Grasp Grasp offers one complete team inbox so you can have real conversations with your customers. That’s how you regain control of your customer service.

We bring together multiple lines of communication and creates one story from all your contact moments. People come for your brand, and stay for your service. It's as simple as that. That's why we make sure that after every contact, customers want to give your entire organisation a high five! From our office in the heart of Amsterdam, we work with a team of 13 people every day. We like to keep thin

gs simple and fun when having a real conversation. And that certainly applies to customer service. So don't make it too difficult for your customers and make sure they feel heard. That you understand them. Because people come for your brand and stay for your service. We shape conversations. That is why we have designed a user-friendly platform for conversational commerce. The ultimate goal? To answer questions before they are asked. This is how we have been working on the ultimate software for customer service teams since 2012. And while there is always room for growth, we are proud of what we have achieved so far.

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Gapersteeg 2
Amsterdam
1012NX

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