Trident Network

08/07/2026

SERVICE UPDATE
[July 8, 2026 | 8:40 PM]

Our technical team is still actively investigating the ongoing network issue.

At this time, Meta services (including Facebook, Messenger, Instagram, WhatsApp, and Threads), Google services (including Google Search, Gmail, YouTube, Google Drive, Google Maps, and Google Meet), and Netflix remain accessible.

However, some other websites and online services may still be temporarily unreachable while we continue to identify and resolve the root cause.

Our engineers are working diligently to restore full connectivity as quickly as possible. We sincerely apologize for the inconvenience and greatly appreciate your patience and understanding.

Further updates will be posted as soon as more information becomes available.

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08/07/2026

SERVICE ADVISORY

We are currently experiencing an unexpected network issue that is affecting internet connectivity in some areas.

Our technical team is actively investigating the cause and working to restore services as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding while we resolve this issue.

We will provide updates as soon as more information becomes available.

Thank you for your continued trust and support.

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29/06/2026

SERVICE UPDATE
[6/29/2026 | 12:00 NN]

Due to the recent DDoS attacks targeting our upstream provider's network, additional security measures have been implemented to further strengthen network protection and improve overall stability.

At this time, network services have remained stable. However, as part of these enhanced security measures, some websites or online services may be temporarily inaccessible while traffic is being filtered and monitored.

If you encounter any issues accessing a specific website or online service, please send us a message so we can coordinate with our upstream provider for further review.

We sincerely apologize for the inconvenience and thank you for your patience, understanding, and continued support.

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28/06/2026

SERVICE UPDATE
[06/28/2026 | 5:15 PM]

We would like to provide an update regarding the ongoing network issue.

Our upstream provider has confirmed that they are currently experiencing a Distributed Denial-of-Service (DDoS) attack. A DDoS attack occurs when a large number of compromised devices from around the world simultaneously send massive amounts of traffic to a network, overwhelming available bandwidth and network resources. This can result in slower internet speeds or intermittent connectivity for customers.

According to our upstream provider, the ongoing DDoS attack is generating over 68 Gbps of malicious traffic, overwhelming multiple internet connections and requiring temporary mitigation measures to keep the network operational.

Their engineering team is actively mitigating the attack and has implemented protective measures to maintain network stability while restoration efforts continue.

As a result, some subscribers may continue to experience slower internet speeds or intermittent connectivity until the network has been fully stabilized.

We sincerely apologize for the inconvenience and appreciate your patience, understanding, and continued support. We will continue to provide updates as soon as new information becomes available.

28/06/2026

SERVICE ADVISORY
[06/28/2026 | 12:00 NN]

Our upstream provider has temporarily reduced network capacity while addressing abnormal network activity to help maintain network stability.

As a result, some subscribers may experience slower internet speeds or intermittent connectivity.

We sincerely apologize for the inconvenience and appreciate your patience and understanding. We will provide further updates as soon as they become available.

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27/06/2026

📢 Service Update

Our upstream provider has identified the cause of the intermittent internet connectivity and has implemented corrective measures to stabilize the network.

According to their latest update, the affected network has been restored and services are now returning to normal. We are continuing to monitor the connection closely to ensure stability.

If you are still experiencing connectivity issues, please try restarting your router. Should the issue persist, feel free to send us a message so we can assist you further.

We sincerely apologize for the inconvenience and thank you for your patience and understanding throughout this incident.

27/06/2026

📢 SERVICE ADVISORY

We are currently experiencing intermittent internet connectivity affecting some of our subscribers.

Our technical team is actively investigating the issue and is working diligently to restore stable service as quickly as possible. We are taking all necessary steps to ensure that this issue is resolved as soon as possible.

We sincerely apologize for the inconvenience this may have caused and appreciate your patience and understanding while we work to restore normal service.

We will provide updates as soon as more information becomes available.

17/06/2026

Good News!

We are pleased to announce that Public IP Addresses are now available as an optional add-on service for Trident Network subscribers.

If you require a Public IP for your internet connection, send us a message and our team will be happy to assist you with availability, requirements, and pricing.

Message us today to learn more.

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29/05/2026

Network Advisory — Service Restored (Update as of 2:00 AM)

Good news! Internet service has now been fully restored in the affected areas as of 2:00 AM.

Affected Areas: Deca Homes, Vistansa

The disruption was caused by an issue on our upstream provider's end, which they have since resolved. Connectivity should now be back to normal. If you're still experiencing any issues, please restart your device or reach out to us so we can assist you.

We sincerely apologize for the inconvenience this may have caused and thank you so much for your patience and understanding throughout.

Send a message to learn more

29/05/2026

Network Advisory — Service Degradation

We're currently experiencing an issue with our upstream provider. Our backup connection has automatically taken over, so service remains available, but you may notice intermittent slowness or brief interruptions while it's active.

Affected Areas: Deca Homes, Vistansa

Our team is aware and actively working to restore normal service. No action is needed on your end.

We sincerely apologize for the inconvenience this may cause and appreciate your understanding while we work to resolve it. We'll update this advisory as the situation progresses.

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