17/10/2019
Start The Perfect Dialogue. Based on our Anywhere365 Text Handler Integration Framework, the Web Agent is nested into Dynamics 365 (and Salesforce or ServiceNow), web interface and provides users with Anywhere365’s omni-channel contact center functionality.
Without having to move between applications and now can interact with any Whatsapp customer for service or customer engagement dialogues.
The Agent logs in with an Office 365 (Skype or Teams) account. For more information visit our website http://anywhere365.io or send an email to [email protected] for a demo.