26/04/2022
The 3 most common issues I hear from Computer users
1. Your current IT person is difficult to get a hold of, insist on emails rather than answering the telephone, and can schedule you in a couple of days. Do you often just ignore computer troubles because it is just to expensive or difficult to deal with your current IT person? At Hightech Computer Solutions, we answer our phones, respond quickly, and we come when you need us to. We can service you in your home or work and are able to come within an hour. We never add huge emergency service fees or extra onsite call out fees. Peace of mind.
2. You feel like you are in the dark when it comes to your IT IP assets. Often, I find, clients do not have proactive IT management documentation or even ownership of their IT assets, and no information on renewals or how to renew. Generally, your IT company, should provide you as owner documentation and procedures to; a) secure user names and passwords for all domains, websites, emails, licenses, software’s, warranties, updates, backups, anti virus, so that you as owner can control your IT rather than it controlling you. b) physically inspect, clean, and maintain your IT infrastructure hardware, and software to prevent failures in advance, allowing you to forecast and budget IT expenditures in a managed way.
3. Does your IT company just put out your fires as they happen, rather than preventing the fires in the first place? When was the last time your IT person actually took the cover off your PC and suggested inexpensive ways to extend the life of your computer, or speed it up, saving you money and time. So, often, I see people being told they need a new computer to sort out their troubles forced to spend money unnecessarily getting a new computer and then needing a host of updated software’s as well and downtime while you try to adjust to the new computer. The added costs are seldom discussed until after the change begins. At HighTech Computer Solutions we are engineers, and as such, it is our duty to inform you of total costs to replace a failing computer, and more importantly we provide alternative economical solutions to repair your existing computers saving you money and time.
IF you feel like your in the dark with your IT situation, or don’t even know if you’re doing things the best way possible, and don’t feel like you are in control of your IT, then you should call HighTech Computer Solutions for an onsite assessment of your IT and regain control over technology. Preventative maintenance, and IT planning can save you thousands, increase productivity, and provide peace of mind with your IT future. Call us on 033901566 to book an inexpensive assessment now. Hightech Computer Solutions
