Fusion5

Fusion5 Consultancy, services, and solutions that go beyond software to achieve more from technology Let’s go beyond expectations.

Fusion5 are your Transformation Partners—your go-to team for unlocking more freedom, innovation, and impact from your technology. With 850+ experts across ANZ, we go beyond software to deliver business applications, advisory, integration, AI, managed services, and infrastructure solutions that align tech with your goals—so you get more value, more quickly, and with less risk. Whether you need help

modernising systems, managing IT, building an AI strategy, or connecting your entire ecosystem—we’ve got you covered. Our transformation offerings include:
• Consultancy & Advisory – Strategic guidance, independent software advice, and expert-led change management to ensure tech aligns with business goals.
• Managed Services – Scalable, flexible IT services that support and enhance internal capabilities—so your teams can focus on what matters most.
• Business Applications – ERP, HR/Payroll, CRM, and more, implemented and integrated to optimise your application architecture and drive performance.
• Integration & Automation – Architecting intelligent, connected environments that break down silos, enable automation, and fuel innovation.
• Cloud, Infrastructure, & Security – Secure, scalable cloud and infrastructure services designed to support modern workloads, safeguard critical data, and ensure business continuity in a rapidly evolving digital landscape.
• AI, Data, & Analytics – Unlock powerful insights and drive intelligent decision-making with AI-powered analytics, data strategy, and governance that deliver measurable impact. Let’s go beyond together.

19/08/2026

We asked Belinda Muir, Group General Counsel, one question: “What’s one thing AI still can’t do that people shouldn’t underestimate?”

Her answer gets to the heart of where human judgement still matters — even as AI becomes more capable.

Watch Belinda’s take, and hear more perspectives like this at The Business Redesign Imperative, live across Melbourne, Sydney, Wellington and Auckland.

👉 Register now: https://insights.fusion5.com/?eventcity=&eventtopic=498400000&eventindustry=&eventtechnology=498400008&utm_source=linkedin&utm_medium=organic-social&utm_content=event&utm_campaign=AI-event-organic-social

For many organisations, the challenge with data isn’t a lack of information. It’s making sense of it. When systems grow ...
31/07/2026

For many organisations, the challenge with data isn’t a lack of information. It’s making sense of it.

When systems grow over time, reporting often becomes fragmented. Data sits in different platforms. Teams spend time reconciling numbers instead of using them.

That’s a reality many not-for-profits face too.

Barnardos Aotearoa took a practical approach. Over time, they built a stronger data foundation by bringing information from multiple systems into a secure data lake and introducing to simplify reporting.

The result wasn’t a dramatic transformation.

It was something more valuable: reliable reporting, stronger governance, and growing confidence in how data is used across the organisation.

A good reminder that progress with data often comes from steady steps, not big leaps.

Read the full story here: https://www.fusion5.com/au/microsoft/case-studies/barnardos-nz?utm_source=linkedin&utm_medium=organic-social&utm_content=case-study&utm_campaign=Microsoft-case-study-organic-social

28/07/2026

There's a lot of noise around AI right now — and not all of it holds up.

We asked Diego Segreto, Solution Strategy Manager, for the biggest myth he's seeing across ANZ boardrooms.

Want to explore what it really takes to move beyond the hype and turn AI into measurable business impact? Join us at The Business Redesign Imperative — live across Melbourne, Sydney, Wellington and Auckland.

Register now 👉 https://insights.fusion5.com/?eventcity=&eventtopic=498400000&eventindustry=&eventtechnology=498400008&utm_source=linkedin&utm_medium=organic-social&utm_content=event&utm_campaign=AI-event-organic-social

Most organisations already have the information customers need. It’s just not always easy to find. Across websites, prac...
24/07/2026

Most organisations already have the information customers need. It’s just not always easy to find. Across websites, practical information is spread across multiple pages, PDFs, FAQs and service descriptions. When people cannot quickly see a clear path to the answer, they default to picking up the phone.

In healthcare, that can mean clinics and contact centres handling large volumes of everyday questions such as:
🔹Where is my nearest clinic?
🔹Should I fast before my appointment?
🔹Is parking available at the clinic?
🔹How long will the appointment take?

None of these are complex questions. But answering them still takes time and resources.
AI assistants are changing this dynamic by turning dispersed website content into a simple conversational experience.

Pacific Radiology recently introduced an AI assistant built with Microsoft Copilot Studio to surface this practical information quickly and clearly for patients.
A simple interface that helps people get answers faster and helps contact centres focus on the questions that really need human support.

👉 Read the full story here: https://ow.ly/1xmM50Zs8kX

23/07/2026

Every business has AI. Far fewer have AI showing up in revenue, margin or cost-to-serve. That gap is what The Business Redesign Imperative is built to close.

In one morning, you'll leave with:
▪️A clearer view of where AI is actually creating commercial value across ANZ — not just productivity gains
▪️Real customer stories of moving from experimentation to operational impact
▪️A framework to pressure-test your own AI investments against margin, revenue and cost-to-serve
▪️A 90-day action plan you can take straight back to your leadership team

📍MEL 25 Aug | SYD 27 Aug | WLG 8 Sep | AKL 15 Sep

Register now: https://insights.fusion5.com/?eventcity=&eventtopic=498400000&eventindustry=&eventtechnology=498400008&utm_source=linkedin&utm_medium=organic-social&utm_content=event&utm_campaign=AI-event-organic-social

17/07/2026

Most pilots never make it into production. Why?

Shannon Moir, Director of AI (Australia) shares why so many ANZ organisations are stuck in pilot purgatory, and what the leaders pulling ahead are doing differently.

Want to hear more from Shannon? Join us at The Business Redesign Imperative - live across Melbourne, Sydney, Wellington and Auckland.

Register: https://insights.fusion5.com/?eventcity=&eventtopic=498400000&eventindustry=&eventtechnology=498400008&utm_source=linkedin&utm_medium=organic-social&utm_content=event&utm_campaign=AI-event-organic-social

Microsoft

For many patients, the healthcare journey begins online. Pacific Radiology introduced Radi, an AI-powered assistant buil...
08/07/2026

For many patients, the healthcare journey begins online. Pacific Radiology introduced Radi, an AI-powered assistant built with Microsoft Copilot Studio, to help patients quickly access practical information about appointments, preparation and clinic locations.

The result is a clearer digital experience, fewer avoidable calls, and easier access to trusted information when patients need it most. A thoughtful step toward improving patient experience through technology.

Read the full story here: https://www.fusion5.com/au/microsoft/case-studies/pacific-radiology-copilot-ai-assistant?utm_source=linkedin&utm_medium=organic-social&utm_content=case-study&utm_campaign=AI-case-study-organic-social

05/07/2026

What's one metric leadership should stop obsessing with? We asked Steve Emanouel, GM Data & Integration.

His answer? Not what most ANZ boardrooms want to hear. Watch his take - and stay tuned. Something big is coming.

Microsoft

02/07/2026

The rules of business are being rewritten. The new industrial era of is reshaping how ANZ organisations operate, compete and grow.

What happens when ANZ's most forward-thinking leaders stop optimising, and start redesigning?

You're about to find out.

Microsoft

AI is moving fast but deciding where to start can be the hardest part.For freight software provider Cario, an AI Envisio...
04/06/2026

AI is moving fast but deciding where to start can be the hardest part.
For freight software provider Cario, an AI Envisioning Workshop helped turn lots of ideas into a clear roadmap for action.

By focusing on practical business use cases and prioritising early wins, the team gained clarity and momentum in their AI journey.

Director Matthew Marshall shares what they learned and how their thinking has evolved.
Read the full story here: https://www.fusion5.com/nz/artificial-intelligence/case-studies/cario-ai-workshop?utm_source=linkedin&utm_medium=organic-social&utm_content=case-study&utm_campaign=AI-case-study-organic-social

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