ABQ-IT

08/22/2026

We’re probably to sponsor this NASCAR Youth Series driver Ethan Mullen!

06/09/2026

Here's a 4 minute video on our proven approach to practical AI business implementation. Give us a call at 505-582-6583 to learn more.

05/12/2026

AI is moving fast. For most small and midsize organizations, the real question is not "Should we use AI?" It is "Where can AI safely save our team time this month?"

ABQ-IT helps Albuquerque and New Mexico businesses turn AI into practical workflows:

- Document intelligence for forms, invoices, contracts, and records
- Internal knowledge assistants trained on your own policies and files
- Workflow automation across the tools your team already uses
- Voice and customer-service agents
- Custom AI apps, dashboards, and analytics

We bring the IT side with it: security, privacy, compliance awareness, and implementation support after the demo is over.

If you want AI that helps your business without adding chaos, let's identify the first workflow worth automating.

Practical AI services for Albuquerque businesses: workflow automation, document AI, voice agents, and custom solutions. Built, deployed, and supported locally with security-first delivery.

04/30/2026

Have you ever co-hosted a meeting with an AI? 🤖📞

Our President, Greg Mullen, recently had the honor of presenting at the Albuquerque Hispano Chamber of Commerce as part of their Business Echo Program. But he didn't present alone! He brought our live AI outbound dialer, "Shelby," onto the Zoom call as his co-host to demonstrate exactly what a fully functional voice agent sounds like in real-time!

If you're curious about how artificial intelligence is revolutionizing B2B outreach, this presentation is a must-watch. Greg and Shelby break down:
✅ **Real Capabilities:** Hear how Shelby navigates phone tree menus (IVRs), politely bypasses gatekeepers, detects voicemails, and books appointments directly to a calendar.
✅ **The Economics:** Learn how AI agents can handle top-of-funnel outbound calling at roughly a 10x cost savings compared to human sales development reps.
✅ **The Tech Stack:** Discover why direct SIP integration with models like OpenAI's Realtime API is the key to achieving lightning-fast, sub-300 millisecond latency on phone calls.
✅ **Done-For-You Deployment:** Find out how ABQ-IT can partner with your business to build a custom, turnkey voice AI solution tailored to your exact use case.

At ABQ-IT, we believe AI isn't about replacing your human team—it's about automating the repetitive grind so your staff can focus on building trust, relationship nuance, and closing deals.

Watch the full video to hear Shelby in action and see the new frontier of business outreach: https://youtu.be/MP2hdM72nQ8?si=aAPD4W_i3RJ2kldm

1 like. "Curriculum 12 | Voice AI Phone Agents: The New Frontier | Project Echo"