Canopy Remote Device Management

06/12/2024

Is it paper jams?

No!

The number one cause of remote device downtime is ... the wrong device settings. 😖 Incorrect device settings is one of a several misconfiguration issues, including:

❌ wrong app software versions, and
❌ wrong firmware versions

When firmware or software is misconfigured and device settings aren't up-to-date, malfunctions become likely. The good news? They can most often be resolved remotely — as much as 90% of the time.

This (and more) is part of our just-released research report 𝗢𝘃𝗲𝗿𝗰𝗼𝗺𝗶𝗻𝗴 𝗗𝗼𝘄𝗻𝘁𝗶𝗺𝗲.

Get the full report here:

https://hubs.li/Q02BxYYZ0

04/02/2024

Navigating the landscape of RMM providers? Learn the essentials in our latest guide. Understand IT Infrastructure vs. Connected Products, evaluate the Build vs. Buy decision, and then compare the relative value of key features such as:

✅ Real-time alerts & monitoring
✅ Remote access & patch management
✅ Custom dashboards & automation

Discover how to tailor an RMM solution to the unique needs of your Connected Product and business operations.

https://bit.ly/3TXVe8m

Explore the essentials of Remote Monitoring & Management (RMM) for IT and Connected Products. Understand key features, build vs. buy, costs, and how to select the perfect RMM solution to meet your organization's goals and enhance operational efficiency.

03/28/2024

Streamline Remote Device Management workflows with Canopy's automation tools. How could your technical teams benefit from:

🚨 Smart Alerting: Filter out the noise to only receive notifications that matter.

📲 Onboarding & Provisioning: Automate device enrollment processes to save time and reduce human error.

💚 Self-Healing: Resolve issues before they get reported by users and reduce manual troubleshooting.

⚙️ Configuration Management: Ensure security and consistency across devices and manage updates without hassle.

Ready to see how Canopy's automation can supercharge your remote device management operations? Learn more on our website: https://bit.ly/3PIvlai

03/26/2024

Join Canopy at ISC West! Discover how our cutting-edge remote monitoring and management (RMM) platform can reduce the downtime of your connected products.

Visit us and our partner Velasea at Booth #12115 to meet with our security device experts and get a demo of the platform. Let's redefine remote device management together in Las Vegas!



https://bit.ly/49eUPTk

03/21/2024

What makes Canopy's Ops dashboard different from other RMM platforms?

We let you to ingest and visualize the data that matters most, so you can remote manage devices like never before. No more generic, one-size-fits-all dashboards. Here are a couple of unique examples of what you can put in a Canopy dashboard:

🔧 CRM Data: Merge CRM and device data to track service history.
🚨 Incident Data: Visualize real-time alerts on devices to guide your actions.
🔋 Battery Power: Monitor and visualize energy usage over time.
🚦 Usage Data: See data on how users interact with your connected products.

https://bit.ly/4cpxFfN

03/19/2024

What RMM software features should you prioritize when optimizing for budget AND value?

Feature selection has a huge impact on costs and is key to improving uptime. Don't miss our latest article that explains these crucial features and their role in shaping RMM software pricing.

Read the full piece here: https://bit.ly/3TFsa5w

03/15/2024

As Connected Products proliferate, Remote Management best practices are starting to emerge. Our 2024 Guide dives into the best tools and strategies to maximize uptime and improve user experiences. Learn how to leverage these insights and stay ahead:

https://bit.ly/3wNjAIO

03/13/2024

Did you know Canopy also does Mobile Device Management (MDM)?

We built MDM into our RMM platform because we know are key components of many Connected Products like and .

Why settle for partial visibility when you can have it all?

https://bit.ly/4a8YfrR

03/05/2024

Question: How could proactive issue detection and resolution improve the performance reliability and end-user experience with your connected product? 🤔

❌📉 Fewer inbound customer complaints about down devices?
❌💸 Less lost revenue from "walk-away" transactions?
❌👨‍🔧 Fewer onsite technician visits?
❌😰 Less stress for your engineering and support team?

👉 Discover more benefits of Remote Monitoring and Management (RMM) in ensuring seamless operations in our latest post: https://bit.ly/49W5m6M. Don't miss out on insights that could redefine your approach to remote device management!

02/26/2024

We're proud to share that Canopy is officially ISO/IEC 27001 certified!

Why was this so important to us? Data security is paramount to our clients managing connected products. By achieving ISO/IEC 27001 certification, we demonstrate our joint commitment to the highest level of information security on behalf of our customers and their end-users.

Learn more on our website: https://bit.ly/3TcVbW1

02/16/2024

👀 Product Managers: Extend your connected product's lifecycle and reduce its downtime with Canopy's RMM solution.

Discover 5 ways Canopy helps here 👉 https://bit.ly/42YxDrj

01/08/2024

🛒 Canopy is excited to attend and share how we’re enabling the future of remote support in retail. ​​

💡 Discover how you can start reducing , , , and downtime in stores.​

🔗 Want to learn more? Click this link to get in touch at the show: https://bit.ly/4aOyAWr