04/07/2026
Restaurant Sales Representative / Customer Success (Telecaller)
Location: Bahawalpur, Pakistan (Onsite)
Work Type: Full-time (Onsite Only)
Eagle Solutions is looking for a motivated and professional Restaurant Sales Representative to help expand our partner network across Belgium. This role combines sales, lead management, appointment setting, and customer service.
This is an onsite position based in Bahawalpur. Remote work is not available.
You will be the first point of contact for restaurants interested in partnering with MealApp and will play a key role in building long-term relationships.
You will always have a continuous flow of new leads generated through our marketing activities, including SEO, social media, and digital campaigns. Your responsibility is to contact these leads, qualify them, guide them through the sales process, and schedule meetings for Special Branch, who will conduct the final partnership meetings.
Our goal is to provide outstanding customer service while continuously growing the number of restaurant partners on the MealApp platform.
Objective
The primary objective of this role is to acquire as many restaurant partners as possible while delivering exceptional customer service. Success in this position means maintaining a healthy sales pipeline, ensuring every marketing lead is contacted promptly, scheduling qualified appointments, supporting restaurants throughout the onboarding process, and building lasting relationships that contribute to MealApp's growth across Belgium.
Requirements
- Open to all qualified candidates
- Must be available to work onsite in Bahawalpur (remote work is not available)
- Excellent spoken and written English
- Strong communication and negotiation skills
- Confident speaking with restaurant owners and managers by phone
- Previous experience in telesales, cold calling, customer service, or business development is preferred
- Basic computer skills (CRM, Google Sheets, and email)
- Strong organizational skills
- Ability to work independently and achieve sales targets
- Professional, polite, persuasive, and customer-focused attitude
Responsibilities
- Contact restaurants across Belgium by phone
- Introduce MealApp and explain the benefits of joining the platform
- Manage all inbound and outbound sales leads
- Follow up on new leads generated by SEO, social media, and marketing campaigns
- Qualify each lead and move it through the sales pipeline
- Schedule appointments and online meetings for Special Branch
- Maintain and update the CRM with accurate customer information
- Answer incoming calls from potential restaurant partners
- Handle customer inquiries through phone, email, and chat
- Provide excellent customer service before, during, and after onboarding
- Handle objections professionally and build trust with restaurant owners
- Coordinate with the onboarding team until restaurants are fully activated
- Maintain long-term relationships with restaurant partners
- Ensure every lead receives timely follow-up
- Help maximize restaurant acquisition across Belgium
Key Performance Indicators (KPIs)
- 40–50 outbound calls per day
- 5–10 qualified leads per day
- Daily management of all new leads
- Schedule qualified appointments for Special Branch
- Maintain an accurate and updated CRM pipeline
- Fast response time for customer inquiries via phone and chat
- High customer satisfaction through excellent service
- Achieve weekly and monthly restaurant onboarding targets
