Grasp

Grasp Grasp offers one complete team inbox so you can have real conversations with your customers. That’s how you regain control of your customer service.

We bring together multiple lines of communication and creates one story from all your contact moments. People come for your brand, and stay for your service. It's as simple as that. That's why we make sure that after every contact, customers want to give your entire organisation a high five! From our office in the heart of Amsterdam, we work with a team of 13 people every day. We like to keep thin

gs simple and fun when having a real conversation. And that certainly applies to customer service. So don't make it too difficult for your customers and make sure they feel heard. That you understand them. Because people come for your brand and stay for your service. We shape conversations. That is why we have designed a user-friendly platform for conversational commerce. The ultimate goal? To answer questions before they are asked. This is how we have been working on the ultimate software for customer service teams since 2012. And while there is always room for growth, we are proud of what we have achieved so far.

If you’ve ever been in touch with Grasp, chances are you talked to this 5-star sales rep.⭐️ He takes care of sales and a...
15/09/2022

If you’ve ever been in touch with Grasp, chances are you talked to this 5-star sales rep.⭐️ He takes care of sales and acts as our customers’ rock – but he’s got a lot more to offer. High time to hand the mike to… Mike!

“Hi there! Right after my study Economics, Law & Management, I started working at Grasp, which was still called Casengo when I joined the team 9 years ago. I still love my job, especially when a customer tells me that our tool simplified his or her life. I’m 30 years old and I live in Huizen, the Netherlands, with my girlfriend Dawn. Something hardly anyone knows about me, is that I am an avant-garde poetry enthousiast. I also compose music, and I’m always up for a philosophic debate.”

Click on the link in our bio to learn more about the Grasp team and culture!💜

21/07/2022

With a fresh new brand comes brand new merch! 🥳

Thanks Eyecatcher Textieldrukkerij for the great service and quality!

18/07/2022

Get ready for our new brand identity: Grasp! After 10 years Casengo, it was time for a makeover.

• Our new identity reflects better what we want to convey: that the way people and companies communicate can be simpler, faster and a lot more fun.

• A new name and logo, energetic colours and playful illustrations, and - as icing on the cake - a new inbox!

• Let’s make conversations count!💜

Read our rebranding story here: https://bit.ly/3yMXOlN

We've got news! Stay tuned... 🚀 💜
24/06/2022

We've got news! Stay tuned... 🚀 💜

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Gapersteeg 2
Amsterdam
1012NX

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