Cubo Systems

23/05/2022

CUBO is a pioneering firm in the software engineering industry serving USA, Europe, Middle Eastern countries with world-class technologies and an ever-growing client base.

We are in the process of hiring talented individuals as part of our annual recruitment drive and in order to further expand our team, we are on the lookout for Mobile Developers

RESPONSIBILITIES
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Design and develop Android & iOS mobile applications.
Sticking to deadlines and delivering with the expected level of quality.
Makes every effort possible to execute and to complete assigned projects within the constraints of time, scope for the project.
Exercise's creativity and resourcefulness in solving technical problems in a way that maximizes client value.
Practices solid software engineering disciplines (e.g., Test-Driven Development, Configuration Management and Coding Practices).
Provide ongoing maintenance, support and enhancements in existing systems and platforms.

REQIREMENTS
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2+ years' experience in developing mobile application (Android & IOS) using Flutter/ React Native.
Bachelor's degree in Computer Science or Software Engineering.
Experience in deploying mobile applications to Google & Apple play stores.
Experience in scoping of projects related to mobile applications.
Understanding of REST APIs and JSON data structure is a must.
High-level coding skills.
Ability to solve complex software issues.
Knowledge in IOT, RFID, QR Code, Beacon and GPS based implementation would be added advantage.
Experience in GPS is an added advantage.
Excellent verbal and written communications skills.

13/05/2022

WE ARE HIRING!
We are looking for a Team Lead!

Responsibility.
Be in charge of running and managing the call center daily
Set targets for all other call center agents to meet up with schedule and organize shift patterns for other team members to ensure that customers are never left unattended to
Understand all organization’s products, services, procedures, and guidelines and communicate same to all team members
Prepare forecasts and budgets for the call center
Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
Facilitate and organize a training session for all agents and participate in the recruitment of new call center agents
Conduct regular review of all call center agents' performance and organize training sessions for underperformers
Submit regular reports to management and seek new ideas and strategies to improve performance at the center
Keep up with trends and happenings in the industry and ensure adherence to industry standards
Ensure that clients are kept happy and satisfied at all times by providing prompt responses and solutions to their challenges at all times
Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.

Requirements.
Proven experience as a call center manager or similar position with min 5 years of experience in customer service/telesales is required
Knowledge of performance evaluation and customer service metrics.
Solid understanding of reporting and budgeting procedures
Experience in basic financial analysis (cost-effectiveness, cost benefit etc.)
Proficient in MS Office and call center equipment/software programs
Outstanding communication and interpersonal skills
Excellent organizational and leadership skills with a problem-solving ability
Positive and patient
High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus

Send us your resume now to [email protected]

13/05/2022

WE ARE HIRING!
We are looking for a Executive/Senior Executive!

Responsibility.
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.

Requirement.
Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
Prior experience with customer service/telesales and call centers in relevant job roles with at least 3 years experience.
Good knowledge of CRM practices and systems.
Customer-oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Excellent communication and listening skills with good command of the English language.

Send us your resume now to [email protected]

06/04/2022

CUBO is a pioneering firm in the software engineering industry serving USA, Europe, Middle Eastern countries with world-class technologies and an ever-growing client base.
We are in the process of hiring talented individuals as part of our annual recruitment drive and in order to further expand our team, we are on the lookout for BI Engineers
If you are fitting the above profile, please apply by attaching your current CV via mentioned email.

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CUBO is a pioneering firm in the software engineering industry serving USA, Europe, Middle Eastern countries with world-class technologies and an ever-growing client base.

We are in the process of hiring talented individuals as part of our annual recruitment drive and in order to further expand our team, we are on the lookout for Mobile Developers

If you are fitting the above profile, please apply by attaching your current CV via mentioned email.

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