08/06/2026
π’ EARTHQUAKE SERVICE ADVISORY π’
To Our Valued Subscribers,
Due to the strong earthquake that affected General Santos City and nearby areas, our team is currently assessing the condition of our network infrastructure, facilities, and affected service locations.
We would like to inform everyone that there may be delays in technical support, repairs, and field operations. Many of our technicians and personnel are also attending to the safety of their families and assessing damage within their own communities and residences.
β οΈ Please expect possible delays in:
β’ Internet restoration and repair activities
β’ New installations and service calls
β’ On-site technical support
β’ Field maintenance operations
Our monitoring team will continue to check the network remotely whenever possible, and emergency restoration work will resume as soon as conditions are safe for our personnel.
We kindly ask for your patience and understanding during this difficult time. The safety of our employees, customers, and the community remains our highest priority.
π We also encourage everyone to remain calm, stay alert for aftershocks, avoid damaged structures, and follow the advisories issued by local authorities and emergency response agencies.
Our thoughts and prayers are with all families affected by this earthquake. Together, we will recover and rebuild stronger.
Thank you for your understanding and continued support.
β JNHL IT SOLUTIONS
πππ‘