Video In Person

26/01/2026

Exciting news from the Czech insurance market! 🇨🇿

Slavia pojišťovna a. s., the Czech Republic's traditional insurance leader with 158 years of heritage, has selected Video In Person to transform its claims handling process.

Through our remote video inspections and self-service capabilities, Slavia Pojistovna policyholders will experience:
✓ Faster claim resolution
✓ Convenient remote assessments
✓ Enhanced transparency throughout the process

This marks Video In Person's entry into the Czech market, bringing proven technology already trusted by major European insurers like DEKRA and Ergo Hestia.

We're proud to partner with Slavia Pojistovna as they combine traditional values with modern innovation to better serve their customers.
Learn more about our solution: www.vinp.io

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12/01/2026

Tired of talking to robots when you need real help? You're not alone. Many companies are so focused on creating "seamless" digital experiences that they're forgetting what customers really want: a human connection when it matters most.

While technology is great for efficiency, it can't replace the value of a real conversation. The key is to find the right balance between automation and personal interaction.

What are your thoughts on the balance between digital and human customer service? Read our new blog post to learn more about the "digital paradox"! https://www.vinp.io/resources/blog/the-digital-paradox-why-your-seamless-customer-experience-is-driving-clients-away

The race to digital transformation has been relentless. Every insurance carrier and financial institution is pouring resources into "seamless" online portals, self-service apps, and automated chatbots. The goal is clear: efficiency, speed, and a modern customer experience. But there's an uncomfortab...

25/06/2025

💡Human Touch in a Digital World Is Still Vital. Learn How VIP Helps Maintain That.

🚀 With more and more technological advancement coming into our lives, it is that much more vital to maintain a human touch.

🤝Business growth and customer experience should go hand in hand, and in our recent blog articles we highlight how our Video in Person solutions lead to real result on both levels.

✅Increased productivity.

✅Customization options and flexibility.

✅Increased customer satisfaction and trust.

✅Setting your business up for an industry innovator title.

✅Real life examples and real values.

👉Dive into our recent article and learn more on how Video in Person helps tick all of those boxes! https://www.vinp.io/resources/blog/human-touch-in-a-digital-world-is-still-vital-learn-how-vip-helps-maintain-that

Every day, the digitalization era brings more and more technology into our lives, and this makes it much more vital to maintain a human touch within emerging technological advancements.

02/06/2025

Last week we showcased Video In Person at the Dublin Tech Summit. A great introduction of our use cases support in Financial Services, Insurance and Remote Assistance. Interested to learn more: https://lnkd.in/ejkd4d-Z

26/05/2025

🚀 We are happy to announce that Video In Person will be present at the Dublin Tech Summit 2025 happening 28-29 May!

💡Maciej Krajewski and Nick van Xanten are going to join the intense 2 days full of networking, insightful sessions and discussions.

👌 It is a great opportunity to strike up meetings, share knowledge, and learn more about supporting video-based workflows and much more.

We hope to see you there!

15/05/2025

🚀 Enhance your competitive advantage with a truly unique video communication solution.

👉 Video In Person offers a variety of customization options, which allow to adapt the platform to your company's unique requirements.

👌 Design your own solution, from specific features, branding elements, to integration with existing systems. We can tailor Video In Person to align with your objectives and make every interaction with your customers a reflection of your brand's professionalism and identity.
🗓Want to know more? Schedule a Demo with us today! https://www.vinp.io/schedule-a-demo

12/05/2025

📢 Why should you choose Video in Person?

Here are 5 reasons why other companies decided to work with us:

✅Exceptional customer support

✅Customization

✅Innovation

✅Cost-effective

✅Collaborative & Business-oriented approach

📖 Read more on our blog. https://www.vinp.io/resources/blog/5-reasons-why-companies-are-choosing-video-in-person

🗓Want to know more? Schedule a Demo with us today! https://www.vinp.io/schedule-a-demo

As consumers, we seek transparency, trust, and insights into the products and services we choose. Learn more about Video In Person and why are companies choosing us.

05/05/2025

📢 Bridge the gap between traditional methods and the expectations of today's customers.

💬 Why does video claims processing make more sense than traditional methods?

👉Traditional methods of claims processing (in-person visits, paperwork, emails, and phone calls) can be quite slow and prone to miscommunication.

👉But, with video-based claims processing, you can handle customers’ requests in real-time and manage expectations via face-to-face communication. Integrating video-based claims processing into your business can eliminate the delays and uncertainties associated with paperwork and emails and increase efficiency, and customer satisfaction.

📖 Read more on our blog. https://www.vinp.io/resources/blog/why-does-video-claims-processing-make-more-sense-than-traditional-methods

🗓Want to know more? Schedule a Demo with us today! https://www.vinp.io/schedule-a-demo

Have you ever had to help your parent with some tech-related problem but… not in person? Can you remember the frustration that you can’t see what they see...

28/04/2025

📈 Video communication continues to deliver, boosting customer experience.

💬 Recent studies found a growing preference for video communication among consumers. (BusinessWire.com)

62% of respondents want more video interactions with their trusted brands

78% of ‘high earners’ want more video interactions with their trusted brands

79% of ‘Gen Z’ want more video interactions with their trusted brands

✅ With Video In Person, you can enhance customer interactions, boost satisfaction, and stay ahead in the competitive landscape.

🔗Read our latest blog post on our website. https://www.vinp.io/resources/blog/video-enhanced-cx-continues-to-deliver-boost-customer-satisfaction-business-growth-now

🗓Want to know more? Schedule a Demo with us today! https://www.vinp.io/schedule-a-demo

24/04/2025

📢 At Video In Person, our top priority is ensuring a seamless and secure experience for all our users. We uphold rigorous standards of compliance and transparency in all aspects of data handling.

✅We are ISO 27001 certified.

✅We are GDPR compliant.

✅End to end encryption.

✅We protect your sensitive information with our data isolation feature.

🗓Want to know more? Schedule a Demo with us today! https://www.vinp.io/schedule-a-demo

22/04/2025

🤝Since 2020, Ergo Hestia, one of Poland’s largest and most trusted insurance companies, trusted us to transform their interactions with customers to the next level with Video In Person.

✅We value longterm partnerships, hence this partnership extended beyond technology—it became a journey of co-creation and continuous improvement.

🔗 Read more about our partnership here. https://www.vinp.io/case-studies/ergo-hestia

🗓Want to know more? Schedule a Demo with us today! https://www.vinp.io/schedule-a-demo

15/04/2025

Glad to share that we won the Open Category Award at SoDA - Software Development Association Poland! Our solution was recognised for its innovation and growth! A big thank you to the jury, and of course our amazing developers!