The Service Charge Rate
PC / LAPTOP
Desktop Management
Mobile User Support
Optimization and Performance Management
Patch Management
Security Management: Anti-virus, Spyware and Adware
$49 /month per system
SERVERS Health check
Service Availability Monitoring
Security Administration
Anti-virus Management
Patch Management Resource Monitoring
Event log Monitoring
User Account Admin. File-sharing
Permission Administration. $299 /month per server
NETWORK
Network Optimization & Mngt. Performance & Bandwidth Analysis
Alerting
Firewall Management VPN Management
Secure Remote Access
Patch Management
Network Device Monitoring
$199 /month per site
APPLICATIONS
Microsoft
Non-Microsoft
Line-of-Business
Industry Specific
Custom Solutions
$199 /month per app. DATA Data Backup Systems Service and Management
Data Backup Verification
Disaster Recovery Review $199 /month per site
PRINTERS Maintenance, Monitoring and Support $20 /month per printer
On-site support and consultation
(residential or Commercial) $ 120 per hour. Minimum one hour.
15 minutes increments thereafter $ 98 per hour
Physical computer cleanup
(Using professional air compressor) $ 30 - available as an add-on to an on-site service call. You must request this add-on when booking your appointment Included in most plans! Computerised Financial Accounting Sage line 50, Pastel ,QuickBooks, Quicken It varies with current software price
* Non-warranty parts are not included and can be purchased upon client approval
In-Shop Repair Prices
When you bring your computer into our shop for repair, we give you two easy ways to pay.
1.Hourly Service -
We will fix your computer at the low hourly rate of $48/hour.
2.Computer Service Maintenance Packages -
This is the best value for your money! Win genuity's maintenance packages assure you never have to worry about your computer again! If you're covered under the Maintenance package, simply bring your computer in, no matter what the problem is, and we'll take care of it for you. In addition to the peace-of-mind you'll feel, you also receive priority service over and above our hourly clients. Packages starting out at $7.95. Come in today to find out all the details! On-Site Service Prices
To provide you with the best value for your money, we give you three easy and cost-effective ways to utilize our on-site services:
1.Individual Services -
We offer nearly all our Individual Services at fixed rate prices, so you'll never get stuck paying high hourly rates or have to worry about how long it takes to get the job done.
2.Computer Service and Support Plans -
We also have Computer Service and Support Plans to meet your needs and budget. Prices are for individual computers. Each additional computer serviced during the same service call is half price. Prices are for labor only and do not include parts or software. Individual Services
Service In-Shop Price On-Site Price
Business Network Design / Installation N/A $199 first two devices,
$79 each additional
Home Network Design / Installation N/A $179 first two devices,
$59 each additional
Wireless Network Security N/A $149 first two devices,
$59 each additional
Internet Content Filtering N/A $349
Online Child Safety N/A $129
Physical Cleaning $48 / hr or
PC Troubleshooting / Diagnostics ($50) ( $129)
System Tune-Up and Optimization $48 / hr or
Virus / Spyware / Adware Protection, Scan and Removal $48 / hr or
Hardware Install / Upgrade / Repair $48 / hr or
Operating System Installation $48 / hr
Operating System Installation with Data Backup $48 / hr
Install / Upgrade Single Software Title $48 / hr
Install / Upgrade / Repair Software Suite $48 / hr
Business Data Recovery Contact us for a quote.Contact us for a quote. Home Data Recovery Contact us for a quote.Contact us for a quote. Secure Data Deletion $48 / hr
One-Time Data Backup $48 / hr or
Data Migration $48 / hr or
General PC Service $48 / hr or $129
Hourly Services
Phone Support $75 / hr
Remote Computer Support $75 / hr
On-Site Technical Support / Consulting $95 / hr
On-Site Network Troubleshooting / Support $95 / hr
Custom Software Development $95 / hr
Custom Database Programming $95 / hr
Hourly Services require a one hour minimum and are billed in 15 minute increments. Hourly Services are not eligible for the Create Your Own Package half price discount. Additional Services
Extended Service Area Fee $49 (round trip)
After Hours Service Fee $99 (subject to availability)
Weekend Service Fee $299 (subject to availability)
As you can see we offer a wide range of computer support including computer repair, computer consulting, and general computer help so if you cannot find what you are looking for contact us anyway.
