Postis

17/03/2026

Day 2 at Leaders in Logistics in Brussels and the energy is still high.

Alexandru Blaga and Cornel Istode are on the ground, meeting partners, catching up with familiar faces, and diving into conversations about cross‑border delivery, last‑mile performance and the tech shaping the next wave of logistics innovation.

Yesterday was packed with insights and great discussions, and today continues in the same rhythm: panels, coffee breaks, and plenty of ideas being exchanged with people who are just as passionate about transforming delivery operations.

If you’re here too, feel free to stop them for a quick chat between panels.

See you around the conference halls!

03/02/2026

E-commerce competition keeps intensifying across platforms, advertising delivery, and technology.

We’re glad to see Damian Siusta, Business Development Manager at Postis Poland, featured in https://eu1.hubs.ly/H0rqYcQ0, sharing real-world insights from across the European e-commerce market.

From rising labor and energy costs to the growing role of global platforms and AI, these are challenges retailers are already facing, not future scenarios.

Thanks to https://eu1.hubs.ly/H0rqYcQ0 for including Postis in this important conversation about where e-commerce is heading next.

https://eu1.hubs.ly/H0rqYkr0

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28/01/2026

Sustainability isn’t just a nice-to-have anymore.
More and more, customers care about how things are delivered, not just how fast.

According to a 2025 DHL survey of online shoppers:
✅ 38% say sustainability is important because they want to reduce environmental impact
✅ 57% want to know the environmental impact of their delivery
✅ 47% would only buy from retailers with a sustainable delivery and returns provider
✅ 1 in 4 global shoppers abandon carts due to sustainability concerns

At Postis, we work with retailers who want to grow and reduce their footprint:
♻️ Smarter routing that cuts emissions and avoids traffic
🏬 Inventory strategies that bring goods closer to shoppers
📉 Fewer failed deliveries and returns = less waste

And the bonus?
Many sustainable actions align with better economics for businesses too. For example, smarter routing reduces both emissions and fuel costs.

Want to find out where your logistics can go greener in 2026?
Let’s take a look together: https://eu1.hubs.ly/H0rhKLk0

21/01/2026

Great customer experiences don’t end at checkout, they carry through to delivery, returns, and everything in between.

At Postis, we help businesses take full control of the post-purchase journey with one unified platform. From carrier selection to customer updates, every touchpoint is optimized to reduce friction, build trust, and drive loyalty.

Because when logistics works seamlessly, the brand experience does too.

📦 Ready to simplify operations and turn delivery into a competitive edge?
Let’s talk: https://eu1.hubs.ly/H0r5RhL0

15/01/2026

2026 will be shaped by change. Not just digital, but deeply structural.

In a recent Rzeczpospolita article, experts weighed in on what’s ahead for retail and eCommerce.

One thing is clear: AI will be central to how we search, compare, and shop both online and in stores. But alongside innovation, there are very real pressures businesses can’t ignore.

As our colleague Damian Siusta, Business Development Manager at Postis, shared:

“The steadily rising cost of labor and energy remains one of the most important factors affecting the stability of many industries.”

As demand grows and expectations shift, retail businesses must find balance between personalization, automation, and cost-efficiency, all without compromising delivery or customer experience.

That’s where we step in.
https://eu1.hubs.ly/H0qXS5D0

To będzie przełomowy rok dla handlu. Sztuczna inteligencja zacznie realnie wpływać na to, co i jak kupują Polacy – od wyszukiwania ofert, przez rekomendacje, po

13/01/2026

What changed in 2025 and what’s next?

We were glad to contribute to the latest feature in OOH Magazine, where experts reflect on how commerce evolved this year and what to expect in 2026.

Our Business Development Manager in Poland, Damian Siusta, shared key shifts we’ve seen across the industry:
🔹 Labor and energy costs continue to pressure margins
🔹 mCommerce and shopping apps are evolving fast
🔹 AI is driving personalization in every click
🔹 Social platforms will become true sales engines
🔹 Chinese marketplaces have become the norm, but regulation may shake things up

We’re proud to be part of the conversation and even prouder to help retailers and eCommerce brands navigate complexity through automation, visibility, and smarter delivery flows.

Read more in OOH Magazine’s 2025 recap and 2026 trends feature:

Poniżej przedstawione zostały opinie ekspertów rynku e-commerce, technologii i retailu podsumowujące miniony rok i prognozy na to, co...

25/12/2025

System check complete. Holiday spirit: ✅
Merry Christmas from your favorite LogTech elves at Postis.

18/12/2025

Holiday shopping is emotional.
It’s last-minute gift hunts, delayed flights, crowded inboxes and high expectations packed into a short window.

And while promos may grab attention, it’s the experience that stays with people.

⭕ Was it easy to find info?
⭕ Did delivery match the promise?
⭕ Was the return process human and helpful?
⭕ Did it feel like someone was on the other end of the screen?

During peak season, every gap gets amplified. Every silence, delay, or confusion hits harder, because customers are more stressed, and more invested.

But the good news? There’s a lot you can control and small tweaks make a big difference:

✅ Set expectations early
Tell people when to order for guaranteed delivery. Make it visible, not buried in fine print.

✅ Update in real time
If something’s delayed, don’t wait for the complaint. A proactive message does more than an apology after the fact.

✅ Make support visible
Customers are more patient when they feel seen. A live chat bubble or friendly email tone goes further than a no-reply.

✅ Streamline returns and exchanges
Nobody wants to guess how to get the right size or send something back. Make it intuitive. Better yet, offer exchanges first; they’re often what the customer really wants.

✅ Use delivery logic that matches the moment
Don’t default to “fastest”. Offer pick-up points, split orders when needed, or let customers choose flexibility over speed.

✅ Design with pressure in mind
What works fine in August might break in December. Pressure-test your checkout, carrier logic, and support flows.

✅ Bring operations and CX together
If your logistics team knows what support is hearing (and vice versa), you can solve issues before they become problems.

Because while holidays come and go, the memory of how your brand handled the pressure lingers a little longer.

12/12/2025

Holiday demand is predictable. But chaos shouldn’t be.

The holiday peak is not a surprise.
And yet, every year, it surprises logistics teams with volume spikes, missed SLAs, rising support tickets, and last-mile blind spots that leave customers waiting and wondering.

📦 More orders, more delivery windows.
📞 More “Where’s my package?” calls.
📉 Less room for error.

In seasonal commerce, delivery isn’t an afterthought.
It’s a brand experience. A loyalty driver. Or a deal-breaker.

This is where strategy makes all the difference:
✅ Automated routing, instead of manual guesswork
✅ Real-time visibility for teams and customers
✅ Smart load balancing across carriers
✅ Proactive alerts that reduce inbound support
✅ Performance insights across all touchpoints

Book a demo and plan smarter: https://eu1.hubs.ly/H0qkGZ30

02/12/2025

When your logistics team needs five tools to track one order, something’s off.

And when support teams answer delivery questions with “Let me check with someone from ops,” you know the process isn’t built for scale.

That’s where a unified platform changes everything.

At Postis, we help retailers, eCommerce brands, and carriers move from fragmented to connected, across delivery, returns, performance, and customer experience.

Here’s what that looks like in practice:
✅ All deliveries, carriers, and channels tracked in real time
✅ Smart automation for routing, carrier selection, and notifications
✅ Easy returns and feedback flows, all in one place
✅ Full integration with your existing ERP, WMS, TMS
✅ Custom rules and performance insights that reflect your priorities

It’s not just about better logistics.
It’s about giving teams more time, fewer errors, and delivery experiences customers actually trust.

If your current tools feel like a workaround, it might be time to rethink the foundation.

📦 https://eu1.hubs.ly/H0q5Kyb0

27/11/2025

We spend so much time perfecting the customer journey on-site: clean UI, smooth checkout, easy returns. But the moment that shapes the customer’s memory the most? It’s the delivery.

That’s where expectations meet reality. And it’s also where most frustrations appear.

A few things we’re seeing across retail:

📦 Delivery is now part of the brand.
Customers don’t separate the product from how it arrives. In fact, a big majority say the delivery experience influences whether they buy again.

📉 A single poor delivery can undo a great shopping experience.
Late arrival, confusing tracking, no updates. These are small details on paper, but they decide whether a customer feels confident or anxious.

📞 Most support tickets still start with “Any update on my order?”
A lack of visibility creates unnecessary work for teams and erodes trust for shoppers.

On the flip side, when delivery is done well:

✨ Customers feel taken care of
✨ Support teams can breathe
✨ And brands see repeat orders grow naturally

That’s why more retailers are rethinking the post-purchase journey: clearer communication, flexible delivery choices, and better-connected systems behind the scenes.

Build an experience that genuinely supports the promise your brand makes!

If you’re curious what this could look like in your own operations, happy to walk you through it:
https://eu1.hubs.ly/H0q0lMs0