10/06/2026
Boss-Secretary Feature
This feature allows a designated user to screen calls for another designated user. When a call comes in, the secretary will receive it and can direct it to the boss if necessary. This feature benefits businesses with high call volumes or hierarchal structures, enhancing call prioritisation and efficiency.
Calls answered by the secretary will be marked and displayed as missed calls in the boss’s call log, so the boss can easily know who is calling. Conversations before and after the boss resumes the call will be saved as separate recordings, accessible only to the secretary and boss respectively.
WebRTC Trunk
This feature establishes audio and video communication between devices directly through a web browser. This feature is useful for customer support, sales, lead generation, and service-oriented businesses because employees can provide customers with immediate assistance. Additionally, audio calls can be elevated to video chats to enhance customer experience.
SNMP
SNMP is a network management protocol that helps administrators monitor and control devices on a network, gather performance and utilisation data information, and receive alerts.
Administrators can query PBX information anytime, anywhere, and monitor PBX devices in real time. SNMP also provides notifications when failures or abnormal behaviours are detected in specific applications so that administrators can quickly identify and address issues.
Rebound Missed Transferred Calls
This feature helps to bounce unanswered calls back to the original extensions to keep the conversation going. In the case of a disconnected or interrupted call, it helps to prevent customer frustration. Whether your business requires a lot of call transfers or has multiple department extensions, this feature allows more control and flexibility over how calls are routed and forwarded.
Contact us today to learn more about Yeastar P-Series PBX:
Phone: 09 260 4019
Email: [email protected]