OneCall NZ

21/06/2023

With any cybersecurity strategy, it’s important to get to the heart of the problem. That’s why threat modelling is so vital to proper network protection for your organisation and your customers. Learn more about how to use it in our latest blog
https://www.onecall.net.nz/blog/how-to-use-threat-modelling-to-reduce-your-cybersecurity-risk/

19/06/2023

The Q Awards is a great initiative in the Tauranga and Western Bay of Plenty area to recognise and reward the creative skills of students aged 16-18. We are excited to be a sponsor of this year's award and to have our MD Shane Ross on the judging panel. We are looking forward to seeing the entries coming through and supporting young people who are pushing their limits and creativity.

02/06/2023

In a pandemic impacted world and in the middle of a construction boom, Holcim NZ is a critical part of the construction supply chain, as a leading supplier of cement and aggregate throughout New Zealand.

Just prior to the Covid 19 pandemic arriving on our shores in early 2020, the company had made a strategic decision to shift its customer service centre to use a cloud-based telecoms system, in order to increase flexibility and deliver a higher standard of service to customers.

Jason Payne, OneCall’s Director Sales and Marketing, was able to offer a solution for Holcim that would ensure their call centre was able to give visibility and capability to meet the KPIs for performance and customer satisfaction that they were looking for.

Read more about how this was delivered and the successful outcomes for Holcim in our latest customer story.

In a pandemic impacted world and in the middle of a construction boom, Holcim NZ is a critical part of the construction supply chain, as a leading supplier of cement and aggregate throughout New Zealand. Just prior to the Covid 19 pandemic arriving on our shores in early 2020, the company had made a

27/02/2023

Are you concerned about protecting your business continuity in the face of unexpected disruptions? One important step you can take is to implement redundancy measures for your network and internet-based systems. Redundancy measures can help minimise downtime, protect against data loss, increase reliability, and safeguard your business against unforeseen crises like weather events or natural disasters. To learn more about why redundancy measures are important and how they can benefit your business, check out our latest blog post.

For business owners, keeping your day-to-day operations running smoothly and avoiding interruptions is a top priority. And in a modern digital environment, a crucial aspect of ensuring continuity of operations is maintaining both network redundancy and internet redundancy. Network and Internet redun...

18/12/2022

Transitioning to a more digital workflow can positively impact a business's operations and performance. From automating repetitive tasks to enabling remote work and collaboration, the adoption of digital processes has the potential to significantly improve your business's efficiency.

Our latest blog post discusses the some of the tools and strategies that can be utilised for implementing these process improvements in your organisation.

In 2022 many business owners in New Zealand and around the world have been faced with rising costs across the board due to a range of factors. Some find it easy to “pass these costs on” to their customers, but in many instances, it isn’t that simple. Given this, we have been asked

20/06/2022

Great piece by Mike O'Donnell in Stuff over the weekend about the rise of cyber attacks and the level of perceived risk by business owners. We are happy to have a chat any time about how to reduce risk for your organisation from cybercrime.

https://www.stuff.co.nz/business/opinion-analysis/300614802/mike-odonnell-behind-the-rise-of-cyberattack-as-a-business-model

13/06/2022

While many businesses will glaze over when talk turns to their IT network, it’s hard to understate the importance of the tech.
The job of an IT network – whether we’re talking the hardware (structured) side, the software side, or a combination of the two – is to define how data can move into, out of, and around your business. This sees your network play a key role in the security, intra-office efficiency and staff management of your organisation.

We’re fully aware of how critical an IT network is to an organisation’s success. As such our philosophy is to gain a deep understanding of our clients’ needs, and create a network that fits them perfectly. With two offices in the South Island, we’ve built IT networks locally in Christchurch and Dunedin, as well as helping hundreds of clients spread across NZ.

If you're ready to get a 'second opinion' on your current IT networks and management, or it is simply time to outsource to IT specialists, get in touch with the OneCall team for a Site Survey.

IT Networking Solutions – Christchurch, Dunedin & NZ Wide Whatever your IT networking needs, OneCall has the knowledge and expertise to design, construct and manage your IT networking solutions, keeping your business secure, while allowing it to grow. Our Philosophy While many businesses will glaz...

06/06/2022

We have just launched our new series of cyberhygiene tips and advice - free for business owners, managers, and anyone responsible for the IT within your organisation. This free series of 12 security insights will arrive weekly in your inbox. Head to our website and sign up on the link below. We look forward to your feedback and answering any questions you may have. https://www.onecall.net.nz/cyber-hygiene-campaign/

27/05/2022

Cybersecurity is a topic of major interest for our customers and we have been addressing this directly for some time. Look out for our new set of email tips and advice for keeping your organisation and your data secure. In the meantime, you can take this quiz from Cert to see how you are currently doing.

Cyber security attacks are becoming more and more common, so it’s important to know what you can do to protect your personal and financial information online. While there’s no bulletproof way to preve…

25/05/2022

Manufacturing continues to be one of the greatest contributors to the NZ economy, generating $36 billion per year and employing 11% of the workforce. But ensuring you keep up with the competition both within NZ and in export markets means keeping up with technology applications. Read on for our advice on how to future-proof your IT systems.

Manufacturing has always been a battleground of efficiency and innovation. Beginning three centuries ago, a series of revolutions has continually pushed the industry forward: The first revolution: Man was first traded for machine during the industrial revolution. The second revolution: The introduct...

17/05/2022

Now that we've seen the end of official lockdowns and more people are back working from their city office spaces, has your organisation transitioned to managing a hybrid workforce?

How are your business systems coping with the technical and security challenges of having a team working part time in the office and part time from home?

We've been giving it some thought - and of course we can help you make things better for your team if they could do with improvement. Have a read. https://www.onecall.net.nz/blog/the-new-hybrid-workplace-and-how-to-handle-your-it-in-2022/

26/04/2022

For those of you who don't know OneCall, here's an overview of our range of IT related services. We operate out of offices in Christchurch and Dunedin, with clients around New Zealand. If you have any questions about our services, please get in touch.

Managed IT Services, Support & Consultancy OneCall can help your business run more smoothly with managed IT services, whether you’re setting up a new office, moving to the cloud, exploring outsourcing options, or changing IT support providers. We provide managed IT services out of our offices in C...