TERA Network

TERA Network The Internet is becoming the town square for the global village of tomorrow.

📢📢CUSTOMER ADVISORY📢📢Hi there! We would like to inform you that our GCash account 0930-767-0912 (JE**S EM****** D) is no...
13/08/2026

📢📢CUSTOMER ADVISORY📢📢

Hi there! We would like to inform you that our GCash account 0930-767-0912 (JE**S EM****** D) is no longer in use. Effective immediately, please send your payments to our new GCash account: 0997-265-5396 (JH****A MA**E S). Thank you very much. If you have any questions or concerns, please do not hesitate to message our page.

06/08/2026

📢📢 SYSTEM ACTIVITY 📢📢

Hi! We would like to inform you that we will be conducting system maintenance. You may experience service interruptions during this time. We will notify you once the activity is complete. While we cannot provide a specific timeframe at the moment, we aim to finish the work as quickly as possible. We apologize for any inconvenience this may cause.

For any concerns kindly message us. Thank you!

- Admin TERA Network

20/07/2026

Good evening. Our connection is already restored. Kindly restart your modem to refresh your account. Thank you 🙏

20/07/2026

📢📢EMERGENCY MAINTENANCE📢📢

Good evening. We are currently conducting emergency maintenance tonight due to a system issue. We are already working to resolve it. Please simply wait for your internet connection to be restored tonight. We're very sorry for the inconvenience.

24/06/2026

📢📢EMERGENCY NETWORK MAINTENANCE📢📢

Good day our valued subscribers.

Please be informed that Tera Network will be conducting an emergency network maintenance today. Starting from 10:30 am to 12:30 pm if there is a major problem. but if there is no problem it will only take 30 minutes to 1 hour.

The maintenance is to speed up our connection because in the past few weeks we have received many complaints.

We apologize for the inconvenience, we will fix it as soon as possible.

Thank you very much for your understanding.

- Tera Network Admin

31/05/2026

Good evening our valued subscribers,

You may experience some slowdowns in your connections due to our city's ongoing clearing operations to repair and remove cables that are no longer in use from poles. Some of our cables and napboxes have been damaged as a result, but we are working to restore your connections to normal. We apologize for the inconvenience and thank you for your understanding.

- Admin Tera Network Taguig

📢📢📢 ADVISORY📢📢📢Good evening everyone.We apologize for the slow connection, this is due to a problem with our servers. Ou...
21/05/2026

📢📢📢 ADVISORY📢📢📢

Good evening everyone.

We apologize for the slow connection, this is due to a problem with our servers. Our I.T. team is currently working on it, so please bear with us for the inconvenience. We will update you when the problem is resolved. Thank you for understanding 🙏

📢📢📢 ADVISORY 📢📢📢Good morning everyone. We would like to inform you that you may experience a slowdown in your internet c...
15/05/2026

📢📢📢 ADVISORY 📢📢📢

Good morning everyone.

We would like to inform you that you may experience a slowdown in your internet connection due to our PLDT line went down this morning, We have coordinated with PLDT so that they can fix the issue as soon as possible. We ask for your patience and we know this is a big inconvenience for you. We will update when our line is back to normal. Thank you.

- ADMIN

12/05/2026

📣📣📣 ADVISORY 📣📣📣

Good evening everyone.

We would like to inform you that you may experience a slowdown in your internet connection due to one of our mainlines went down, but we are fixing it now. We ask for your patience and understanding. Thank you very much.

- ADMIN

12/04/2026

🚨🚨EMERGENCY NETWORK MAINTENANCE NOTICE🚨🚨

Good evening everyone.

We would like to inform you that we will be performing an emergency server update to address concerns we have been receiving from subscribers. This will take 1 to 4 hours. We need to do this to ensure your connections are also up and running. We apologize for the inconvenience and ask for your understanding while we perform server maintenance. Thank you very much and have a good night.

- Admin Tera

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Taguig

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