Whether the problem lies in the cell phone's software or hardware, it is up to cell phone technicians to try and fix the issue. The technician must first carefully listen to the customer's description of the phone's problem. Then the cell phone technician must run a few tests and carefully assess the device's functionality before opening it up. Components such as antenna, battery, LCD screens, key
pads, buttons, camera, etc., may require replacing. Such work requires dexterity and maintaining a clean, static-free work environment. Cell phone technicians are required to possess good communication skills, clear eyesight and strong reading abilities. Both small and large retailers of electronics and mobile phones require technicians to work out of the store itself or at their service centers. Cell phone technicians are required by mobile network operators across the country, both at their company offices and at their retail outlets. Cell phone technicians are also employed by testing labs and other R&D facilities. Work Hours, Salary and Benefits
Cell phone technicians are hired on contract or full-time. Larger employers have technicians working in hourly shifts. Salaries for cell phone technicians in Boston are on average $56,000 annually, $47,000 in Dallas, and $62,000 in New York. Some employers offer benefits like paid vacation, 401(k), insurance benefit plans and annual bonus opportunities. Given the fact mobile phone usage will only continue to grow, it is safe to say a cell phone technician's job is having ability to fix all.
