TELOS - PVT LTD

18/08/2024

🌟 After 7 Years of Struggle, Telos is Proud to be Among the Top 20 BPO Companies in Pakistan! 🌟

From our humble beginnings in 2017, our journey has been marked by dedication, resilience, and relentless pursuit of excellence. We are honored to be recognized as one of the top 20 BPO companies in Pakistan.

A heartfelt thank you to our incredible team and loyal clients for making this milestone possible. Here’s to continuing our mission of delivering outstanding customer support and driving success!

Pakistan has an abundance of seasoned global talents employed in the outsourcing sector. Get to know 25 of the top BPO companies in Pakistan.

15/05/2023

We are Hiring Appointment Setters Good Basic Package and Incentive/bonuses on Top of it. Apply now .

05/10/2022

22/09/2022

31/05/2022

Maryam Nazir (Finance Director at Telos) speaks about importance of effective communication with Pumble app in an interview.

Full Read:

Maryam Nazir talks about the telecommunication industry and explains how Pumble helped TELOS company stay connected even during the hardest moments.

14/01/2022

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about the service. You will not only be responsible for providing world-class assistance via calls and chats, but will also have the opportunity to define Telos support processes and work with our team to develop and scale the Technical Support function.

What You'll Do

• Chat and Phone Support - Answer inbound inquiries coming through our support hotline, live chat feature.
• Customer Service Analysis - collect customer support requests and issues and relay findings to the product and engineering teams to address these issues

What We're Looking For

• Natural instinct to empathize with users
• Strong analytical skills
• Excellent verbal and written communications skills
• Fluent spoken and written English skills
• Comfortable with rotational shifts and working on the weekends

14/01/2022

We are Hiring now.

Job description

· Responsive for providing Customer Service to the US Consumer.

· Address their questions/queries

· Address billing and any other query

· Complaint management and resolving customer queries

· Providing exceptional customer experience

· Excellent Command over English language with neutral accent.

· Neutral American accent would be preferred.

· Flexible to work during US working hours.

· Excellent communication (listening speaking, writing)

· Must Have a laptop and Internet connection (if and when required to work from home)

· Basic Salary :PKR 35,000

· KPI: PKR 5,000

Job Types: Full-time

ONLY FOR LAHORE CANDIDATES.*