22/06/2026
We’re hiring!
Elite Global Sourcing is looking for a CSR – Game Master to join our team.
1. Job Responsibilities – Game Master
The Game Master will support the day-to-day player experience by handling player inquiries, assisting with community activities, and reporting game-related issues to the appropriate internal teams.
2. Key Responsibilities
2a. Handle player support tickets and live chat inquiries.
2b.Assist players with account, gameplay, technical, event, and general concerns.
2c. Review and document player reports such as bugs, exploits, abuse reports, and in-game issues.
2d. Escalate serious or unresolved concerns to the proper internal team or Product Manager.
2e. Monitor official game communities such as forums, social media, Discord, or other assigned channels.
2f. Help maintain a positive and respectful player community.
2g. Report inappropriate behavior, player complaints, and community issues when needed.
2h. Perform basic QA checks, including testing reported issues and confirming fixes.
2i. Prepare daily or weekly reports on tickets, player concerns, bugs, and assigned tasks.
2j. Follow approved game policies, support guidelines, and escalation procedures.
2k. Maintain good productivity, quality, attendance, and professionalism.
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Interested applicants may send their resume to:
[email protected]
Join our growing game support team!