As a major communications company, we focus on the African continent and believe that economic empowerment is made possible through access to communication. Please note that by Liking this page, you agree to receive content updates in your public time-line, which can be found on your Facebook home page. If at any time you'd like to stop receiving updates from us on Facebook, you can simply un-Like
the page. We promise not to give out any information you give us on our fan page to any third parties without your explicit consent. While we’re all about conversation, please note our official response times are between 8am and 5pm, weekdays only (excluding Liberia public holidays). Should you have an emergency query outside of these times, please contact us on the following numbers:
Prepaid customers: Dial 111 for free assistance (from an Lonestar Cell MTN number)
We’d like to point out that this is your fan page and we encourage you to leave comments, photos, videos and links here. Please be aware that we will review all comments and will remove any in breach of our House Rules. If you share something that relates to subjects covered on this page, we will leave this it for the enjoyment of others. Please bear in mind that comments posted to this page do not represent the opinions of Lonestar Cell MTN, in any way. House Rules:
1. No hate speech is permissible. Obscene, rude, crude or insulting language will not be tolerated either.
3. Do not harass, threaten, embarrass, swear at, sexually harass or abuse any other participant.
4. One-liner comments that are negative, defamatory in nature or intended to incite hostility are open to moderation.
5. Duplicate postings (to queries already answered or any efforts at spam) will be regarded as 'flooding' and accordingly will be deleted.
6. Users found to be falsely speaking on behalf of or representing themselves as employees of Lonestar Cell MTN will have their posts moderated. Any user found in regular violation of this rule will be banned from the page.
7. Responses to any posts or users that are guilty of violating the above rules, that in themselves violate the rules, will be subject to moderation.
8. Although we love social media as much as you do, we sometimes have to sleep and eat—just like you do. Also, sometimes it can take us a little while to find an answer to your question. We will respond to you as soon as we can, or as soon as we have an answer for you! Please be patient!
9. Enjoy the community, play nice and respect fellow fans!
* Please note: if you repeatedly disregard the above rules, you will be banned from our page. Queries:
Some of your queries take a little bit longer to respond to than others. We will get back to you as soon as possible, so please bear with us. Coverage queries: There are numerous factors that can impact coverage in a specific area, e.g. technical maintenance, weather conditions, etc. It’s therefore very important for us to get as much information as possible from you in order to evaluate your coverage issue and respond to you in a timeous fashion.
