16/08/2024
In the early days of the pandemic in 2021, the community of Dingalan, Aurora, especially Barangay Umiray, faced significant challenges. The lockdowns hindered communication, making it difficult for students and residents to stay connected. In response, our team stepped in to provide internet access during this crucial time. We were warmly welcomed by the community, and we offered our services as prepaid to avoid adding financial burdens.
Initially, we had two voucher distributors and an on-call technician. However, complaints began to pour in about overpriced vouchers, despite the prices being clearly marked. I urged the distributors to stick to the set prices, as they were already earning a commission. To address ongoing issues, I decided to bring in a new distributor, which upset the original team. They threatened to resign if I continued with the new hire, unable to accept that their actions had led to this change.
After replacing the original personnel, we received positive feedback, noting the drop in voucher prices and the absence of additional charges for repairs or support. Despite this, rumors began to spread, fueled by the former team’s attempts to retaliate. They misled people, asking them to sign unnecessary documents, trying to drag others into their personal vendetta.
It's important for you to understand why we made these changes. We aim to maintain transparency and fairness, ensuring the community receives the service and respect it deserves.
To our loyal supporters who continue to rely on our services, we sincerely thank you for your trust and understanding.