22/04/2025
For a regular account holder, selling a car can result in an unusually large deposit. This transaction can be interpreted as deviating from the usual pattern, leading to a false positive. 🚩
Here are three tips for reducing the number of false positives while maintaining customer trust:
📄 Fold more data into your KYC process: like credit scores, asset ownership, and insurance details, to accurately assess transactions; this is a task that smaller banks must prioritise to maintain reliable security and customer trust.
🤖 Automate data analysis: technology, such as software robots, can interact with different sources and extract relevant data to generate a report to analyse, reducing the chances of leaving valuable information out.
⚙️ Be open to re-scoping: you need to adopt a risk-based approach in scoping your transaction monitoring system - that means judging whether a scope is valuable or not based on its real outcomes.
Interested in learning more about flagging false positives? Read more here: https://buff.ly/X2XiZAX