I have coursework in COMPTIA A+, Network+, Linux+, and Security+, Cisco Introduction to Networks, Routing and Switching, Scaling Networks and WANS. I have carried out DNS deployments, DHCP setups. I have a deep understanding of Syslog, NTP, ip addressing, and switching, address translation schemes, DMZ, and ACLs. I can implement Wireless security, OS hardening, and security baselines. I am able to
anticipate various attack vectors, defensive measures
Using Linux distributions and deploying Ubuntu server, I can schedule tasks, view processes, edit time slices, and other everyday admin tasks. With Windows Server 2016, I have deployed active directory, managed storage pools, and set up users and groups. I have IOS device and app troubleshooting experience, including iTunes. I also re-imaged computers via a PXE server. I can replace hardware and work on printers. I have used Amazon Virtual Private Cloud, Elastic Load Balancing, CloudWatch, Identity and Access management, and Amazon EC2. I have a decade of experience in customer service and technical support industry. I have done fresh OS Installs for windows, re-imaging, and email client troubleshooting. During my time in the Technical Support business, I was able to succeed in offering technical support to a wide variety of end users from various technical backgrounds. This is a portfolio of my relevant knowledge.
