21/02/2022
โฃ๐๐ก๐ ๐ญ๐จ๐ฉ ๐๐ก๐๐ฅ๐ฅ๐๐ง๐ ๐๐ฌ ๐๐๐๐๐ ๐ข๐ง ๐๐๐๐ข๐ฅ๐ข๐ญ๐ฒ ๐ฆ๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ ๐ข๐ง ๐๐๐๐ (๐๐ง๐ ๐ก๐จ๐ฐ ๐ญ๐จ ๐ฌ๐จ๐ฅ๐ฏ๐ ๐ญ๐ก๐๐ฆ)โ
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Itโs no surprise that the work of a facility or centre manager never stops. With the need to ensure that everything runs smoothly 24/7, those who are involved have to be on the ball and ready to deal with breakdowns. Uptime is of utmost importance!โ
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โ Inability to track job progress and location of staffโ
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A fault occurs and you dispatch an engineer to rectify the issue. An hour passes, yet, you receive no news. Did the engineer reach the site? Was the issue resolved? It takes a constant influx of calls and mental energy before the problem is fixed. Afterwhich, the engineer sends you a picture of the job done and itโs one of 300 other images in your WhatsApp folder. Sounds like a nightmare.โ
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โ Unbalanced workload between team membersโ
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Without an overview of all tasks and visibility on the location of team members, it can be hard to delegate resources and allocate support where needed. This can cause overloading on workers who have a lot on their plate and the under-utilisation of those who have more time on their hands.โ
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โ Locating hard-copy documentsโ
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Still keeping hard-copy documents? You might find yourself rummaging for ages in various cabinets to locate precious paperwork. Not to mention the fact that it might be worn out or misplaced. Itโs time to digitalise. Using software to manage your data allows the ease of search, a one-stop centralised system and secure storage.โ
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โ Inefficient generating of reportsโ
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Generating reports is a hassle. Similar to using hard-copy documents, the time spent doing the tedious work could be better used on other important tasks so why not automate it? Having automatic reports increases accuracy, provides data real-time and allows for analysis to better make business decisions.โ
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It might be a no brainer to some but software solutions allow for effective management of employees. Through digitalisation and automation, audits and service level agreements (SLAs) will be a breeze. With seamless real-time tracking, you can also expect faster response times, lesser phone calls and happier stakeholders.โ
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If you believe such solutions will help you, drop us an email at ๐๐ฎ๐น๐ฒ๐@๐ถ-๐ถ๐ป๐ป๐ผ๐๐ฎ.๐ฐ๐ผ๐บ.๐๐ด or call us at ๐ฒ๐ต๐ฑ๐ฌ ๐ญ๐ด๐ฎ๐ด.