What are the opening hours?

Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Thursday 09:00 - 18:00 Friday 09:00 - 18:00

Michiel R de Boer

Home
Malaysia
Kuala Lumpur
Michiel R de Boer

Michiel R de Boer is Director Consulting Asia for MindMagine Asia Sdn. Bhd. (formerly known as Quint)

Michiel R de Boer is Director Consulting Asia for Quint Wellington Redwood.

12/05/2026

What if improving your organisation didn't require a big project, a thick document, or a 6-month consulting engagement?

𝗚𝗜𝗧𝗢® — 𝗚𝗼𝘃𝗲𝗿𝗻, 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗲, 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺, 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗲 — is MindMagine's approach to continuous organisational improvement through an organic, iterative loop.

Not big-bang projects. Not complex process manuals.

Targeted coaching. Focused workshops. Real alignment — from strategy all the way down to day-to-day operations.

As our team explains it: "Very basic coaching and workshops in an organisation to get alignment in place and get synergy in place. This works from strategy all the way down to business and IT processes."

Four phases. One continuous loop. Compounding improvement with every cycle.

See the full GITO® model 👉 https://mindmagine.com/consulting-advisory/gito-model/

11/05/2026

𝗘𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝗶𝘀 𝗿𝘂𝘀𝗵𝗶𝗻𝗴 𝘁𝗼 𝗮𝗱𝗱 𝗔𝗜 𝘁𝗼 𝘁𝗵𝗲𝗶𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗱𝗲𝘀𝗸. 𝗔𝗹𝗺𝗼𝘀𝘁 𝗻𝗼𝗯𝗼𝗱𝘆 𝗶𝘀 𝗮𝘀𝗸𝗶𝗻𝗴 𝘄𝗵𝗮𝘁 𝘁𝗵𝗲 𝗔𝗜 𝗶𝘀 𝗽𝗹𝘂𝗴𝗴𝗶𝗻𝗴 𝗶𝗻𝘁𝗼.

A smarter front door is only useful if the house behind it makes sense.

John Worthington's piece on agentic AI and service management is one of the sharper reads I've come across lately — the argument is simple: you can automate confusion, or you can automate coherence. One scales well.

If you're building a career in IT service management and want to understand the architecture that sits underneath the AI hype, the USM Foundation certification is worth a look.

Get full article link in first comment.

08/05/2026

In today’s VUCA world, projects don’t move in straight lines anymore. Especially when industries evolve in months instead of years.

That’s why PRINCE2 Agile® matters.
It combines the structure of PRINCE2® with the adaptability of Agile — helping teams stay in control without moving like a fax machine in 2026.

At MindMagine, we help professionals build practical project leadership skills through PRINCE2 certification programs designed for modern organizations.

See article link in comment below.
📖 Read the full article: https://www.prince2official.com/Prince2-News-and-Announcements/prince2-agile-best-practice-for-vuca-world
🎓 Explore MindMagine’s PRINCE2 courses here: https://mindmagine.com/education-solutions/project-programme-portfolio-management/prince2-agile-foundation/

𝗟𝗶𝗸𝗲, 𝗦𝗵𝗮𝗿𝗲 & 𝗙𝗼𝗹𝗹𝗼𝘄 𝘂𝘀 𝗳𝗼𝗿 𝗺𝗼𝗿𝗲!

06/05/2026

"𝗪𝗲'𝘃𝗲 𝘁𝗿𝗶𝗲𝗱 𝗮𝗴𝗶𝗹𝗲. 𝗪𝗲'𝘃𝗲 𝗱𝗼𝗻𝗲 𝘁𝗵𝗲 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 𝘄𝗼𝗿𝗸. 𝗪𝗲'𝘃𝗲 𝗶𝗻𝘃𝗲𝘀𝘁𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝘁𝗼𝗼𝗹𝘀. 𝗪𝗵𝘆 𝗮𝗿𝗲 𝘄𝗲 𝘀𝘁𝗶𝗹𝗹 𝘀𝘁𝘂𝗰𝗸?"

Sound familiar?

Here's what we've learned after 20+ years working with organisations across APAC: the problem is rarely what you haven't tried. It's the weight of everything you have tried.

Every rational fix — the governance layer, the reporting tool, the coordination meeting — added something. And the sum of those somethings became the architecture of the problem.

As Michiel R. De Boer puts it: "This is not about cultural improvement or agile innovation. It's far more elementary. It's about humanising an organisation."

That's where 𝗚𝗜𝗧𝗢® begins.

Watch the video and see what we mean.

Contact us for more info 👉 https://mindmagine.com/consulting-advisory/gito-model/

04/05/2026

𝗔𝗴𝗶𝗹𝗲 𝘁𝗲𝗮𝗺. 𝗪𝗮𝘁𝗲𝗿𝗳𝗮𝗹𝗹 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲. 𝗡𝗼 𝗯𝗿𝗶𝗱𝗴𝗲 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝘁𝗵𝗲𝗺. 𝗧𝗵𝗶𝘀 𝗶𝘀 𝘄𝗵𝗲𝗿𝗲 𝗺𝗼𝘀𝘁 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻𝘀 𝗾𝘂𝗶𝗲𝘁𝗹𝘆 𝗱𝗶𝗲.

The tension is real: transformation needs agile ways of working, but the organization's approval procedures, funding models, and reporting structures are built for waterfall.

Most programmes ignore this and wonder why things stall.

𝗜𝗧𝗜𝗟® 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 (𝗩𝗲𝗿𝘀𝗶𝗼𝗻 𝟱) names it directly — and provides a governance model that runs transformation and business-as-usual in parallel, without one sabotaging the other.

That bridge isn't a nice-to-have. It's the entire game.

Full article→ https://www.itil.com/Itil-News-and-Announcements/itil-transformation-version-5

ITIL® Transformation (Version 5) (𝗛𝗥𝗗𝗖 𝗰𝗹𝗮𝗶𝗺𝗮𝗯𝗹𝗲) → https://mindmagine.com/education-solutions/it-service-management/itil-transformation/

01/05/2026

This Labour Day, we honour every professional who shows up, levels up, and drives change — not because they have to, but because they choose to.

At MindMagine, we believe the future of work belongs to those who invest in their growth today. To every learner, leader, and change-maker in our community — thank you for the work you do.

Happy Labour Day.

30/04/2026

𝗬𝗼𝘂 𝗱𝗲𝗽𝗹𝗼𝘆𝗲𝗱 𝘁𝗵𝗲 𝗔𝗜. 𝗜𝘁 𝘄𝗼𝗿𝗸𝘀. 𝗦𝗼 𝘄𝗵𝘆 𝗮𝗿𝗲 𝘁𝗵𝗲 𝗿𝗲𝘀𝘂𝗹𝘁𝘀… 𝗱𝗶𝘀𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗶𝗻𝗴?

This is one of the most common stories we hear across APAC right now. The technology is functional. The ROI isn't there.

Because AI doesn't fail technically. It fails humanly. When the people around it don't trust the outputs, don't know what to do with the insights, or weren't part of designing how it fits into their work — the tool becomes background noise.

The 𝐆𝐈𝐓𝐎® 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡 addresses the human foundations that make technology investments actually pay off. Behaviour, collaboration, leadership, motivation — the four things no algorithm can replace.

See how GITO® makes your digital investments work harder 👉 https://mindmagine.com/consulting-advisory/gito-model/

29/04/2026

𝗔𝗴𝗶𝗹𝗲 𝘁𝗲𝗮𝗺 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗶𝘀 𝗻𝗼𝘁 𝗿𝗮𝗳𝘁 𝗿𝗮𝗰𝗲𝘀 𝗮𝗻𝗱 𝘁𝗿𝘂𝘀𝘁 𝗳𝗮𝗹𝗹𝘀. 𝗜𝘁'𝘀 𝗰𝗼𝗳𝗳𝗲𝗲 𝗯𝗿𝗲𝗮𝗸𝘀, 𝗵𝗼𝗻𝗲𝘀𝘁 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀, 𝗮𝗻𝗱 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗸𝗻𝗼𝘄𝗶𝗻𝗴 𝘄𝗵𝗼 𝘆𝗼𝘂'𝗿𝗲 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵.

The most effective agile teams aren't built through structured activities — they're built through consistent, informal human contact layered on top of shared work.

Mark Kouwenhoven, PRINCE2® Master Trainer, puts it plainly: structure alone isn't enough. You have to actively apply it — get to know each other, communicate face to face, support one another.

PRINCE2 Agile® gives teams the formal scaffolding (skill matrices, delegation poker, the project canvas). The humans have to do the rest.

Article → https://prince2official.com/Prince2-News-and-Announcements/prince2-agile-team-building-collaboration-leadership

Get certified in PRINCE2 Agile®→ https://mindmagine.com/education-solutions/project-programme-portfolio-management/prince2-agile-foundation/

28/04/2026

𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗶𝘀𝗻'𝘁 𝗮 𝗖-𝘀𝘂𝗶𝘁𝗲 𝗽𝗿𝗶𝘃𝗶𝗹𝗲𝗴𝗲. 𝗜𝘁'𝘀 𝗮 𝗰𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗲𝘃𝗲𝗿𝘆 𝗺𝗮𝗻𝗮𝗴𝗲𝗿 𝗻𝗲𝗲𝗱𝘀 — 𝗮𝗻𝗱 𝗺𝗼𝘀𝘁 𝘄𝗲𝗿𝗲 𝗻𝗲𝘃𝗲𝗿 𝘁𝗮𝘂𝗴𝗵𝘁.

We've spent decades treating strategy as something senior leaders hand down. But the people who actually implement it — middle managers, team leads, service owners — are operating blind.
𝗜𝗧𝗜𝗟® 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 (𝗩𝗲𝗿𝘀𝗶𝗼𝗻 𝟱) flips this. It cascades strategy logic to every level of the organization, because the ones executing the cloud migration, the change program, the service desk overhaul — they need to understand why, not just what.

Article by David Sweeney, PhD (Lead Author, ITIL Strategy) → https://www.itil.com/Itil-News-and-Announcements/itil-strategy-version-5

ITIL® Strategy certification (HRDC claimable)→ https://mindmagine.com/education-solutions/it-service-management/itil-strategy/

27/04/2026

𝗙𝗶𝘃𝗲 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀. 𝗘𝗶𝗴𝗵𝘁 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀. 𝗢𝗻𝗲 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲.
That's all it takes to run any service organization — and most enterprises still don't know this exists.

The USM method gives you a non-redundant engine: Agree | Change | Recover | Operate | Improve. Around it, eight reusable workflow patterns that work across domains. No reinvention. No bloat. Just clarity.

The irony? Most orgs buy the tool first, then spend years customizing their way into a more expensive version of the same chaos they started with.

There's a better order of operations.
📖 Read the full article by John Worthington: https://www.linkedin.com/pulse/when-usm-becomes-buzzword-enterprises-should-get-john-worthington-mupfe/

Download the full sized infographic here:https://mindmagine.com/wp-content/uploads/2026/04/USM-architecture.pdf

🎓 Learn the architecture properly — 𝗨𝗦𝗠 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 with MindMagine (𝗛𝗥𝗗𝗖 𝗰𝗹𝗮𝗶𝗺𝗮𝗯𝗹𝗲): https://mindmagine.com/education-solutions/it-service-management/usm-foundation/

Address

Wisma UOA Damansara II No 6, Changkat Semantan, Damansara Heights
Kuala Lumpur
50490

Opening Hours

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00

Website

https://mindmagine.com/

Alerts

Be the first to know and let us send you an email when Michiel R de Boer posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Michiel R de Boer:

Shortcuts

Want your business to be the top-listed Computer & Electronics Service in Kuala Lumpur?