SrazeFiber

SrazeFiber INTERNET SERVICE PROVIDER

๐Ÿ’™A Message About Kindness and RespectIn today's digital world, it's easy to focus on the internet connection and forget ...
03/06/2026

๐Ÿ’™A Message About Kindness and Respect

In today's digital world, it's easy to focus on the internet connection and forget the people working behind it.

Every day, our technicians travel from one location to another, facing traffic, extreme heat, sudden rain, and challenging field conditions to keep our customers connected. Whether it's an installation, repair, or maintenance visit, they work hard to provide the best service possible.

We understand that internet issues can be frustrating. We know how important connectivity is for work, school, business, gaming, and staying connected with family and friends. That's why our team continues to do their best every day to respond to concerns and provide solutions.

Minsan, hindi madali ang trabaho sa field.
Long hours, unpredictable weather, and unexpected challenges are all part of the job.

A simple act of kindness can make a big difference. A warm greeting, a little patience, or a simple "Salamat po" can go a long way.

Konting pasensya at pang-unawa lang po.
Our technicians are doing their best to serve every customer as quickly and safely as possible.

At Srazefiber, we believe that great service is built not only through strong connections but also through mutual respect and understanding.

To our valued subscribers, thank you for your continued support and appreciation. And to our hardworking technicians, thank you for your dedication, commitment, and perseverance.

Sa likod ng bawat internet connection, may taong nagsisikap para maibigay ang serbisyong nararapat sa inyo.

Let's continue building a community where kindness, respect, and understanding are just as strong as the connections that bring us together.

๐Ÿ’™ Because behind every connection is a person doing their best.

Good day po! We would like to inform you that na-reach na po ng aming main GCash account ang limit (09380827115 โ€“ Mark J...
27/05/2026

Good day po! We would like to inform you that na-reach na po ng aming main GCash account ang limit (09380827115 โ€“ Mark Joseph B.).

For your convenience, you may send the payment na lang po to this alternative GCash number: 09184687799 (Casandra P.).

Rest assured po na active ito and we will confirm agad once received. Thank you very much for your understanding and please don't forget to send proof of your payment sa aming page . thank you

๐Ÿ“ขADVISORY TO ALL VALUED CLIENTSWe would like to inform everyone na may current system error/problem sa aming text messag...
15/05/2026

๐Ÿ“ขADVISORY TO ALL VALUED CLIENTS

We would like to inform everyone na may current system error/problem sa aming text messaging service.

Because of this, all subscribers may not received messages tungkol sa bill notification, due date reminders, or disconnection notices na maaaring may incorrect or delayed information.

We sincerely apologize for any confusion or inconvenience na naidulot nito. Rest assured na inaayos na po ito ng aming team para ma-resolve agad ang issue.

If gusto ninyo ma-confirm ang inyong correct due date or account status, feel free to message us directly para ma-assist namin kayo at ma-check ang tamang details ng inyong account.

If naka-receive po kayo ng text message and may concerns kayo, huwag po mag-atubiling mag-message sa amin for clarification.

Thank you for your patience and understanding.

๐Ÿ“ฉ message our page for due date verification and other concerns.

๐Ÿ“ข ADVISORY / IMPORTANT REMINDERHello po ๐Ÿ˜ŠPara po sa kaalaman ng lahat, ang *on-site request para sa WiFi password change...
14/05/2026

๐Ÿ“ข ADVISORY / IMPORTANT REMINDER
Hello po ๐Ÿ˜Š

Para po sa kaalaman ng lahat, ang *on-site request para sa WiFi password change/reset ay may fixed service charge na โ‚ฑ100.

Ang charge na ito ay hindi po para lamang sa mismong pagpapalit o pag-reset ng password, kundi para sa kabuuang service support na ibinibigay, kabilang ang:

๐Ÿš— Pagbiyahe at pagpunta sa inyong location
โฐ Oras na ginugugol para sa field assistance at coordination
๐Ÿ› ๏ธ Actual technical support on-site
๐Ÿ’ผ Mga operational at service-related expenses habang nasa serbisyo

To avoid this fee, we encourage everyone to keep their WiFi password private and please do not reset the router, para maiwasan ang ganitong scenario.

Kung ang concern po ay kayang ma-resolve sa pamamagitan ng chat o online guidance, ito po ang aming mas nirerekomenda dahil mas mabilis ito at *walang karagdagang bayad ๐Ÿ“ฒ

Ngunit kung kinakailangan talaga ng personal visit, ang โ‚ฑ100 service charge ay fixed at standard na po para sa lahat ng on-site requests.

Lubos po kaming nagpapasalamat sa inyong pang-unawa, pasensya, at patuloy na suporta ๐Ÿ™

13/05/2026

๐๐Ž๐–๐„๐‘ ๐ˆ๐๐“๐„๐‘๐‘๐”๐๐“๐ˆ๐Ž๐ ๐€๐ƒ๐•๐ˆ๐’๐Ž๐‘๐˜

๐–๐‡๐€๐“: National Grid Corporation of the Philippines - NGCP Emergency Power Interruption

๐–๐‡๐„๐: May 13, 2026 | Wednesday
โฐ๏ธTIME: 10:PM - 12:00MN
๐ƒ๐ฎ๐ซ๐š๐ญ๐ข๐จ๐ง ๐จ๐Ÿ ๐๐จ๐ซ๐ฆ๐š๐ฅ๐ข๐ณ๐š๐ญ๐ข๐จ๐ง: 2hrs

๐Ÿ‘‰ Cause of interruption:
Manual Load Dropping due to generation deficiency.

๐–๐‡๐„๐‘๐„:
๐Ÿ”ด Feeder 12 -
Part of Barlin, BIR, Bonifacio St., Caceres St., Elias Angeles St., Evagelista St., General Luna St., Padian St., BMC Road, Mariners Panganiban, Mayon Ave., Naga City Subdivision, Ojeda St., Dinaga, Panganiban Drive, Prieto St., Part of Triangulo, BMC New, Ramaida, Sierra Madre, Blumentritt, Misericordia St., M. Castro St., Isarog Ave., Dayangdang, Muslim Compound, Bicol Access Centrum, Plaza Medica, Part of San Francisco, Part of Dayangdang(Magsaysay Shell going to Orange Dormitel)

๐Ÿ”ด FEEDER 13 - Barangay Balatas, Naga City Subdv. Gimenez, Subdv., Mariano Village, Part of Magsaysay Ave., Mayflower St., J.Miranda Ave., MNWD San Rafael, Naga Science H/S, Back of NEA, BMC Road, Tapaz Compound, Villa Obiedo, Subd., Zone 7, Cararayan, Monterey Village, Part of Cocepcion Pequeรฑa, Part of Dayangdang, and Mayon Ave.

๐Ÿ”ด FEEDER 15
โ–ช๏ธNAGA CITY AREA - Part of Diversion Road, Mabolo, Tabuco, Part of Dinaga, Part of Naga City People's Mall, Sabang, LCC, Felix Plazo St., Part of Igualdad, Part of Lerma, Balintawak, Abella, Bayawas, Jolly Neighbor, STI

โ–ช๏ธMILAOR AREA - Municipality of Milaor excluding Brgy. Dalipay, Mayaopayawan, Cabugao, Maycatmon, San Antonio, Capucnasan and Maydaso.

โ–ช๏ธMINALABAC AREA - Municipality of Minalabac excluding Magadap, Baliuag Viejo, Catanusan, Manapao, Mataoroc, Sagrada, part of Tariric, and part of Taban

๐Ÿ”ด FEEDER 18 - Part of Magsaysay Ave., Sampaguita Tourist Inn Magsaysay, Kayanga Road, Avenue Square, Part of Dayangdang (Magsaysay Shell going to Orange Dormitel), Coke, SSS, Doรฑa Clara Village, Part of Concepcion Pequeรฑa.

๐Ÿ”ด Feeder 51-
Part of Del Rosario, Part of Cararayan, San Isidro, Carolina, Panicuason, Pacol, Part of San Felipe, Camella Naga, Camella Heights, San Rafael, Carancang Magarao.

๐Ÿ”ด Feeder 52 -
Part of Milaor (San Antonio, Maydaso, Cabugao, Maycatmon)
Part of Pili (Palestina, Cadlan, Caroyroyan, Tinangis, San Jose)

๐Ÿ”ด Feeder 53 -
Jardin Real, Almeda Highway, Dalipay Milaor, Part of Triangulo, Ninoy Aquino Ave. CBD, IBM, SM, Mother Seton, M Plaza, Yashano, Doรฑa Clara Village, Part of Diversion Rd, Sister Therese, Go Hotel, Canda St. Magayon Res., Part of Lerma

๐Ÿ”ด Feeder 54 -
Part of Del Rosario, CASURECO II, Monte Cielo, Robinson Place, ALDP Bldg., Marilyn Lim, S&R

๐Ÿ”ด Feeder 55 -
Villa Corazon Subd, GSIS, Wilcon, Vista Mall, Ph 1 Monte Cielo

๐Ÿ”ด Feeder 56 - Concepcion Grande, St. James Subdv., Villa Concepcion Subdv., and Major Seminary.

๐Ÿ˜ซ โ€œBakit ang tagal ng repair?!โ€Relax, hindi kayo nakalimutan! Eto ang mga dahilan kung bakit minsan umaabot ng 24โ€“48 ora...
06/05/2026

๐Ÿ˜ซ โ€œBakit ang tagal ng repair?!โ€

Relax, hindi kayo nakalimutan!
Eto ang mga dahilan kung bakit minsan umaabot ng 24โ€“48 oras:

๐Ÿ”น Kailangan munang i-check ang linya at network
๐Ÿ”น May ongoing maintenance o issue sa area
๐Ÿ”น Marami ring requests, kaya ayon sa order ng pag-report
๐Ÿ”น Minsan sa masamang panahon kaya delay
๐Ÿ”น Technical team at equipment, kailangan ding ready

โฑ Usually, within 1-2 araw lang, minsan mabilis at hindi lalampas sa 48 hours o 2 days ang repair

๐Ÿ™ Salamat sa patience at understanding!

๐Ÿ“ข Abiso sa Serbisyo โ€“ Naibalik na ang Internet ConnectionMinamahal naming mga customer,Humihingi po kami ng paumanhin sa...
04/05/2026

๐Ÿ“ข Abiso sa Serbisyo โ€“ Naibalik na ang Internet Connection

Minamahal naming mga customer,

Humihingi po kami ng paumanhin sa pansamantalang pagkaantala ng internet kanina dahil nag trip off ang source of power kung saan connectado ang main system. Naayos na po ito ng aming mga dedikadong technician at dapat ay bumalik na sa normal ang inyong koneksyon.

๐Ÿ”Œ Upang ma-refresh ang inyong koneksyon, pakitanggal muna sa saksakan ang inyong router at isaksak muli ito pagkatapos ng 5 minuto.

Lubos po naming pinahahalagahan ang inyong pasensya at pag-unawa sa panahong ito.
Kung mayroon po kayong anumang katanungan o concern, huwag mag-atubiling mag-message sa aming SrazeFiber page.

Maraming salamat po, at tulad ng datiโ€”enjoy surfing! ๐ŸŒ๐Ÿ’™

๐Ÿ“ข PAUNAWAKasalukuyan po nakaka ranas ng mainline problem na nagdudulot ng pansamantalang pagkawala ng internet connectio...
04/05/2026

๐Ÿ“ข PAUNAWA

Kasalukuyan po nakaka ranas ng mainline problem na nagdudulot ng pansamantalang pagkawala ng internet connection.

๐Ÿ”ง Inaayos na po ito ng aming technical team at sisikapin naming maibalik ang serbisyo sa lalong madaling panahon.

MGA APEKTADONG LUGAR:

โœ… part of CAMALIGAN
โœ… CANAMAN

๐Ÿ™ Maraming salamat po sa inyong pag-unawa at pasensya.

๐Ÿ“Œ Payment Submission GuidelinesUpang masigurado ang maayos, mabilis, at ligtas na pag-process ng inyong payment, pakisun...
25/04/2026

๐Ÿ“Œ Payment Submission Guidelines

Upang masigurado ang maayos, mabilis, at ligtas na pag-process ng inyong payment, pakisunod ang mga sumusunod:

๐Ÿ“‹ Procedure:

1. Matapos magbayad, kumuha ng malinaw na screenshot ng inyong payment.
2. I-send ang screenshot directly sa aming page (via private message only).
3. Siguraduhing kumpleto at readable ang details ng screenshot.
4. Isama palagi ang mga sumusunod:
Account Name o Account Number
5. Maghintay ng confirmation mula sa aming team bago ituring na completed ang transaction.

โš ๏ธ Important Reminders:

โžค Huwag mag-post o mag-comment ng inyong payment screenshot sa page.
โžค I-send ito via direct message upang maiwasan na ma-claim ng iba ang inyong payment.
โžค Ang aming accounting team ay maingat na chine-check ang bawat transaction isa-isa.
โžค Ang edited, tampered, o fake screenshots ay hindi tatanggapin at hindi ipo-process.
โžค Ang hindi pagsunod sa tamang procedure ay maaaring magdulot ng delay o hindi pag-validate ng inyong payment.

๐Ÿ’ก Tip:
I-send agad ang screenshot pagkatapos magbayad para maiwasan ang delay sa verification. โœ”๏ธ

Address

Camarines Sur
Naga City

Website

Alerts

Be the first to know and let us send you an email when SrazeFiber posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Share