VoiceLab Artificial Intelligence

VoiceLab Artificial Intelligence Get insight into your customer reality with Revenue Intelligence
Our data-driven revenue intelligenc

GAIN BETTER CONTROL OVER YOUR CONVERSATIONS WITH CLIENTS

The VoiceLab company specializes in AI-POWERED technologies to automate sales and customer service. Improved conversations that close more deals - it's time to get insights on customers behaviour patterns and provide your sales team with effective feedback! WE PROVIDE YOU WITH FULL STACK TECHNOLOGY:
- Intent recognition platform with pre-de

fined library of intents for banking, insurance and customer care.
- Conversational Intelligence - get to know which moments are important to win sales or prevent loosing them by our multi-task speech analytics.
- Customer care IVR automation. We allow you to automate your customer care scenarios easily and quickly.
- Passive voice biometrics for fraud detection in phone conversations as well as active biometrics to help organizations and companies authenticate users’ identity.

Jesteśmy bardzo podekscytowani, że możemy ogłosić start naszej współpracy z Powiat Kościerski - Serce Kaszub  To ogromny...
24/10/2023

Jesteśmy bardzo podekscytowani, że możemy ogłosić start naszej współpracy z Powiat Kościerski - Serce Kaszub To ogromny krok w kierunku nowoczesności i otwartości na nowe technologie. Chcielibyśmy serdecznie pogratulować pracownikom Starostwa Powiatowego w Kościerzynie wyboru narzędzia do transkrypcji mowy, co jest doskonałym przykładem dbałości o optymalizację kosztową i zwiększanie efektywności pracowników.

Powiat Kościerski wykazuje się również ogromną troską o przestrzeganie przepisów. W związku z dyrektywą UE oraz ustawą o dostępności cyfrowej stron internetowych i aplikacji mobilnych, nałożony został obowiązek dodawania napisów do wszelkich nagrań publikowanych na stronach internetowych, w tym do nagrań z sesji rady powiatu i gmin. Jest to niezwykle istotne dla osób niesłyszących, które również powinny mieć dostęp do informacji publicznych. Alicja. Gratulujemy!

Starostwo Powiatowe w Kościerzynie wybrało nasze narzędzie, "Automatyczne napisy," które umożliwia synchronizowane dodawanie napisów do nagrań z posiedzeń, sesji, spotkań i wystąpień. Nasz system opiera się na zaawansowanym rozpoznawaniu mowy, eliminując potrzebę korzystania z pośrednich rozwiązań.

Jako firma VoiceLab Artificial Intelligence jesteśmy dumni i wdzięczni za zaufanie, jakim nas obdarzono. Naszym celem jest zapewnienie najwyższej jakości usług w dziedzinie transkrypcji mowy, byście Państwo mogli efektywnie spełniać swoje obowiązki i jednocześnie dbać o dostępność informacji dla wszystkich mieszkańców Powiatu.

Cieszymy się na współpracę i jesteśmy przekonani, że razem osiągniemy wiele wspaniałych rezultatów. Jeszcze raz gratulujemy Powiatowi Kościerzyna wyboru naszego narzędzia i dziękujemy za możliwość współpracy, szczególnie koordynatorowi projektu Pani Justynie Zblewskiej.



https://napisy.voicelab.ai/

Miasto Kościerzyna, Gmina Kościerzyna, Spotted: Gmina Karsin Dziemiany, Nowa Karczma, Gmina Lipusz Stara Kiszewa, Liniewo - Gmina przyjazna Mieszkańcom i Gospodarce, Związek Miast Polskich, Związek Gmin Wiejskich Rzeczypospolitej Polskiej, Stowarzyszenie "Miasta w Internecie"

Implement smart assistants in your company, enable 24/7 automatic customer service, and save time and money. ✅ Cognitive...
17/05/2022

Implement smart assistants in your company, enable 24/7 automatic customer service, and save time and money.

✅ Cognitive Automation [CA]

Thanks to the modular design of our bots, you will be able to divide the work on its design and use already existing modules, such as customer verification.

Our advanced monitoring tools will help you identify difficult moments in the conversation and adapt to new customer problems that were not known before.

Moreover, you can also use the same mechanism to review your current bot design by taking real conversations and comparing their structure to your existing design. This way, you will see what works and what doesn’t. That’s the power of data-driven insights!

📩 Contact us

https://voicelab.ai/cognitive-automation/

We invite you to another interesting entry on our blog! This time we are dealing with topic based on a real case and a r...
05/05/2022

We invite you to another interesting entry on our blog! This time we are dealing with topic based on a real case and a report that we have created.

➡ "Classification of customer complaints based on data from the Consumer Financial Protection Bureau."

Share Business overview Knowing the customer is the success key of marketing. Enterprises collect more and more customer data. They do it openly or covertly. Sometimes, when asked about the quality of service, the company wants to discover what its client needs and adjust the offer accordingly.It is...

ake the most of your sales team with CI platform 📈✅ Verify forecasting - confirm your forecasting by using data from the...
25/04/2022

ake the most of your sales team with CI platform 📈

✅ Verify forecasting - confirm your forecasting by using data from the sales calls.
✅ Training and onboarding - gather the best passages and use them for training your sales team.
✅ Tags and categories - create new categories and tag clouds for each project and team.
✅ In-depth analysis - analyze results per agent/project/campaign. Get hard data.
✅ Advanced search capabilities - find the passages you need to analyze more thoroughly.
✅ Data visualization - visualize data in a legible and intuitive dashboard. Create separate panels for managers.
✅ Flexibility - work in the offline/online mode. Get necessary information instantly.
✅ Complex queries - create complex queries and parameters to find precisely what you need.
✅ Scoring cards - create and manage scoring cards to track the record of your agents.

📩 Ready to try?
https://voicelab.ai/conversational-intelligence/

Our new Polish   model for sentence similarity 🔥  is a modification of the pretrained   network that uses siamese and tr...
20/04/2022

Our new Polish model for sentence similarity 🔥
is a modification of the pretrained network that uses siamese and triplet network structures to derive semantically meaningful sentence embeddings that can be compared using cosine-similarity.
We prepared base and large versions. Feel free to use it!

One of the crucial tasks in language understanding is topic modeling. Our highly abstract minds grasp topics quite easily. We naturally understand a conversation or written text context. But what exactly is a topic?

It is our sincere wish that this special, Easter time is filled with faith, hope, and charity. Let all your family meeti...
14/04/2022

It is our sincere wish that this special, Easter time is filled with faith, hope, and charity. Let all your family meetings pass in a pleasant, spring mood.

🐣 Happy Easter!

At Voicelab, we like to share hard data and specialist knowledge with you.💡 Check out our new blog entry. It's worth it....
12/04/2022

At Voicelab, we like to share hard data and specialist knowledge with you.
💡 Check out our new blog entry. It's worth it.

#

Prepare your annotated and unannotated data

💡 Follow our blog to find resources and articles on AI! Get the latest insights into machine learning, NLP, TTS or ASR. ...
07/04/2022

💡 Follow our blog to find resources and articles on AI! Get the latest insights into machine learning, NLP, TTS or ASR.

📎 The latest publication - Speech recognition with RNNT – functional overview.

Feel invited https://voicelab.ai/blog/

How does Conversational Intelligence [ ] work?📍 Our conversational intelligence system is a modern solution that enables...
01/04/2022

How does Conversational Intelligence [ ] work?

📍 Our conversational intelligence system is a modern solution that enables automatic transcription, analysis, categorization, and control of conversations in your company. With us, you can track conversations taking place via phone, email, and even chatbots and voicebots.

Here’s how it works:

1⃣ Tracking calls and converting speech to text

Our system tracks every call, provides real-time hints, and performs further processing. An automatic speech recognition system enables converting speech to text.

2⃣ Results analysis

Thanks to AI, analyze your data, visualize it in dashboards, with instant access to all the information you need concerning your sales team’s performance and customer trends.

3⃣ Use best calls to train and onboard your teams

You can create snippets of the best sales calls with your comments to educate and train your sales team.

📩 Ready to try?
https://voicelab.ai/conversational-intelligence/

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