Orchid Cybertech Services Inc.

Orchid Cybertech Services Inc. The Official page of Orchid Cybertech Services Incorporated Orchid Cybertech Services Inc.

is a premier customer experience provider based in the Philippines, delivering exceptional support solutions since 2004. Backed by a team of nearly 3,000 passionate professionals, OCSI drives seamless, customer-centric service delivery at scale. In 2024, the company joined the Tech Mahindra family—a strategic move that expands global CX capabilities and reaffirms a shared commitment to innovation, talent, and operational excellence across the region.

Can you troubleshoot problems and turn frustration into solutions?We're looking for Technical Support Representatives to...
05/08/2026

Can you troubleshoot problems and turn frustration into solutions?

We're looking for Technical Support Representatives to support Australian internet and home phone customers by resolving technical concerns and delivering outstanding customer experiences.

✅ Troubleshoot internet, Wi-Fi, setup, and speed issues
✅ Diagnose and escalate faults when necessary
✅ Assist customers with billing concerns
✅ Meet performance targets while providing excellent service
✅ Day Shift Schedule

Qualifications:
✔ 6-12 months Telecommunications BPO/Call Center experience preferred
✔ Experience supporting telecommunications, mobile, or computer network accounts is an advantage
✔ Knowledge of copper, cable, or fiber internet technologies is a plus

📅 Start Date: September 28, 2026

📩 Send your CV to: [email protected]

Looking for a career where you can make a difference with every conversation?We're hiring Customer Support Representativ...
05/08/2026

Looking for a career where you can make a difference with every conversation?

We're hiring Customer Support Representatives to support Australian residential internet, mobile, and home phone customers with billing and account inquiries.

✅ Resolve customer concerns via telephone
✅ Deliver exceptional customer service
✅ Help customers with account and billing-related concerns
✅ Day Shift Schedule

Qualifications:
✔ At least a High School Diploma, Vocational Diploma, or Host Certificate
✔ Graduates of any 2 or 4-year course are welcome to apply
✔ 6-12 months of BPO experience is preferred

📅 Start Date: September 21, 2026

📩 Send your CV to: [email protected]

30/07/2026

Confidence starts with preparation. 😉

Whether it's your first interview or your next career move, these simple tips can help you feel more prepared and confident.

📩 Looking for your next opportunity? Join Tech Mahindra!
Send us a message to learn more about our open roles.

Celebrating Diversity, Empowering PossibilitiesWe are proud to share that Tech Mahindra Philippines has been recognized ...
29/07/2026

Celebrating Diversity, Empowering Possibilities

We are proud to share that Tech Mahindra Philippines has been recognized as the Diversity Champion of the Year at the TechM STAR Awards 2026—a prestigious recognition that celebrates organizations that foster an environment where every individual feels valued, respected, and empowered to thrive.

This achievement reflects our continued commitment to building a workplace that embraces diverse perspectives, backgrounds, experiences, and ideas. We believe that innovation flourishes when people are encouraged to bring their authentic selves to work, collaborate openly, and contribute their unique strengths toward shared success.

More than an award, this recognition represents the culture we have cultivated together—a culture where inclusion is embedded in the way we work, lead, and grow. It is a testament to the collective efforts of our associates, leaders, and teams who continuously champion an environment of belonging, mutual respect, and equal opportunity.

As we celebrate this milestone, we remain committed to creating meaningful opportunities that enable our people to learn, grow, and succeed, while continuing to shape a workplace where every voice matters and every contribution creates impact.

This recognition belongs to every member of Tech Mahindra Philippines whose passion, collaboration, and dedication make our organization stronger every day.

Together, we celebrate this achievement. Together, we continue to build a culture where everyone can thrive.

Congratulations, Tech Mahindra Philippines! 🏆

21/07/2026

Every headset has a story to tell. 🎙️

This time, one of our agents is sharing the most unforgettable call that made their BPO journey even more meaningful.

20/07/2026

Your next opportunity starts here. ✨

Join Tech Mahindra and explore exciting Support Roles designed for individuals ready to grow and succeed.

📩 Apply now by sending us a direct message. We'd love to have you on our team!

Address

2nd Floor Ortigas Technopoint One Bldg. #1 Doña Julia Vargas Avenue Brgy. Ugong
Pasig

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