Starshipit

Starshipit Deliver great shipping experiences. Hit the ground running and seamlessly integrate with the couriers and eCommerce platforms you already use.

Starshipit is the best practice shipping and fulfilment platform that helps retailers save time and deliver great shipping experiences. If you’ve got a tool that we don’t support, just use our powerful API. Starshipit streamlines every step of the fulfilment process, reducing handling time, minimising human error and improving the customer delivery experience. Free onboarding, training and support

for every customer, regardless of size, helps get you up and running with Starshipit from day one. Which features do our customers love? Shipping labels – Retailers can automatically generate shipping labels and print them directly to a thermal printer or download as a PDF – all at once, just a few, or one at a time. Customs and shipping documentation can be electronically completed and submitted. Rules engine – Using a rules engine, retailers can assign couriers to orders according to various parameters. This ensures that you are using the best courier for the job. For example, cheapest available rate, rural deliveries, dangerous goods etc. Invalid addresses – Starshipit corrects invalid addresses using address lookup technology, reducing human error and ensuring customers receive their order on the first attempt, even if they input their address details incorrectly. Branded tracking and shipping notifications – Post-purchase, retailers can send their customers branded tracking pages and email and SMS notifications at key stages of the delivery journey, keeping customers informed and reducing the number of enquiries their support teams have to manage.

76.8% of retailers surveyed in our Evolving Expectations 2026 report are already using AI in some capacity. The interest...
29/05/2026

76.8% of retailers surveyed in our Evolving Expectations 2026 report are already using AI in some capacity. The interesting part is where they’re choosing to use it.

💭 AI adoption is strongest in customer service and marketing personalisation, while fulfilment-specific applications like delivery prediction and warehouse optimisation remain surprisingly low.

That tells a bigger story about where retailers are comfortable experimenting versus where operational complexity starts to increase.

🔑 The opportunity in fulfilment is using AI to surface the things most teams don’t have time to continuously analyse themselves, like delivery windows impacting conversion, packaging decisions quietly increasing shipping costs, or reporting patterns that would otherwise go unnoticed.

The retailers seeing meaningful value are starting small by applying AI to specific operational decisions where the data already exists and the commercial impact is measurable.

We unpack where AI is delivering real operational value, what’s slowing adoption, and why connected systems matter more than hype in Evolving Expectations 2026 🔗 https://ap1.hubs.ly/y0WRBn0

Convert Digital | SEKO Logistics | Oz Hair and Beauty | Viare | Australia Post

By the time brands start renegotiating carrier rates, operational costs are already compounding in the background. 🚨Manu...
21/05/2026

By the time brands start renegotiating carrier rates, operational costs are already compounding in the background. 🚨

Manual customs processes, unexpected duties, delivery delays, and support teams spending hours resolving avoidable cross-border issues quietly eat into margins in the background.

💡 The retailers scaling globally most successfully aren’t just finding cheaper shipping. They’re building more operational control into fulfilment from the start with landed costs shown upfront, region-specific shipping rules, and automated compliance processes that reduce friction before orders even leave the warehouse.

Cross-border growth is still one of retail’s biggest opportunities. The challenge is whether your operations are built to support it profitably.

Download Evolving Expectations 2026 to explore all 9 trends reshaping retail fulfilment 🔗 https://ap1.hubs.ly/y0TmY40

Convert Digital | SEKO Logistics | Oz Hair and Beauty | Viare | Australia Post

19/05/2026

Warehouse and shipping have lived in separate systems for too long. Today, that changes.

Introducing Starshipit Warehouse Management. 🏆

Built directly into the Starshipit platform, our new Warehouse Management System brings warehouse workflows, inventory management, and shipping together in one connected system designed for growing fulfilment operations.

💡 After helping more than 30,000 retailers and logistics providers streamline shipping, we’ve seen firsthand where fulfilment operations become harder to scale. Disconnected tools, duplicated data, manual workarounds, and too much time spent managing systems instead of moving orders.

Starshipit WMS is built to remove that complexity, giving teams clearer inventory visibility, more control over warehouse operations, and a simpler way to scale fulfilment without adding more systems into the mix. Built alongside real warehouse teams and already being used by customers, Starshipit WMS is helping retailers and 3PLs simplify fulfilment and create a stronger foundation for growth.

This marks a major next step for Starshipit and for the businesses building the next generation of fulfilment operations. 🔑

Read the full announcement here 🔗 https://ap1.hubs.ly/y0SL_x0

We’re heading to iMedia Retail Summit New Zealand ✈️ Jake Randell from the Starshipit team will be in Ōtautahi Christchu...
14/05/2026

We’re heading to iMedia Retail Summit New Zealand ✈️

Jake Randell from the Starshipit team will be in Ōtautahi Christchurch for two and a half days of conversations, insights, and connection alongside 70+ retailers, technology providers, and eCommerce leaders from across Aotearoa.

With discussions focused on the future of retail and eCommerce in New Zealand, iMedia is a great opportunity to hear how retailers are responding to changing customer expectations, evolving operations, and what’s next for fulfilment and delivery.

📅 20–22 May 2026
📍 Ōtautahi Christchurch, New Zealand

If you’re attending, make sure to say hi to Jake while you’re there!

Most retailers still treat delivery as the final step in the transaction, but customers don’t see it that way. 👀The mom...
12/05/2026

Most retailers still treat delivery as the final step in the transaction, but customers don’t see it that way. 👀

The moments after checkout are when attention is highest. Customers are checking tracking updates, waiting for delivery notifications, and deciding whether your brand feels reliable... or frustrating.

🔑 That’s why the post-purchase experience is becoming a major growth channel for retailers.

Our latest Evolving Expectations 2026 report found that while 66.6% of retailers say post-purchase is highly important to their business, 42% are still managing it manually. That gap matters.

🚨 Every delayed update, generic carrier notification, or clunky returns process adds friction at the exact moment customers are deciding if they’ll buy from you again.

The retailers getting ahead are treating fulfilment differently. They’re using branded tracking, proactive notifications, self-service returns, and more to reduce support pressure, build trust, and drive repeat purchases.

The parcel arriving isn’t the finish line; it’s the beginning of the next order.

Download Evolving Expectations 2026 to dive further into the post-purchase experience, and to explore all 9 trends reshaping retail fulfilment right now 🔗 https://ap1.hubs.ly/y0Rp6k0

Convert Digital | SEKO Logistics | Oz Hair and Beauty | Viare | Australia Post

That’s a wrap on Retail Fest 2026 🌴 A few big days on the Gold Coast catching up with retailers, partners and the wider ...
11/05/2026

That’s a wrap on Retail Fest 2026 🌴

A few big days on the Gold Coast catching up with retailers, partners and the wider eCommerce community. From conversations at the Starshipit stand to seeing Hakan up on stage across the week, it was great to connect with so many people doing interesting things in retail right now.

Thanks to everyone who stopped by to chat, joined a session, or grabbed a drink with the team along the way. And a big shoutout to the Retail Fest crew for putting together another great event 🙌

Retail Global

08/05/2026

Inventory issues rarely come from one major failure. More often, they’re the result of small discrepancies compounding over time. 👀

A missed scan, an incorrect stock adjustment, or a warehouse team too busy firefighting to catch problems early. Eventually, those gaps turn into large stock variances, operational bottlenecks, and rising customer service pressure.

💡 That’s why many high-volume retailers are moving away from relying solely on large-scale stocktakes and putting more focus on tighter inventory controls within day-to-day warehouse operations.

In this webinar clip, Kat Sare from PeopleVox explains why consistent cycle counting plays such a critical role in maintaining inventory accuracy as fulfilment complexity grows.

It’s one of the operational changes discussed in Cutting cost & complexity, where Hello Molly shared how they simplified fulfilment workflows and reduced warehouse headcount by 20% while maintaining global throughput.

Watch the on-demand webinar here 🔗 https://ap1.hubs.ly/y0QXn-0

Retailers are being squeezed from both sides. Customers expect faster delivery, more flexibility, and free shipping as s...
06/05/2026

Retailers are being squeezed from both sides.

Customers expect faster delivery, more flexibility, and free shipping as standard. At the same time, fulfilment operations are becoming more expensive and more complex to run.

💡 That tension sits at the centre of our Evolving Expectations 2026 report. This year’s report explores how retailers are responding as fulfilment becomes increasingly tied to conversion, retention, operational efficiency, and margin.

Some findings from the report:

🚚 56.5% of customers now expect delivery within 2–3 days, with a further 18.8% expecting next day.

💸 88.4% of retailers say free shipping is important to customers, while 65.2% cite rising shipping costs as a major operational challenge.

🤖 85.5% of retailers believe AI will create competitive advantage within the next 2–3 years, but most adoption still sits outside core operational workflows.

The retailers pulling ahead are ones building operations that can adapt as pressure, cost, and customer expectations continue to shift.

Evolving Expectations 2026 unpacks the operational trends shaping that shift, alongside insights from retailers, carriers, and technology leaders across the eCommerce space.

Download the report now 🔗 https://ap1.hubs.ly/y0Qvnb0

Big thanks to our expert contributors from Convert Digital | SEKO Logistics | Oz Hair & Beauty | Viare / eStar | Australia Post

Evolving Expectations 2026 is here, and the conversation has shifted entirely. 🔑Four years ago we published our first Ev...
04/05/2026

Evolving Expectations 2026 is here, and the conversation has shifted entirely. 🔑

Four years ago we published our first Evolving Expectations report. Back then, the conversation was about whether fulfilment was becoming more important to the customer experience. That question has been answered.

💡 In 2026, it's no longer about whether fulfilment matters. It's about whether your operations are built to deliver on it consistently, at scale, as conditions keep changing.

This year's findings make that gap impossible to ignore. Most retailers now have access to the same carriers, platforms, and tools. What's separating them isn't capability; it's ex*****on. And the retailers who haven't closed that gap are already feeling it in conversion, retention, and margin.

Nine trends, global retailer survey data, and specific, operational guidance on what to do differently after reading it.

Featuring expert contributions from Australia Post | Convert Digital | SEKO Logistics | Viare | Oz Hair and Beauty | Starshipit

A few things that'll make you stop and think:
➡️ 76.8% of retailers are using AI. Only 29% have embedded it where it actually matters.
➡️ Cross-border fulfilment isn't a cost problem. It's a control problem, and the fix starts at checkout.
➡️ Your customers aren't complaining about inconsistent delivery. They're quietly switching.

Download your free copy now! https://ap1.hubs.ly/y0P-_n0

01/05/2026

A lot of retailers try to fix fulfilment pressure by adding more people, but sometimes the bigger constraint is the dispatch setup itself. 👀

For Hello Molly, redesigning the flow at the pack bench made a measurable difference. With the right trolley setup, pigeonholes and barcoded locations, they moved from picking 55 orders at a time to up to 250-300.

🚨 That’s the part worth paying attention to. Capacity improved because the process was designed to scale, not because the team was expected to work harder.

It’s one of the operational changes Hello Molly shared in our webinar: Cutting cost & complexity.

Watch it on-demand here 🔗 https://ap1.hubs.ly/y0PMvs0

SEKO Logistics

Address

85 Fort Street
Auckland
1010

Opening Hours

Monday 9am - 8pm
Tuesday 9am - 8pm
Wednesday 9am - 8pm
Thursday 9am - 8pm
Friday 9am - 8pm

Telephone

+61290988227

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