs and processes you currently have open , and which of these are using the most power. You can stop these processes by selecting the program and then clicking the Stop icon. Power Nap is an Apple OS X feature that checks your email and twitter feeds for activity while the system is asleep. If you are trying to maximize battery life, it would be wise to turn that feature off.

5. Simplify
You can also stretch your battery life by simplifying your own activities. Multitasking is nice when you have full power, but running several programs at once puts a greater load on the processor and draws more power. Adjust your computer use by sticking to one application at a time and avoiding resource-intensive programs.

Start by single-tasking—if you need to type up a document, close any additional programs. You'll get longer battery life by not running Spotify in the background. If you need to keep some tunes going, switch from streaming media to locally stored songs—you'll still be using some extra power to play them, but streaming media over Wi-Fi also uses the laptop's wireless radio.

You might also benefit from switching to simpler tools for the same tasks, like opting for a simple text file instead of a Word document. With fewer features and none of Word's automatic actions (like Spell Check and Autosave), you can do all the writing you need without using quite so much power. Some activities you'll want to avoid entirely, like photo and video editing tools, which place a significant load on the processor and graphics card, and are real power hogs.

By eliminating unnecessary power uses, you should be able to extend the life of your battery in those moments that you find yourself high and dry.

28/05/2014
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