Enghouse Interactive - APAC

29/09/2021

Enghouse is proud to be a supporting sponsor of this year's PLDT Startup Innovation Challenge in the Philippines!

25/05/2021

Attention all Contact Centre and CX leaders.

Don't just make do with overseas research, now's your chance to get a quality local view, and compare that side-by-side with international data:

https://www.enghouseinteractive.com.au/contact-babel-survey

06/05/2020

Having trouble setting up your contact centre agents to work from home? Download this checklist for all the important considerations you need to plan for:

https://enghouseinteractive.com.au/Checklist-Remote-Working

04/05/2020

ATTENTION: ALL CONTACT CENTRE FOLKS!
How has remote working gone for you and your team?
Here's a chance to hear CX leaders discuss some of the challenges and successes of remote contact centre operations - and answer your questions.

Lotto New Zealand and Cessnock City Council, NSW will talk about......
• Challenges and wins faced
• How teams and customers have been affected
• The impact on customer service
• Things learned over this time and recommendations for others!

Wednesday 13 May at 12pm AEST | 2pm NZST | 10am SGT

Register here to secure your place:
https://bit.ly/3fif6N1

Brought to you by CCNNZ and Enghouse Interactive.

26/02/2020

Wondering exactly what a Microsoft Teams Contact Centre looks like? Join this webinar to find out.

https://lnkd.in/gWg-MD5

16/07/2019

Tasmania Emergency Services: New Contact Centre goes Live!
Ambulance Tasmania, Tasmania Fire Service & Tasmania Police

Working as a cohesive group, Tasmanian Government Department, Department of Police, Fire and Emergency Management (DPFEM) went to market seeking a Unified Communications platform replacement. The brief was simple: Meet immediate Contact Centre and Unified Communications requirements, and invest in

25/06/2019

City of Unley Go Live with Enghouse Interactive and IComm Australia!

June 25, 2019: Michael Petruccelli posted images on LinkedIn

29/05/2019

North Sydney Council Go Live with Enghouse Interactive!

Another successful Go Live for Enghouse Interactive and Generation-e at North Sydney Council! Located on the lower North Shore of Sydney, North Sydney Council strives toward their vision in shaping a progressive, vibrant and diverse community by caring for its assets, improving its appearance and de

25/03/2019

Gisborne District Council Go Live with Enghouse Interactive!

We are delighted to welcome Gisborne District Council to the Enghouse family! The Gisborne District (Māori: Te Tai Rāwhiti) is an unitary authority district of northeastern New Zealand, also known as the Gisborne Region. It is the largest easternmost district council in the North Island, bounded b...