TekkPak Technologies

04/10/2026

Dinstar UC120 Hybrid IP PBX
Compact PBX supporting up to 60 extensions / 15 concurrent calls.

✅ 2 PTCL analog trunk ports
✅ 1 GSM / 4G VoLTE SIM trunk
✅ SIP trunks
✅ Built in WiFi
✅ IVR / Auto Attendant
✅ Call recording
✅ Voicemail, queues and ring groups
✅ VPN support

Ideal for small offices, clinics, schools, shops and branches wanting PTCL + Mobile SIM + VoIP/SIP connectivity in one PBX.

27/09/2026

09/09/2026

How can connecting your phone system with your CRM improve customer service and sales?

Our latest article explores practical use cases of 3CX and Odoo integration across retail, manufacturing, education, healthcare, real estate, professional services and contact centers.

Discover how caller identification, automatic call journaling, contact creation and click to call can give teams better customer context while reducing manual work.

Checkout the link in first comment.

05/09/2026

From end-to-end voice and data networking solutions to business automation and software development, TekkPak Technologies is your Premium Technology Partner for all your Telecom and IT needs.

01/09/2026

Every important business conversation can carry a commitment, instruction, order, approval or customer concern.

When these conversations need to be reviewed later, relying on memory or handwritten notes may not be enough.

TekkPak Technologies now offers professionally designed Call Recording and Conversation Recording Systems using two proven platforms:

🔷 Grandstream UCM630x

A practical appliance based solution for businesses seeking on premise control, integrated PBX capabilities and support for traditional or SIP telephone lines.

🔶 3CX

A flexible software based solution for cloud, on premise and multisite deployments, with strong capabilities for call centres, remote users, reporting and business integrations.

A dependable call recording solution should provide much more than a recording button. It should include:

✅ Clearly defined recording policies
✅ Automatic or selective call recording
✅ Secure local, NAS or cloud storage
✅ Role based access and deletion controls
✅ Reliable search and retrieval
✅ Retention, backup and recovery planning
✅ Proper implementation, testing and administrator training

These solutions can support call centres, banks, financial institutions, healthcare organisations, insurance companies, legal practices, ecommerce businesses, logistics operations, hospitality, education and other sectors where conversations may need to be reviewed for quality, training, dispute resolution or compliance purposes.

Explore our complete Call Recording System portfolio and compare Grandstream UCM630x with 3CX:

🔗 https://tekkpak.com/call-recording-system-pakistan/

For solution sizing and consultation, contact TekkPak Technologies through email: [email protected]

TekkPak Technologies
Grandstream Authorized Reseller
3CX Authorized Partner

Secure call recording system connecting IP phones, mobile users and headset agents to protected local and cloud storage

26/08/2026

📞 Does your business need a professional automated call menu?

A properly configured IVR helps callers reach the right department without waiting for an operator. It can route calls to Sales, Support, Accounts or any other team while also managing office hours and after hours calls.

We have published a detailed, easy to understand guide explaining how to configure a multi level IVR on the Grandstream UCM6300 Series IP PBX.

The guide covers:

✅ IVR call flow planning
✅ Voice prompt preparation
✅ Multiple menu levels
✅ Department and extension routing
✅ Office hours and after hours handling
✅ Inbound route configuration
✅ Testing and troubleshooting

Read the complete step by step guide here:

https://tekkpak.com/grandstream-ucm6300-multi-level-ivr-configuration-guide/

TekkPak Technologies is a Grandstream Authorized Reseller in Pakistan. We provide Grandstream IP PBX systems, IP phones, VoIP gateways, deployment and technical support for businesses.

If you are planning a new business phone system or need assistance configuring an existing Grandstream UCM system, feel free to contact us.

Build a professional Grandstream UCM6300 IVR with nested menus, custom prompts, office hours routing, secure destinations and complete testing guidance.

26/08/2026

Planning to set up 3CX for your business or call center?

A reliable 3CX deployment involves much more than installing software. Your server, firewall, DNS, SIP trunks, IP phones, call routing, security, backups, and internet connectivity must all be configured correctly.

Our new 2026 guide explains how to:

✅ Install 3CX on an on premise server
✅ Configure firewall, NAT, and split DNS
✅ Connect SIP trunks and business numbers
✅ Provision Grandstream IP phones and 3CX apps
✅ Create IVRs, ring groups, and call center queues
✅ Set up lawful calling from Pakistan to the USA, UK, and UAE
✅ Integrate CRM, WhatsApp, and website Live Chat
✅ Secure, test, and back up the complete system

The guide also explains SIP trunks, FXO and FXS gateways, GSM gateways, IP PBX, Cloud PBX, and Cloud Call Center solutions in clear, practical language.

Whether you are establishing a new call center, replacing an old PBX, connecting multiple offices, or enabling remote employees, this guide will help you understand the complete 3CX deployment process.

Read the complete guide here:

https://tekkpak.com/how-to-setup-3cx-on-premise-server-guide/

Need professional assistance? TekkPak Technologies provides 3CX implementation, Grandstream IP phones, VoIP gateways, Cloud PBX, and managed call center solutions across Pakistan.

Learn how to set up 3CX on premise step by step, configure SIP trunks, IP phones, queues and lawful calls from Pakistan to the USA, UK and UAE.

23/08/2026

Reduce Manual Workload & Transform Customer Experience.

Discover the powerful new AI tools designed to automate your workflows and empower your team.

Stop letting repetitive tasks slow down your agents. Dive into our comprehensive breakdown of 3CX's core AI features. Learn how smart call routing, real-time transcriptions, and intelligent customer intent recognition can drastically cut down manual effort while providing your callers with instant, accurate resolutions.

https://tekkpak.com/core-ai-features-in-3cx-v20/

Discover the 3CX AI features - a set of Powerful AI Tools designed to reduce manual workload and enhance the customer experience.