InfraVision

InfraVision InfraVision is specialized in setting up and improving IT service organisations.

We have many years’ experience with Service Management processes (ITIL) and the implementation of the tools related to these areas. InfraVision is preferred partner for:

* BMC Service Desk Express
* BMC RemedyForce
* BMC FootPrints
* BMC Track-It!
* ITRP
* Bomgar Remote Support Solutions
* RightAnswers Knowledge Management
* Planon IT Service Management

InfraVision improves the transparenc

y and the efficiency of your service organisation and makes sure that the services you deliver support your company’s core business. The unique combination of ITIL knowledge on the one hand and a thorough knowledge of Service and System Management Software on the other hand enables us to deliver implementation projects with the intended result and within the defined budget.

Nursing and Midwifery Council just went live and put a little icing on the cake to celebrate!
19/08/2015

Nursing and Midwifery Council just went live and put a little icing on the cake to celebrate!

16/05/2015

Today was Training Day again for the InfraVision Alpe d'Huzes team. 1400 meters ascent, 85 km and over 4 hours cycling in the beautiful hills of South Limburg.
Two weeks to go before our trip to France starts and June 4 we will try to climb Alpe d'Huez as many times as we can!
Would you like to support us and the fight against cancer with a gift? You can find our page her: http://tyurl.org/bqpkJX

Unlimited scalability, global cooperation with anyone
22/04/2015

Unlimited scalability, global cooperation with anyone

InfraVision ICT out of the box. InfraVision enables IT departments of large and mid-sized organisations, profit or non-profit, to run their IT department as a business; a business with a clear service portfolio for its customers, adding value to the core business of the organisation. InfraVision has…

Provide best in class ITSM with the Salesforce platformRemedyforce and Service Cloud are often compared when people look...
25/03/2015

Provide best in class ITSM with the Salesforce platform

Remedyforce and Service Cloud are often compared when people look for a new ITSM solution as part of the Salesforce platform. However these two solutions are actually quite complimentary. Remedyforce enables you to run ITIL compliant ITSM processes, Pink Verified, while Service Cloud is focused on running your Customer Service Management in the cloud Both best in class products run on the Force.com platform and they support mobility, chatter, social, real-time reports and dashboards.

What would suit your organization best; Remedyforce for best in class IT support and Service Cloud for best in class support of Customer Support?

Learn from Salesforce and BMC about both solutions and how they meet your business requirements best.

Presented by:
George Kucera, Director of Product Management at Salesforce.com
Jason Baldree, Director Customer Success for Remedyforce at BMC Software
Jonathan Leighton, Consulting Services Remedyforce & IT as a Service at BMC Software
Paul Donders, Product Specialist at InfraVision

Register now for this webinar on April first 15.00 CET.
https://attendee.gotowebinar.com/register/4102360711989861378

By clicking this button, you submit your information to the webinar organizer, who will use it to communicate with you regarding this event and their other services.

Read the blog on how ITRP handles the IKEA Effect below.
27/01/2015

Read the blog on how ITRP handles the IKEA Effect below.

When you go to IKEA for a bookcase, you have already made a mental trade-off; you know it will be reasonably priced, but you will have to assemble it yourself. Fair enough. When you are in the market for a new enterprise-class IT service management application, you will notice that they all require…

Once you go Bomgar, you don't go back. Read the blog by Mike Bratton here: http://www.bomgar.com/blog/entry/once-you-go-...
21/01/2015

Once you go Bomgar, you don't go back. Read the blog by Mike Bratton here: http://www.bomgar.com/blog/entry/once-you-go-bomgar-you-dont-go-back #.VL42zkfF-PN

Bomgar has had a major impact in both my every day work environment and at home. It includes a variety of helpful features that make getting my job done fast and easy. Its user friendly interface and simplicity make it rise above competitors such as TeamViewer, GoToMeeting, and LogMeIn. Believe me,…

InfraVision is proud to announce that we have two new certified KCS Trainers. Congratulations to Frank and Arno, we are ...
20/01/2015

InfraVision is proud to announce that we have two new certified KCS Trainers. Congratulations to Frank and Arno, we are expecting allot more KCS workshops in the near future

We wish everyone a happy newyear!
31/12/2014

We wish everyone a happy newyear!

InfraVision Presents "KCS Foundations Workshop on the 14th, 15th & 16th of January 2015" KCS breaks through the limitati...
24/12/2014

InfraVision Presents "KCS Foundations Workshop on the 14th, 15th & 16th of January 2015"
KCS breaks through the limitations of current support strategies and enables support organizations to deliver greater value with more efficiency. Sign up now or read more at:

The KCS Foundation Workshop is a 2.5 -day training (with optional exam) for everyone who would like to build their knowledge on the KCS methodology and adoption. The workshop is intended for a wide audience, from consultants to program- and project managers who are actively involved in a KCS impleme…

InfraVision wishes everybody happy holidays and a successful 2015!
16/12/2014

InfraVision wishes everybody happy holidays and a successful 2015!

Bezoek InfraVision & BOMGAR vandaag tijdens het Nationaal Management & IT Symposium in het Spant! te Bussum.
11/12/2014

Bezoek InfraVision & BOMGAR vandaag tijdens het Nationaal Management & IT Symposium in het Spant! te Bussum.

09/12/2014

InfraVision presents a brand new webinar on the 21st of January 2015: 'Why ITSM tools struggle with Service Integration And Management'. Register now!

More and more large organisations, both commercial and government, are embracing the concept of Service Integration and Management (SIAM) to manage their extended IT organisation. This webinar will focus on one of the many decisions to be made when moving...

Adres

Weide 6 (HQ, Gorinchem), Visserij 43A (Gent), 30A Hart Street (Oxon)
Gorinchem
4206CJ

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